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James Pathisseril Email & Phone Number
Project Manager and Head of HRMS and CRM Applications
at
Triad Software Services
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Current company
Role
Project Manager and Head of HRMS and CRM Applications
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is James Pathisseril? Overview
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James Pathisseril is listed as Project Manager and Head of HRMS and CRM Applications at Triad Software Services, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for James Pathisseril.
James Pathisseril previously worked as Project Manager and Head of HRMS & CRM Applications at Triad Software Services and Project Manager and Head of CRM Application at Triad Software Services. James Pathisseril holds Master Of Computer Applications - Mca from Mahatma Gandhi University.
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Email format at Triad Software Services
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Triad Software Services
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Profile bio
About James Pathisseril
I love to solve problems. Studied computer science and started my career tinkering with computers, later switched to software consulting and soon became a project manager, currently leading two application implementation teams.--Key Skills--» Project Management, Business Process Analysis» Payroll & HRMS Implementation, CRM Implementation» Presales, Key Account Management» Collaboration, Team Management, People Management» Interpersonal & Relationship Skills» Analytical, Logical & Problem Solving Skills» Customer Training, Technical Support» Reports Creation, Web Server Configuration, SQL Server» E-Marketing & Drip Marketing» Microsoft Azure, Windows Networking√ 100% successful implementations in Payroll & HR application (10+ projects)√ 15+ CRM implementations√ Guiding customers in their digital transformation√ Excellent customer retention rates
Listed skills include Microsoft Sql Server, Crm, Sage Crm, Account Management, and 24 others.
Current workplace
James Pathisseril's current company
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7 roles
James Pathisseril work experience
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Project Manager And Head Of Hrms & Crm Applications
Current◾ Lead the teams and ensure on-time delivery of projects with customer requirements in scope.◾ Oversee implementations of Sage CRM & Sage 300 People for several enterprises.◾ Create project plans and documentation. ◾ Resource planning and manage & monitor activities towards project delivery.◾ Report periodic status updates to customers & management.◾.
Mar 2018 - Present
Project Manager And Head Of Crm Application
◾ Implementation of Sage CRM.◾ Business analysis/system study for implementations.◾ Documentation of Scope of Work, BRD, System Specification etc.◾ On-boarding of new customers.◾ Customer account & stakeholder management, support existing customers (Post Go Live).◾ Change request management.◾ Pre-sales activities (RFI Response, Effort Estimate, POC.
Nov 2011 - Mar 2018
Crm Consultant
◾ Sage CRM application customizations.◾ Create standard reports and Crystal reports using custom SQL views.◾ Install and configure IIS, SQL Server and CRM application.◾ Configure integration with Exchange/365, MS Outlook, Active Directory and ERP packages.◾ User training (Functional & Admin).◾ Provide technical support to customers in production.
Nov 2007 - Nov 2011
Systems Engineer
◾ Troubleshooting incidents and escalation management using Clarify ticketing system ◾ Monitor the network (800+ Servers) of the client, KPMG, UK◾ Perform checks in Siebel CRM◾ Manage Backups of SQL Server Database
Jan 2007 - Nov 2007
Technical Consultant (Crm)
◾ Customization, installation and configuration of Sage CRM◾ Analyze overseas client queries using remote desktop & other online meeting tools◾ Configuration and administration of Web Servers (IIS) of various clients◾ Installation and configuration of ACT! (v.6, 7, 7 for Web, 8 & 8 for Web)◾ Creation of custom applications for reports generation using VB 6.
Feb 2005 - Nov 2006
Customer Support Engineer
Media Systems
◾ Installing LAN and manage related components including servers, workstations, IPs etc.◾ Setting up new PC hardware, install required OS & application software and drivers◾ Troubleshoot and fix PC hardware issues
Nov 2000 - Nov 2001
2 education records
James Pathisseril education
Master Of Computer Applications - Mca
B.Sc. Computer Science
FAQ
Frequently asked questions about James Pathisseril
Quick answers generated from the profile data available on this page.
What company does James Pathisseril work for?
James Pathisseril works for Triad Software Services.
What is James Pathisseril's role at Triad Software Services?
James Pathisseril is listed as Project Manager and Head of HRMS and CRM Applications at Triad Software Services.
Where is James Pathisseril based?
James Pathisseril is based in Dubai, United Arab Emirates, United Arab Emirates while working with Triad Software Services.
What companies has James Pathisseril worked for?
James Pathisseril has worked for Triad Software Services, Hewlett-Packard, Belladonna It Pvt. Ltd., and Media Systems.
How can I contact James Pathisseril?
You can use AeroLeads to view verified contact signals for James Pathisseril at Triad Software Services, including work email, phone, and LinkedIn data when available.
What schools did James Pathisseril attend?
James Pathisseril holds Master Of Computer Applications - Mca from Mahatma Gandhi University.
What skills is James Pathisseril known for?
James Pathisseril is listed with skills including Microsoft Sql Server, Crm, Sage Crm, Account Management, Project Management, Pmp, Pre Sales, and Iis.
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