James Herring Email & Phone Number

Idaho Falls, Id, Us

Idaho Falls, Idaho, Us

• Ensures continuing IT operations for clients by providing one-call solution troubleshooting support for Windows and Mac clients, Windows servers, Active Directory, enterprise printers, Exchange email, and custom enterprise software.• Builds and renovates new client IT environments, ensuring client needs are met for hardware, network infrastructure, XDR network security, and workflow software.

Boise, Id, Us

Ensures client cybersecurity by performing incident response using the Stellar Cyber SIEM, detailed knowledge of computer networking, Windows and Linux internals, OSINT tools, and cybersecurity principles.

Idaho Falls, Idaho, Us

Facilitated network planning and troubleshooting by diagramming complex campus Cisco network from scratch.Maintained ongoing operations by configuring servers and dozens of user devices to detailed specifications.

Idaho Falls, Idaho, Us

Decreased operating costs and increased workflow efficiency by continuously monitoring, managing, and implementing IT services.Maintained and developed client relationships by reporting on technical legal concepts and events in concise, easily-understood plain language.Generated new client business by providing consistently superb service resulting in a perfect 5-star review average on Google and Facebook.

General law practice, with focus in:- Litigation- Personal Injury- Criminal Defense- Estate planning

Advised small business owners on legal issues, assisted with entity organization and other state and federal registrations, and drafted various forms and agreements for operational use.

Idaho Falls, Idaho, Us

Researched issues of law and assisted senior attorneys in cases involving criminal defense, divorces, and other domestic matters.

Moscow, Id, Us

Conducted legal research, reviewed university policies, and drafted inter-office memoranda. Devised a template system to streamline the process of responding to public records requests. Composed a draft legislative act to be proposed by the University to the State Board of Education and the Idaho state legislature. Assisted the University in litigating a small claims contract matter.

Kansas City, Mo, Us

Interviewed clients to assess their unique situations and identify applicable tax law issues, then applied knowledge of tax laws and procedures to accurately prepare the most favorable tax return possible. Received the “Block Stars” award for outstanding performance, client focus, teamwork, and responsibility.

Contributed to an increase in contract work for WDS by leading the team in quantifiable ratings measured by in-house Quality Assurance, Verizon Quality Assurance, and customer surveys. Interviewed customers to assess their issues with their Verizon Wireless phones and service, then utilized available research sources and personal knowledge of networks and equipment to troubleshoot and resolve customer issues.

Washington, Dc, Us

Troubleshot and repaired malfunctioning aviation electronics. Saved the US Navy over $2.8 million in replacement costs by troubleshooting and repairing over 120 faulty units. Received a Letter of Commendation for outstanding performance of duty and “tireless work ethic.”

Washington, Dc, Us

Planned and executed preventative electrical maintenance activities on shipboard lighting systems. Troubleshot and repaired malfunctioning lighting units as needed.

Washington, Dc, Us

Patrolled designated areas for threats, screened incoming vehicles for suspicious cargo, and screened incoming personnel and visitors for contraband.

Intermediate Technical Certificate, Information Technology Services

Doctor Of Law (J.D.), Law

Bachelor Of Science (B.S.), Business/Commerce, General

Associate Of Applied Science - Aas, Information Assurance And Cybersecurity