James Dee Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York City Metropolitan Area

New York, United States

- Supervised a team of six employees in both clinical and administrative roles within the office setting- Reviewed and validated the accuracy of hourly employee time cards in our Human Resources Information System (HRIS), and provided approval- Managed the upkeep and organization of our community office facility, working closely with internal facilities staff and the building landlord/superintendent- Supported team members in their professional development, including facilitating the promotion of an individual to assistant operations manager- Developed and maintained schedules for in-office providers three months in advance- Led a project to update the flooring in the office, coordinating access for crews on weekends and holidays- Monitored NPS scores from Post-Visit Surveys to assess office experience and provider performance, providing feedback to team members as needed- Conducted daily team meetings to communicate important updates and news- Spearheaded the training program for new hires, coordinating with existing employees for training sessions. Additionally, recruited and onboarded 5 administrative assistants and 3 in-office providers.**Position was eliminated as part of a company-wide workforce reduction.**

New York City Metropolitan Area

- Conducted training sessions for new employees on the responsibilities of the Member Support Specialist role- Developed standardized procedures for opening and closing the office- Organized and improved inventory storage for easier access to supplies- Monitored inventory levels of critical supplies such as point-of-care testing kits, long-acting reversible contraceptives (IUD's & Nexplanon), and vaccines- Ensured provider rooms were stocked with necessary items, including specialty items for Sports Medicine consults- Oversaw office budget for supplies, snacks, and facilities maintenance tools- Revenue Cycle Management including but not limited to purchase order fulfillment, matching invoices in within Business Spend Management system (Coupa), timely resolution of incomplete orders and back ordered items- Provided mentoring and assistance to staff for complex tasks, such as prescription prior authorizations and advanced imaging approvals- Engaged in the Emerging Leaders of One Medical (ELOM) program, an 8-week educational course consisting of learning modules, at-home and in-office tasks, and concluding with an in-person, 8-hour workshop. Member of the Cohort of 2022, successfully completed the program in June.

New York City Metropolitan Area

- Primary point of contact for patients entering the office- Responsible for checking patients in and out of appointments, verifying insurance eligibility and benefits, and upholding the company's mission of delivering patient-centered, technology-driven primary care services- Communicate with multiple patients daily through the company's secure portal to address appointment issues, update inactive insurance information, notify patients of schedule changes, and orient new practice members on procedures- Additional responsibilities include facility maintenance, daily filing of incoming mail, and preparing lab specimens for timely pickup by our laboratory partners.

Riverdale, New York, United States

After being unemployed for 6 months I searched for a job opportunity to broaden my work skills but also to insert myself in a different industry. In this role my duties include supervision of students physically present on campus; promoting physical distancing during passing periods and lunch periods. I am paired with a teacher who is instructing remotely for the entire year and am in charge of maintaining classroom etiquette. Also part of my duties are to set up each classroom for digital learning with a camera and microphone, prepare documents and presentations, schedule meeting times and activities, all while providing a stable relationship with the students who wont get the opportunity to physically interact with their teacher. I also have to abide by guidelines set by the school to sanitize areas and equipment available for common use and wear a mask at all times.

New York, New York, United States

I took this opportunity because I saw the potential for growth within the company. I had three previous coworkers already working for the company who all said they were working well in their individual roles and with other established employees. The general manager at the time was looking forward to onboarding me into a management role that had become available at the beginning of February 2020 assuming all of the follow up interviews with higher management and operations went well. Unfortunately due to the COVID-19 pandemic the company was forced to lay off all of their hourly employees mid-March 2020.

New York, New York, United States

I began this role with the expectation to move into a management position. My duties were similar to my previous role which included but were not limited to leading daily pre-shift meetings, assigning side work, collecting cash deposits and dispersing tip outs. After nine months there was a massive restructuring within the company where I was expected to take on a new role within the company. Due to creative differences I turned down the opportunity to maintain a favorable working relationship with the company before moving onto searching for a higher role.

New York, New York, United States

In this role I was brought on to help upper management with daily duties including but not limited to leading pre-shift meetings, assign running side work and closing work, collect and count cash deposits as well as disperse tip outs. After five months I took on a similar opportunity at a higher end establishment.

New York City Metropolitan Area

I began working for this establishment as part of the service team and eventually grew into a role that was created for me, lead server or sometimes referred to as the "captain." I would be in charge of training all new service employees with proper protocol and steps of service. Non service duties included filling out all tip out sheets and disbursing all/any cash money and depositing completed documents into the main office safe.

New York City Metropolitan Area

I managed and stocked a food truck for daily vending to the general public. My duties included maintenance of the truck itself as well as the equipment on board including, but not limited to, a freezer, refrigerator, lighting outside of the truck and a POS system. I would simultaneously make food and collect payment if I was working alone. When I was assigned to manage a catering service I would have the same responsibilities if the client requested the truck but they would also change if we were using a traditional catering set up. Adjustments to the set up included a collapsable table, portable coolers, stricter uniform guidelines and advertisement.