As a lead responsible for the supervision and direction of up to 50 employees on the front endConsistently maintained a high level of customer service for our members i.e. appropriate number of tills, keeping staff rotated on carts, staying "Showtime" readyAuditing of returned merchandise for accuracy Processing nightly sales reports on AS400 system and updating our warehouse's sales boardCreating a break and lunch schedule for up to 50 employees using Microsoft… Show more As a lead responsible for the supervision and direction of up to 50 employees on the front endConsistently maintained a high level of customer service for our members i.e. appropriate number of tills, keeping staff rotated on carts, staying "Showtime" readyAuditing of returned merchandise for accuracy Processing nightly sales reports on AS400 system and updating our warehouse's sales boardCreating a break and lunch schedule for up to 50 employees using Microsoft ExcelConsistently achieved management goals of 10 Executive membership and 5 American Express signups per day through staff motivation and incentives Show less