James Freeman
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James Freeman Email & Phone Number

Organisation Design Lead at BT Group
Location: Mytchett, England, United Kingdom 10 work roles 4 schools
1 work email found @johnlewis.co.uk LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email j****@johnlewis.co.uk
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Current company
Role
Organisation Design Lead
Location
Mytchett, England, United Kingdom
Company size

Who is James Freeman? Overview

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Quick answer

James Freeman is listed as Organisation Design Lead at BT Group, a with 72789 employees, based in Mytchett, England, United Kingdom. AeroLeads shows a work email signal at johnlewis.co.uk and a matched LinkedIn profile for James Freeman.

James Freeman previously worked as Senior Manager Organisation Design at Openreach and Senior Organisation Change Manager at John Lewis Partnership. James Freeman holds Chartered Member, Human Resources Management And Services from Cipd Qualifications.

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Email format at BT Group

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{first}.{last}@johnlewis.co.uk
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Profile bio

About James Freeman

A tenacious customer centric chartered human resources and services professional with passion to lead and deliver multi million change programmes. With over twenty years of experience in leadership business partnering,, organisational change, people development, project management and change in telecoms, retail, media, aviation and service sector.Key strengths include: Leadership | Coaching | Transformation Change | Change Management | Project Management| Customer Centric | Business Partnering | Organisation Design | Operating Model Design | Agile Practitioner | TUPE | People Policy and Procedures | Redundancy | Learning Design and Delivery | Culture | Communications | Talent Partner | Workforce Planning | Employee Proposition | Commercial | Retail | Telecoms | Media | Services | PROSCI | Prince 2Key Career Achievements:-Lead the organisation design and transformation of the John Lewis Partnership’s Head Office and Technology and Change function delivering over £100million in benefit.-Outsourced multi million pound end to end Information Technology TUPEs with International strategic suppliers.-Design and delivery of a future people proposition and strategic workforce plan to realise the future organisation workforce requirements and customer strategies from Board to shop floor.-Developed end to end user capabilities in the implementation of new food supply chain IT infrastructure and commercial development.-Initiated a continuous improvement programme to improve management process, new product development and operational efficiency in Marks and Spencer’s Head Office.-Led & developed a team of future leaders to deliver the capability and cultural change of BAA Terminal 5 in service and leadership provision.-Resourced and people lead for shop opening and closure programmes in the John Lewis Partnership.-Led numerous learning propositions and change programme budgets in excess of £4 million.

Listed skills include Performance Management, Management, Change Management, Team Leadership, and 6 others.

Current workplace

James Freeman's current company

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BT Group
Bt Group
Organisation Design Lead
Mytchett, GB
Website
Employees
72789
AeroLeads page
10 roles · 27 years

James Freeman work experience

A career timeline built from the work history available for this profile.

Organisation Design Lead

Mytchett, Gb

Senior Manager Organisation Design

Current

London, England, United Kingdom

Leading on all organisational design programmes with the executive team to deliver strategy, budget plans and performance

Sep 2021 - Present

Senior Organisation Change Manager

Bracknell & London

Providing extensive Personnel and change expertise to enable the delivery of strategic change activity across the Partnership including the transformation of Head Office and IT operating models.-Led a team of up to 60 organisation change and change professionals in the rapid delivery of a new Head Office Operating Model for over 5000 roles.-Led the organisation design and strategic TUPEs for the Partnership Technology and Change function worth over £50million in benefit and 1200… Show more Providing extensive Personnel and change expertise to enable the delivery of strategic change activity across the Partnership including the transformation of Head Office and IT operating models.-Led a team of up to 60 organisation change and change professionals in the rapid delivery of a new Head Office Operating Model for over 5000 roles.-Led the organisation design and strategic TUPEs for the Partnership Technology and Change function worth over £50million in benefit and 1200 roles.-Led people propositional developmental work for new shops, new service, omni services and hospitality to meet the future requirements of customers and the strategy.-Development of employee workforce propositions and strategic work force planning and change requirements that will improve the employee experience and inclusivity -Resourced and developed employee propositions for new services, new shops and openings- Directed over 1300 redundancies and 400 TUPEs delivering extensive employment policy expertise Show less

