James Alas Email & Phone Number

• Manages WAA cloud infrastructure in Azure, M365 online services (Exchange, Intune, Sharepoint, etc) and security (Entra, Purview, Priva, etc).• Deploy and administer various security tools related systems (Tenable.sc, Halcyon, Defender, ADAudit, etc.). Perform regular reporting to assess the organization's overall security posture.• Provide technical expertise regarding security-related concepts to project and operational teams to support our infrastructure systems.• Proactively… Show more • Manages WAA cloud infrastructure in Azure, M365 online services (Exchange, Intune, Sharepoint, etc) and security (Entra, Purview, Priva, etc).• Deploy and administer various security tools related systems (Tenable.sc, Halcyon, Defender, ADAudit, etc.). Perform regular reporting to assess the organization's overall security posture.• Provide technical expertise regarding security-related concepts to project and operational teams to support our infrastructure systems.• Proactively monitor both on-prem and Azure cloud environment to mitigate cyber-attacks before they occur. Conduct vulnerability assessments of company systems and networks using Tenable.sc or open-source tools like nmap, tcpdump, etc.• Review both real-time and historical reports for security and compliance violations.• Develop company-wide best practices for IT security using NIST methodologies. Show less

Platform Developer (April 2019 – July 2022)• Roles includes RedHat SME support, platform migration, provisioning and management of Linux hosts.• Assisted on deploying multiple security technologies on server endpoints including McAfee SIEM, CyberArk PAM, FireEye Helix and cisco tetration agents.• Provides technical support for Canada Life Azure Cloud Computing servers.• Used agile methodologies on delivering multiple scrum projects.• Build ansible playbooks and… Show more Platform Developer (April 2019 – July 2022)• Roles includes RedHat SME support, platform migration, provisioning and management of Linux hosts.• Assisted on deploying multiple security technologies on server endpoints including McAfee SIEM, CyberArk PAM, FireEye Helix and cisco tetration agents.• Provides technical support for Canada Life Azure Cloud Computing servers.• Used agile methodologies on delivering multiple scrum projects.• Build ansible playbooks and developed various automation solutions using DevOps tooling (GIT, JIRA, Confluence, ServiceNow, Splunk, etc).Infrastructure Specialist - UNIX (August 2013 – March 2019)• Responsibilities include supporting and managing Canada Life AIX, Solaris, and RedHat Linux infrastructure. • Developed and enforced secured CIS compliant RedHat images used as standard base images for provisioning servers and SAP environment.• Proactively monitor, identify and resolve cyber security risks and threats on servers. Worked closely with several teams to deploy, administer, and troubleshoot servers in VMware.• Participate in BAU on-call rotation, team disaster recovery efforts and resolving complex technical issues. Show less

• Act as the primary IT support for CLSF infrastructure including hardware, software and network issues.• Performed hardware upgrades, regular system patching, backup/recovery procedures and migration of servers to virtual environment.• Provide first line support to university medical practitioners and staffs. Programmed online exams, forms and surveys using EMS Arcadia, RedDot and ntreepoint applications.• Setup simulation environments used for medical teachings, examinations and… Show more • Act as the primary IT support for CLSF infrastructure including hardware, software and network issues.• Performed hardware upgrades, regular system patching, backup/recovery procedures and migration of servers to virtual environment.• Provide first line support to university medical practitioners and staffs. Programmed online exams, forms and surveys using EMS Arcadia, RedDot and ntreepoint applications.• Setup simulation environments used for medical teachings, examinations and research functions. Show less

• Datacenter technical support role that includes onsite and remote server maintenance to APAC top financial companies• Performed daily IT infrastructure operation tasks, problem/logs analysis, and on-call support in case of system outages or critical problems after business hours.• Ensure prompt resolution on break fix tickets escalated by global engineers.

• Responsibilities include installation, upgrade, and maintenance of Unix/Window servers, Cisco routers/switches and Fujitsu/SUN storage system.• Interfaced with Fujitsu international helpdesk agents and customer global IT support team on troubleshooting server and network issues.• Handled system migration and deployment that includes several technologies like MS Active Directory, DNS, DHCP, etc.• Performed monthly on-site maintenance on customer intranet system and attended support… Show more • Responsibilities include installation, upgrade, and maintenance of Unix/Window servers, Cisco routers/switches and Fujitsu/SUN storage system.• Interfaced with Fujitsu international helpdesk agents and customer global IT support team on troubleshooting server and network issues.• Handled system migration and deployment that includes several technologies like MS Active Directory, DNS, DHCP, etc.• Performed monthly on-site maintenance on customer intranet system and attended support issues. Managed server backups, system patches, update Anti-virus pattern files and log analysis. Supported users via phone and mail correspondence. Show less

• Project implementations include installation, upgrade, and acceptance of ISP routers and core switches. • Measured network benchmark and throughput using network analyzers.• Installed and configured NMS systems to monitor network utilization, performance analysis and remote management.• Deployment of several CPE routers nationwide on customer branches.• Performed maintenance and troubleshoot problems during network outages.

• Provided technical support on migrating servers, network infrastructures, and user PCs to Windows 2003/XP technology. Coordinated system migrations, upgrades and network issues with customer global IT support.• Developed standard secured OS environment. Prepared system images for roll-outs and deployment.• Build technical documents on each project and provided trainings to customer engineers. Translation of Japanese documents to English to be distributed to global support.

• Involved in project installation, upgrade, and configuration of various Sun servers and workstations, Fujitsu servers and SAN storage system.• Setup/Configured infrastructure system using Sun iPlanet Directory/Mail/Web services. • Provided on-site hardware and software support for Solaris Unix and Windows NT/2K/2003 system and client PCs.• Performed system administration, maintenance and disaster recovery on Fujitsu customers.

• Programmed DSP circuits using assembly and C language. • Knowledge on hardware design prototyping and testing. Tested board designs using various equipments such as oscilloscopes, spectrum analyzers, etc.• Performed digital circuit simulations and analysis using MatLab.• Designed schematic circuits layouts for documentation with ORCAD application.• Nihongo language training.