James Schofield Email & Phone Number

London, Gb

• Working for a company undergoing aggressive IT Transformation in terms of the IT Infrastructure and Process Management conscious of restrictive budgets and resources and helping to deliver an improved service that is accountable to end users of the business totaling 7000 Employees.• Undertaken due-diligence of current Infrastructure & producing site packs as a start.• Working towards on-prem to Office 365 migration with Azure & DirSync.• Hands on upgrade of current legacy backup to modern unified snapshot polling solution (Asigra).• Hands-on migration and consolidation of current Infrastructure to VMware 6.5 & Citrix v7.9 from PS 4.6 spanning 2 AD Forests.• Hands - on migration and decomissioning of old hardware to new virtualised solution on new hardware housed in military grade tier 3 Data centres.• To encourage differing Business Units not to work in a non-Silo’d manner through pro-active meeting and to include IT at the beginning of all Infrastructure affected Projects to avoid duplication of effort through consensus, scoping and knowledge sharing.• To sit on the Change Advisory Board questioning validity of Change Requests to IT Systems (back out plan, downtime, risk to business and longevity).

To professionally plan and deliver the Network Client / Server / MT4 Infrastructure to a very high standard (to gain FCA Compliance).• Fixed the major and immediate technical problems then reviewed / plan and build a future Network Infrastructure.• Board Level stake holder engagement with all Business Units across the company.• Built a Team to undertake the running and support of the IT Network in its entirety using Change Control logic. Provide direction to team and monitor using KPIs. Team to undertake all aspects of IT. Define Budgets and bonus scheme.• To work closely with the Risk Management and CRM Teams to define, build, test and roll out a low latency MT4 Server platform (hosted and with Gold-I Bridges) to meet the needs of the business.• Engage Managed Service Provider (Softcat) to provide hardware and some SaaS (supported purchases, Managed Services & Consultancy).• Due to Company acquisitions plan and deliver IT for new floor (in Heron Tower) to accommodate the needs of these businesses (PCs, Servers to Cisco Telepresence VCs).• Define and roll out IT to Manchester & Dubai Offices in conjunction with third Party Project Managers.• Upgrade Firewalls, implement VMware ESXi 5.5 and vCloud between Cloud Provider and sites. Rolled out SSL VPN capabilities.• Implement Planned Maintenance Schedules / UAT / Audit Tools / Helpdesk Tools.• Redesigned OU Structure on Win 2012 DCs citing Business Units.• Built Softcat @ Telecity hosted Cloud Servers (DC / File / Utility Servers) – first phase of Disaster Recovery Plan. DFS applied (duplexed) back to on site Server. • Emergency platform for CRM Servers built to assist CRM Team.• Procure / upgrade and standardise IT across the company…..Decided to roll out Windows 7 Professional Desktop and use as ‘standard’ with a generic desktop incorporating Office 365 / Adobe Reader.• Group Policy defined to centralise Business Data, customise desktop and permissions pertaining to various Business OU’s.

New York, New York, Us

Responsible for Hands - On IT Infrastructure and VIP User Support across Apollo's European Offices.• Undertaking multisite Hardware & Software support in a high pressure SOX environment; focusing on the VIP Personnel at Apollo Management based in London and Europe.• Recent Windows 7 Roll out using SCCM as roll out mechanism.• Inventory / Asset Management. MobileIron Mobile Device Management Admin.• Working with Apollo IT Team Worldwide & 3rd party Service & Hardware Vendors at all times to ensure a smooth pain-free and 99% uptime for Apollo Executives.• Setting up hardware & software applicable to Apollo Executives across the entire Apollo IT Infrastructure from AD, Video Conferencing, BES, Windows Server, XP, Windows 7, iPad, iPhone and Blackberry.

London, Gb

Responsible for Hands – On 2nd to 3rd Line Support / Infrastructure and Networking systems across Multiple Sites). Analyst all-round• Undertaking proactive multisite Hardware & Software support across the user base and back end infrastructure incorporating Windows 2003 – 2012, AD DC’s Demotion and Creation, Exchange 2007, SQL 2008 – 2012, VMware ESXi 5.1 Virtual Technology roll out and admin incorporating Veeam and Symantec Backup. Configured redundant setups. Group Policy Introduction to Client Infrastructure. Building critical SAGE and Cascade HR systems. Generally saving client plenty of cost.• Introduction of HP SANs into Client Environment.• Creation of Virtual Servers (VMs) into existing Infrastructure.• Working with Horniman Trust preferred Hardware / software vendors (Select Technology) in terms of Procurement & Project Assistance.• Undertaking Roll Out of both hardware and software (using AD 2008 Group Policy) and constantly monitoring and improving the ‘back end’ of the Horniman Network Infrastructure. Introduced ‘Change Management’ Matrix to Senior Management.

