James Adams Email & Phone Number

Columbus, Ohio Area

Columbus

Helped start and setup Micro Center's first Consumer Electronics department. This was a new department for the company that revolved around Home Theater items, TV's, projectors, home theater systems, as well as Cameras and Printers. This department has now been rolled out to six other of our 23 locations.

Sold build your own pc parts contoured to each customer as well as cameras, and printersConsistently was top in department over sales volume, commission, attachment and service percentagesHelped build relationships to every customer to ensure return and referred businessVolunteered for additional jobs and tasks to help the department run smoother and look at its best

Trained and mentored new sales associates to help them contribute to the departmentCoached my sales staff to top firedog home theatre installs and extended warranty budgetsMaintained department inventoryCreated and maintained a customer base to generate return business and referrals

Developed strategies and sales techniques to consistently sell items and services with high gross marginRan top PC Install sales in the region for 3 months straight, constantly top in district as wellHelped lead weekly conference calls to share ideas for success and areas to improve company wideContributed to overall store performance by training and role playing with my sales staff on certain selling techniquesSecured inventory levels so that the most sold, and profitable items are in good stock

Helped start and setup the PC Repair services department in the Columbus area for Circuit City.Supervised and managed in-home and in-store PC repair technicians.Up-selling of other services and products after initial repair is completed.