Technology Business Consultant

Working at Sightpath Medical in Bloomington. I will be helping to migrate to standalone company from sister company.

I am the network engineer who has taken on a much larger roll. I am in charge of the IT installation at two brand new facilities. Also, in charge of security, for all locations. A lot of my time is also spent making sure that specific bank applications are going to work in a virtual environment as well. Some of these applications are Jack Henry, Batch Scanning, Wire Transfers, Loan software (multiple vendors). I also handle all of the VOIP phones, network switches and managing of such items. I even build computers to make sure that new applications are going to function.

Lead copilots in flying our customers to healthy landing of Compellent SAN equipment. Training the new product of FS8600 (NAS) solution for new and existing employees.

Small to medium sized business networks, printers, computers, antivirus, and backup technology presented and implemented.

Managed local and remote users as well as servers, phones, alarm systems etc.

∙ Server Support – Helped plan and execute server builds and maintenance∙ Network Support – Assisted Many Network Setups∙ Created custom CRM for Trade Sales∙ Lead on Customer Updating for New Software Rollout∙ Training Managers and Employees on New Technology (exe: Cell Phones, PST Files, Office Communicator, Laptops)∙ Received Several “Moments of Truth” for going above and beyond to help employees.

IT position with a Specialty Manufacturer of Windows and Doors. Budgeting responsibilities, Manage Staff, Project Management, Creates custom ad-hock reports using a combination of SQL, Business Objects, Access, and Excel. Database administration, with Microsoft Great Plains and two different Sybase database systems. Develops new applications in ASP.Net with SQL back ends. Provides phone and voice mail system administration along and administers building access. Maintains integrity of networks - both local, home offices, and remote sites. Responsibilities also include on-call tech support for 115 employees, including both internal and remote users.

IT Support of hardware.

Sold printing services to business of all types.

Managed a Retail store and drove sales processes.

Essential skills included the capability to manage complex customer interactions with efficiency, courtesy, and sophisticated customer relations skills; and to model these skills for subordinates. Required the ability to communicate effectively with people of very different and contrasting backgrounds. Achieved marked increases in sales compared to historical store performance.

Outside sales direct to homeowner of home improvement needs.