New York City, Ny, Us

• Undertaking proactive multisite Hardware & Software support in a very high pressure and environment; focussing on the Chairman and his Deputy of NBC Universal• Working with NBC Universal & 3rd party Service & Hardware Vendors at all times to ensure a smooth pain-free and 99% uptime for NBCU Executives.• Setting up hardware & software applicable to NBCU Executives across the entire NBCU IT Infrastructure from AD, RSA, BES, Windows Server, XP, Windows 7 and Blackberry.• Writing Processes / constructing an ‘Executive Support Plan’ for handover to IT Management at a later date TBA• Providing 24 Hr ‘anytime / anywhere’ cover to the aforementioned Executives utilising skills and worldwide Support Teams.

London, England, Gb

The Personal Accounts Directory Authority (PADA) help define & support Infrastructure IT Design of PADA (200 + employees) network to company owned Thin-Client design. A Government funded NPB - providers of low cost, easily administered pensions to lower & middle income workers....

Pembroke, Hm, Bm

Responsible for IT management, including networks, infrastructure, systems, applications & support services, delivering business-critical IT services to 70+ users in London and 100+ in Eire, Switzerland and Asia PacificAppointed to very autonomous & 'hands on' IT role within a leading global specialty insurance businessFocused on communicating with global stakeholders on a daily basis, including IT procurement issuesProvision of day-to-day operational IT/ technical support to London, Dublin and Singapore based officesLeadership, management and motivation of a multi-functional team of 6+ technical and IT support staffMonitored operational performance, systems capacity, budgetary controls, SLAs & internal KPI metricsControlled technical support, help desk facilities, planned maintenance & technology upgrade initiativesSuccessfully provided IBM Blade Server support for Modelling Apps (RMS), including ongoing supportAssisted the Chief Network Lead in Atlanta, USA, with enterprise VoIP administration and deploymentDeveloped business cases and business benefit analysis for the adoption of emerging IT technologiesEstablished relationships with key suppliers, leveraging vendor capabilities & delivering value for money

Responsible for IT infrastructure deployment, management and support services, supporting growth plansReported directly to the Head of IT, advising on IT infrastructure, architecture, systems and technologyFocused on management & deployment of IT infrastructure to a third LCBT site, including PCs & serversLeadership, management and motivation of a multi-functional team of IT, technical and support personnelProject planning, analysis, development, implementation & resource deployment management activitiesManagement of desktop builds, designs and roll-out using RIS & SYSPREP methods across the businessUtilised IT technology including Active Director, Replication to SQL, Exchange 2003 and Terminal ServerDeployed IT/IS infrastructure to a 2nd building, spanning 2 floors involving configuration of fibre optic links

Horsham, West Sussex, Gb

Responsible for leading IT system upgrades, including migrating NT4 servers to Windows Server 2003Implemented DFS (Distributed File System - Win Server 2003 R2 Version) across core Council locationsBuilt and deployed 2 Cisco routers to connect a portfolio of remote sites, providing mission-critical IT/ISSuccessfully re-built Blackberry Enterprise Server for Horsham District Council, improving communications.

Edenbridge, England, Gb

Responsible for provision of top-level technical consultancy services, supporting Accord's external clientsAppointed to consultancy role to support technologies including MS Server 2003, SBS 2003 & ExchangeLed the development of procedures, standards and guidelines for the delivery of critical IT / IS services

London, Gb

Responsible for IT network support, including IT infrastructure and management on an enterprise basisAppointed to lead delivery of business-critical IT to a shipping crew of 100+, including remote support Attended regular meetings with the IT Director and MD, ensuring alignment of IT with business needsUtilised technologies including MS Exchange 2003 (clustered), Active Director (2000/2003) & Win XPConducted in-depth evaluation of Disaster Recovery systems, supporting long-term business continuityWorked closely with 3rd party suppliers and vendors, including contract negotiations, pricing and SLAs.

London, Gb

Responsible for providing 3i with top-level desktop and server management, including all applicationsMaintained MS Exchange 2000 mailboxes, including routing, admin groups and performance monitoringImplemented Citrix Metaframe XP services, including supporting applications & users over Citrix MF XPChampioned VMWare Workstation 4 virtualisation for software testing over portioned VLAN Switches

Jersey City, New Jersey, Us

Responsible for the provision of 2nd and 3rd line technical support, including team leadership activitiesAppointed to effectively troubleshoot Windows XP and 2000 desktop, Citrix & Active Directory issuesSupported migration of 30+ Bank of New York employees from Docklands to Pershing Securities siteDeployed enhanced technical hardware and software, including management of MS Exchange 2000.

Houston, Texas, Us

First position in IT!Installed / reimaged Compaq Equipment ranging from Deskpro Workstations to Compaq Proliant Servers mostly Windows NT4, Token Ring networks and IBM 4702 Mini-Computers across the South East at Lloyds TSB Retail and Private Banking sites.

Bachelor’S Degree, Business Administration And Management, General

Education record