Nov 2017 - Sep 2021

Senior Hr Business Partner

Bracknell

Accountable for the development and delivery of the personnel strategy.-Translated the local business plan into a programme of personnel deliverable's and work streams by working collaboratively with other parts of personnel and managers.-Led strategic workforce planning activities in line with business strategies.-Implemented change from new systems, culture, ways of working, rebranding, relocations, operating model and service.-Partnered with third party technology suppliers… Show more Accountable for the development and delivery of the personnel strategy.-Translated the local business plan into a programme of personnel deliverable's and work streams by working collaboratively with other parts of personnel and managers.-Led strategic workforce planning activities in line with business strategies.-Implemented change from new systems, culture, ways of working, rebranding, relocations, operating model and service.-Partnered with third party technology suppliers and consultants in the delivery of change projects and programmes-Guided organisational design for multiple teams, retail units and services to deliver the activity in the most efficient and rewarding way.-Initiated and led on introducing agile ways of working and matrix management within HR resulting in cross functional efficiencies in delivering the business outcomes faster-Leadership of work and teams to deliver business change.-Provided extensive policy advice and application Show less

May 2016 - Nov 2017

People Development Manager

Bracknell

Accountable for the delivery of quality learning and development solutions that add value to the organisation and Partner.-Defined and managed the learning agenda and programmes for over 350 Retail outlets and a £6bn annual turnover business, online services and over 30 new shop openings and services -Project and change management of learning and business change programmes with budgets in excess of £1m.

Jan 2014 - Nov 2017

Planning, Change And Communications Manager

London Area, United Kingdom

Accountable for leading the planning and execution of the Food Group strategy (over £5bn in turnover)- Initiated a continuous improvement programme to improve management process, new product development and operational efficiency in Marks and Spencer’s Head Office.- Managed the internal Food Group communications and engagement events resulting in improved employee engagement results

Jan 2013 - Jan 2014

Learning And Development Manager

Responsible for management, design & delivery of training & development within the Head Office food group.-Developed end to end user capabilities in the implementation of new food supply chain IT infrastructure and commercial development.

Jun 2010 - Jan 2013

Learning And Development Manager

Bbc

Responsible for building the leadership and management capability across all management levels within the BBC.-Designed and delivered award winning leadership development programmes-Designed learning and cultural development programmes to support a relocation to Manchester for over 3000 staff- Designed and delivered learning content to create more of an inclusive workplace

Sep 2008 - Jun 2010

Change Project Manager

Baa

Heathrow

Leading people change in T5- Led a team over over 15 learning professionals and 60 future leaders- Managd a budget in excess of £4m- Onboarded over 13000 third Partners employees onto site- Designed and delivered a 24/7 onbaording experience for 3 months delivery- Set the standard for a new culture af service and coached future leaders in its realisation

Jul 2007 - May 2008

Internal Communications Manager, Mystery Customer Manager, Learning And Development Advisor

- Led on multiple change programmes as the change and or people expertise- Led and implemented a customer service change across airport retail to operations to win customer service provider of the year award- Implemented new shop procedures and processes for new services- Designed and delivered over 100 learning products

2000 - 2007 ~7 yrs
Team & coworkers

Colleagues at BT Group

Other employees you can reach at bt.com. View company contacts for 72789 employees →

4 education records

James Freeman education

Prosci, Change Management

Prosci
FAQ

Frequently asked questions about James Freeman

Quick answers generated from the profile data available on this page.

What company does James Freeman work for?

James Freeman works for BT Group.

What is James Freeman's role at BT Group?

James Freeman is listed as Organisation Design Lead at BT Group.

What is James Freeman's email address?

AeroLeads has found 1 work email signal at @johnlewis.co.uk for James Freeman at BT Group.

Where is James Freeman based?

James Freeman is based in Mytchett, England, United Kingdom while working with BT Group.

What companies has James Freeman worked for?

James Freeman has worked for Bt Group, Openreach, John Lewis Partnership, Waitrose, and Marks And Spencer.

Who are James Freeman's colleagues at BT Group?

James Freeman's colleagues at BT Group include Shruti Dikshit, Sunny Sunnys, Asif Hussain, Prerna Khanduri, and Robert Tingle.

How can I contact James Freeman?

You can use AeroLeads to view verified contact signals for James Freeman at BT Group, including work email, phone, and LinkedIn data when available.

What schools did James Freeman attend?

James Freeman holds Chartered Member, Human Resources Management And Services from Cipd Qualifications.

What skills is James Freeman known for?

James Freeman is listed with skills including Performance Management, Management, Change Management, Team Leadership, Training Delivery, Employee Engagement, Leadership, and Training.

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