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I've spent the last 8 years working with Bootstrapped & Seed start-ups and Series A-D scale-ups (listed below). Key deliverables include:Cross-functional talent acquisition: devising talent strategy, direct recruitment, running search campaigns, managing in-house and external suppliers. KPI's include reducing time-and-cost to hire, improving diversity ratios, boosting employer brandManagement and exec-team coaching; goal-setting and introducing OKR's; org design; board reportingDesigning scalable HR processes for onboarding and offboarding, performance appraisal and management, reward and recognitionDriving cultural transformation including EDI, growth and performance; values definition

Set a recruitment strategy to improve diversity ratios in all teams including SMT, growing the company from 12 - 24 throughout lock-downRan hiring processes for 3 SMT members - 1 search campaign vs 2 direct hires - delivering circa £90k search campaign savingsIntroduced a methodology for role definition and redesigned interview processes; delivered company-wide interview skills training, conducted observationsRan recruitment across all departments; hired and managed an internal recruiter to reduce acquisition cost of commercial hiresIntroduced amendments to company handbookCoached CEO and management team in approach to org. design, issue resolution, future planning, retention, and other critical challengesCoached management team in how to set, introduce and roll-out OKR's; ran a soft launch and review process for exec team for first quarterCreated and rolled out a new annual appraisal process, including quarterly and monthly 1-2-1's and fortnightly check-insDesigned and facilitated an end-of-year CEO review process with the Company ChairManaged a complex employee grievance issuePrepared board reports on HR and Talent mattersRan workshops to redefine culture and values in line with post-investment growth goals and diversity measures

Short-term advisory gig working with CEO and COO, defining a talent strategy to secure a new VP of Global Sales

Joined KoruKids as they raised their £10m Series A:Championed a pivot towards a different approach to product;Devised and lead management training workshops on accountability and goal-setting, role profiling and interview training; rolled out OKR's across the whole organisation, including exec. team coachingOptimised the employee journey, including a new on-boarding and probationary period process.Lead the kick-off of search campaigns for new exec team, and defined roles for VP's in Engineering, Product and Marketing;Lead the selection process, implementation and roll-out of a new ATS (Greenhouse);Managed an in-house tech recruiter, external agencies and an on-site partner to accelerate hiring in engineering, marketing, product;Redefined roles across engineering, product, marketing.

Sub-contracting into Data Consultancy Eden Smith's clients. Projects including designing and managing assessment days, designing career frameworks and succession plans, delivering training to managers, learning and development guidance, building competency frameworks and interview training.

Joined LoyaltyLion, a boot-strapped start-up, to accelerate hiring and advise on retention and career development. Tasks included: interview training, full life-cycle recruitment, building competency frameworks, advising the CEO on employee relations and employment legislation.LoyaltyLion allows ecommerce stores to create their own online loyalty and engagement program.

People-centric Talent and HR management. Managing local and matrix teams to deliver a complex set of growth, cultural and strategic initiatives. Host for the inaugural JustGiving Awards 2017.HR:Coaching managers in how to conduct 1-2-1's; giving feedback; setting, delivering training on and measuring OKR's for 3500 person global business; dealing with poor performance; tracking employee engagement.Designing bespoke career progression and learning & development plans.Reward and Recognition - introduced new compensation and OTE frameworks, conducted benefits analysis and launched new policies.Performance Management; redundancies, protected conversations and exits.Talent Acquisition:Hiring circa 60 people per yr at a rate of 3:1 direct to non-direct.Defining recruitment strategies, assessments and best practice.Managing budget and relationships with 3rd-party suppliers, platform vendors etc.Final interviewer for every potential hire, pre-hire, to maintain cultural integrity.Culture:Workshopped a 'World Class Sales Organisation' with our entire customer-facing function and senior leaders.Lead a global 'task force' focussed on defining one global cultural for 275 staff split across UK, US and Australia.Educated senior management team on the adoption of a growth mindset.Defined and delivered against local and global 'People and culture' OKR's.Established a JG alumni community.

Full lifecycle recruitment from entry-level to senior management - perm, FTC & contract - across all specialist, tech and non-tech functions. 2 out 3 hires direct.Definition of role processes, assessments, interview processes and championing best practice.Screening candidates, conducting interviews, negotiating offersManaging suppliers, agency spend and recruitment budget.HR:Owning the employee journey from first engagement to post-exit interview.Exit interviews; goal setting; performance reviews; HR surgeries; redundancy meetings; 1-2-1 mentoring; personal and team coachingAttending workshops and industry events as a thought-leader.In terms of JustGiving culture, I also:Translated the Management Team’s cultural aspirations into a comms strategy, working environment and reward plan.Re-staffed our flailing partnerships team and redefined 'success', implementing targets, metrics and a reward strategy to drive donation uplift and ultimately revenue growth.Rolled out feedback tools including CultureAmp (culture) and Impraise (360 peer-to- peer).Host a variety of internal and industry events.

HR:Leading HR and Senior Management on staff engagement and retention strategiesTraining line managers on functional and non-functional interview techniquesManaging the KPI and Personal Development Plan programmesManaging the grievance, disciplinary and dismissal proceduresProcessing applications for Certificates of Sponsorship from UKBA for migrant workers from EU and non-EU nationsConducting weekly 'HR surgeries"Weekly, monthly and annual reporting on cost-saving and hiring ratiosRECRUITMENT:Working with Senior Management and Directors to forecast hiring and determine utilisation plansDefining job profiles and specifications for Technical, Financial, Sales and Operational functionsSourcing top-tier candidates from the UK and abroad utilising Job-boards, Social Media channels, Professional networking, our internal database and my professional networkConducting telephone and face-to-face interviews; managing technical testing and assessment centresDefining and negotiating offers of employmentManaging and implementing changes to the recruitment process focussing on best practice internally and a first-class candidate experienceDevising and implementing creative recruiting strategiesHires:Head of Service Delivery; Scrum Master; UI / Web Developers; Java Developers; CMS Developer; Linux Systems Administrator; Business Development Manager; Office Administrator; Management Accountant; TelesalesOPERATIONS:Introduction of a new People Management platform including populating and training staff on how to use itManaging external supplier relationships including negotiating fees and payment arrangements with job boards, CV databases and recruitment providersJava Software House providing Identity and Access Management (IAM) and Paywall solutions to the Media and Publishing sector.

Darwin specialise in Pan-European technical recruitmentI recruited predominantly for the Swiss market and specialise in Software Development, Testing and Project Delivery

Cornwallis have an extensive market presence across Fund Management, Investment Banking, Insurance and Media.Within the Fund Management team I recruited for Investment Management, Asset Servicing, TPA’s, Front to Back Office operations, Hedge Funds, Outsourcing, Custody, Private Banking, Wealth Management, Life & Pensions, Insurance, 3rd party vendor applications

Permanent & Contract IT recruitment for UK market specialising in Central Government IT outsourcing programmes including UK e-Borders and NHS PfIT.ReThink Recruitment specialise in technical recruitment across the UK.

Providing bespoke advice and recommendations in acordance with internal guidelines and government legislation on personal mortgage and invetment products.