James Miller ππ»ββοΈ Email and Phone Number
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Iβm a passionate digital business professional, leader and strategist focussed on delivering commercial growth through innovative customer centric digital solutions. Iβm expert in product design & business transformation utilising prior experience as a UX/UI designer, software engineer and technical solutionist.I've worn many hats in my career thus far β founder, leader, designer, developer, marketer, researcher, manager, coach, mentor and strategist to name a few. As a result, I believe I have a unique ability to lead multi-disciplinary product teams and navigate complex challenges whilst managing challenging stakeholders at all levels of a business.I enjoy new challenges and leading people through them β living life with innovative technologies and ultimately turning ideas in to real products that can transform any organisation.Key Skills β’ Digital business transformation β’ Leadership, influencing and team developmentβ’ Product strategy creation, communication & delivery (PDLC)β’ Technology innovation and solution designβ’ Commercially numerate, setting KPIs / OKRs whilst understanding and interpreting data to guide decision makingβ’ Excellent written and verbal communication with stakeholders at all levelsβ’ Generating business growth through commercial model transformationβ’ Calm and considered judgement in fast paced and mission critical environmentsβ’ Entrepreneurial, self-starting team-player with a fun and positive attitude
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Proposition DirectorValuedynamxUnited Kingdom -
Commercial Product Manager - Valuedynamx @ CollinsonValuedynamx Oct 2019 - PresentLondon, United KingdomValuedynamx is the leading global provider of curated data-driven omni-channel purchase rewards. We make brands more relevant to more customers. More of the time.We provide totally relevant offers and rewards to drive customer engagement. Which leads to more profitable long-term relationships.I lead our merchant funded rewards product teams accountable for over Β£500m consumer spend each year. -
Head Of Product / Tribe LeaderAvios Group Limited Jan 2018 - Mar 2019London, United KingdomAs a Tribe leader my role is to enable product teams across the organisation to deliver more value at greater speed and lower cost. My objectives are to deliver simple customer experiences, fast and agile business processes, a culture of experimentation and new disruptive business opportunities.In this role I am directly accountable for:- The overall technology strategy spanning technology, process and people- Our API platform and onboarding products and services- The Avios web product strategy, delivery and operation- Digital product optimisation through A/B testing and MVT- Business performance optimisation through the use of automation and data technologies- Technology innovation through rapid prototyping and partnership with start-ups and technology providers -
Head Of Digital TechnologyAvios Aug 2014 - Jan 2018I define and drive technology innovation and transformation across the organisation. I lead an innovative digital technology agenda within Avios and across the group in order to meet future business and customer needs. This involves collaborating with the business, industry, partners, and suppliers.Our aims are to:Reduce customer experience friction and increase task completionGrow revenue through innovative business modelsImprove the business through greater digital understandingOptimise speed to market through the adoption of lean processes -
Head Of Avios.Com & MobileAvios Nov 2013 - Aug 2014In this role I was responsible for the Digital P&L across the Avios programme in the UK and the Avios currency revenue on ba.com. This includes online as a sales and distribution channel, and management of digital assets as service and fulfilment channels across the IAG group including creating new revenue opportunities for ba.com and iberia.com.My role also leads mobile and innovation across all devices for the Avios loyalty programme including global mobile strategy and evolution. -
Senior Manager Digital Channel Development And User ExperienceAvios Apr 2009 - Nov 2013London, United KingdomI develop and grow digital channel revenue and profit through the adoption of a user centred customer experience across desktop, tablet and mobile device.Avios is the new global travel reward currency and everyday collection scheme which replaces Airmiles in the UK, BA Miles globally and Iberia Plus Points globally. It will be the travel reward currency for all future IAG airlines. The Mileage Company Ltd will become Avios Group Ltd to reflect its new role within IAG. It was formerly known as Airmiles Travel Promotions Ltd. It employs over 500 people in Warrington, Crawley, New York and in 2012 is opening an office in Madrid.Experts in customer insight, reward science, partnership management and liability provision management - the Avios vision is to become leaders in travel rewards by 2020. -
Founder & CeoJdmcreative Oct 2004 - Jan 2016London, United KingdomDigital Sales, Communication & Innovation consultancy for small to medium sized business.
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Online Designer / Front End DeveloperAirmiles Travel Promotions, Ltd. Sep 2006 - Apr 2009Responsible for the delivery of online communications and the development of airmiles.co.uk. -
Alpine Product Administration ManagerMastersun Apr 2002 - Oct 2004I was based mainly in the French Alps but worked a Summer in Halkidiki, Greece as Administrations Manager for a large hotel resort. My role was to oversee the administrative and commercial running of 2 hotels and 3 chalets.
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Technical / Studio ManagerNgm Sep 2000 - Apr 2002Technical management of a new Β£3million arts training and production centre just outside Bristol. Specialising in Studio engineering & production along with lighting programming & design.
James Miller ππ»ββοΈ Skills
Frequently Asked Questions about James Miller ππ»ββοΈ
What company does James Miller ππ»ββοΈ work for?
James Miller ππ»ββοΈ works for Valuedynamx
What is James Miller ππ»ββοΈ's role at the current company?
James Miller ππ»ββοΈ's current role is Proposition Director.
What is James Miller ππ»ββοΈ's email address?
James Miller ππ»ββοΈ's email address is ja****@****ail.com
What is James Miller ππ»ββοΈ's direct phone number?
James Miller ππ»ββοΈ's direct phone number is +178185*****
What are some of James Miller ππ»ββοΈ's interests?
James Miller ππ»ββοΈ has interest in Children, Skiing, Education, Art, Peace And Quiet, Films, Poverty Alleviation, Science And Technology, Music, Sports.
What skills is James Miller ππ»ββοΈ known for?
James Miller ππ»ββοΈ has skills like Digital Marketing, E Commerce, Strategy, Mobile Devices, Online Marketing, Digital Strategy, Leadership, User Experience, Management, Loyalty Programs, Customer Experience, Seo.
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