James Gale Email & Phone Number

Lehi, Ut, Us

South Jordan, Utah, United States

Support Hardware engineering department.Solder components to prototype circuit boards.3D print prototype parts.Assemble prototype machines. Validate prototype functionally.

Draper, Utah, United States

+ Create, maintain, refine, prioritize, load balance, and run/oversee comprehensive requirement and UX validations for new, existing, and revised standalone hardware and firmware and integration combinations for systems compatibility for Portable and Residential Home backup Power with Portable and Residential Solar, and our Mobile App with focus on the customer experience and use cases.+ Create reports for product samples after environmental and reliability tests.+ Operate, create, and improve equipment, hand tools and documented processes for testing including controller programming cable assemblies, establishing and maintaining serial logging formatting with CRC error checking and scripts to parse, record, view, calculate and summarize test run data.+ Managed our TestRail instance.+ Support Test Team hiring needs.+ Mentor team members to train on proper safety and develop continuous improvement. + Provide technical support escalations for inbound Customer Service emails and calls.+ Field questions and provide technical posts and FAQs as an Admin for Goal Zero community forum.+ Assist the Quality/Electrical/Mechanical/Software/Firmware and Industrial Engineering, and Product Management teams with custom sample fabrication/modifications, technical investigations and test planning, conduct and review.+ Coordinate testing with overseas manufacturing teams + Continuously look for opportunities to create and present proposals for repair friendly improvements to our new and existing products and RMA/Repair loop process.+ Clean, organize and improve the workshop, Lab and and testing rooms to meet our changing needs.+ CES 2023 - Participant. Scouted the show for the latest in portable power, solar and consumer electronics.+ Overland Expo West 2024 - Exhibitor. Talked with people about our products. I also helped prospective customers with kit and system planning and talked through issues, and created our product give away drawing system using Google forms.

Lehi, Utah, United States

+ Provides technical support for the Quality, Reliability, and Yield Analysis internal engineering teams.+ Gathers and develops custom calculation requests into post-process data using Perl and SQL in GIT/Bitbucket repositories.+ Prevents quality issues from progressing undetected through programmatic validation of expected data signatures.+ Uses Unix command-line tools and Windows apps like VS Code, OneNote, Word, and Excel to plan, code, validate, and communicate changes.+ Uses model-based problem-solving methods to identify and resolve root causes successfully.

Lehi, Utah, United States

+ Provides technical support for the Quality, Reliability, and Yield Analysis internal engineering teams.+ Gathers and develops custom calculation requests into post-process data using Perl and SQL in GIT/Bitbucket repositories.+ Prevents quality issues from progressing undetected through programmatic validation of expected data signatures.+ Uses Unix command-line tools and Windows apps like VS Code, OneNote, Word, and Excel to plan, code, validate, and communicate changes.+ Uses model-based problem-solving methods to identify and resolve root causes successfully.

Lehi, Utah, United States

+ Used skills in mechanical, software, and electrical troubleshooting to increase manufacturing equipment uptime through preventative maintenance & repair, and improvement of process equipment.+ Used Blender to design a cart used for chamber rebuild after a broken wafer event.+ Attended an HTR Robot rebuild training from Mitsubishi Electric Automation and then taught my peers an on-site HTR Robot rebuild class.+ Updated preventative maintenance and rebuild procedures.+ Took initiative to learn how to develop interactive reports in SQL Server Reporting Services and created a report used to track and improve shift to shift pass-down note quality for the department

Cedar City, Utah, United States

+ Proofread and edited 2D electrical schematics in AutoCAD 2010.+ Built wire harnesses from schematics. Labeled and connected electrical wiring between modules and connected motors, pumps, heaters, sensors, and PLCs to test machine operation.+ Improved assembly process efficiency by coordinating progress across systems construction and created validation documents to optimize schematic to construction workflow.

Cedar City, Utah, United States

* Taught students how to use the equipment in the lab such as breadboards, TTL logic trainers, oscilloscopes, DMMs, signal generators, bench-top power supplies, soldering irons and sheet metal working tools.* Helped students design circuit boards using EAGLE PCB CAD software.* Operated the LPKF circuit board rapid-prototyper and helped students learn how to solder components onto their boards and troubleshoot issues.* Tutored students during open lab hours on electronics courses.* Assisted professors with class preparation, new laptop set up and checkout, and grading labs and assignments.