James Leonard Email & Phone Number

Atlanta, Ga, Us

Bonn, De

Bonn, De

Bonn, De

Bonn, De

- Manage a 15-20 person team across order fulfillment, receiving, and inventory departments- Execute a daily labor plan to achieve operational KPIs in production, on-time delivery, quality, and safety- Conduct regular performance reviews, providing data and training for associates to improve performance- Designed and implemented data dashboards for supervisors, managers, and directors across a network of 9 logistics centers- Regular analysis of operational data including collection, cleaning, analyzing, and presenting insights to senior management

Pleasant Grove, Ut, Us

- Led weekly training on strategy, leadership, and culture for a cohort of interns across software development, QA, and marketing- Trained and managed a small team of business development interns- Collaborated on channel strategy for Red Pepper’s largest channel partner, an $8B tech company- Conducted market research into target industries, informing sales strategy for different markets

Pleasant Grove, Ut, Us

Increased audience engagement by 6X through developing and implementing company social media strategyPresented opportunities for strategic corporate social responsibility based on analysis of company resources and capabilitiesDesigned customer and employee satisfaction surveys, interpreted results, and presented recommendations to executive team

Bonn, De

Presented a resource sharing strategy to senior executives that increased competitive advantage by leveraging regional strengthsIdentified $211,000 in savings through analysis of volume and equipment usage dataManaged a cross functional team to create a data reporting dashboard, displaying key metrics for on-site managementLed a process improvement team to design and implement a pallet storage area, decreasing pallet loading time by 66%

Salt Lake City, Utah, Us

Networked with over 2000 C-Suite executives from $25MM+ companies, building an $8.7MM sales pipeline for a new marketAnalyzed online customer request data, recommending changes to company web form to increase quality of web leadsOptimized LinkedIn profiles of company executives for search engine visibility and profile credibility

Redesigned pricing strategy based on customer insights from market research, increasing total addressable marketUsed SEO to increase search placement from second page to top 4 search resultsConducted benchmarking research for launch of a YouTube channel, generating insights on optimal length and frequency of content, and analyzing the effect of calls to action

Directed a project building warehouse capabilities for an overhaul of the order fulfillment system that increased daily production by 45%Decreased storage and retrieval time of overstock inventory by 50% through redesigned processUsed principles of SEO to write creative content, widening company share of search traffic and reinforcing brand identity

Provo, Ut, Us

Oversaw the inventory of raw materials, manufacturing parts, and finished goods for a $20MM companyImproved inventory processes which led to the exceeding of company standards of excellence and record high inventory accuraciesCollaborated with the Purchasing Agents to compensate for flux in manufacturing output and reduce stock outs

Effectively directed a 10 person order fulfillment team to achieve higher accuracy and efficiency in productionCoordinated with freight and customs brokers to guarantee cost effective, timely shipment to domestic and international customersInspected incoming shipments for defects and completeness, and supervised the product’s transition into active inventory

Collaborated with attorneys, paralegals, and clients, in drafting legal documents for cases in family, civil, criminal, and business lawLed a profitable business development campaign that increased criminal defense revenue by 66% Performed clerical duties including receiving and documenting payments, maintaining attorney schedules, and providing customer service