Simply put, I believe I'm a hard worker and I can prove it.Trying to find a job through any medium is difficult when companies want people with real world experience. I can prove my ability, just give me a chance.-----------------------------------------------------------------------------------------------QA tester for the American Airlines eFunds Merchandising Department.Worked in an Agile scrum environment, using CA Agile software for tracking, to gather and define requirements for future functionality that translated into Agile User Stories.Web UI testing for American Airlines’ Refunds website.Tested and developed code via peer programming to create new functionality and support existing processes.Sunset Legacy RAPID system with the eFunds Engine.Experience with load testing via SOAP UI on development and staging environments to verify application and server stability.Created and supported automated daily report metrics for monitoring traffic load and potential issues.-----------------------------------------------------------------------------------------------In November 2014 I started as a full-time software developer for Centurylink.Worked on the Resolve platform to provide focus on maximizing productivity and reducing business cycles through automation.Closely collaborated with other teams that were impacted by or required Resolve automations to provide support and develop functionality for business needs.Constant contact with BMC Remedy team to create ticket handling automations via REST services.Experience with acquiring and manipulating SPLUNK data.Created multiple A-Z automation flows covering internal malfunction tickets to customer requests on equipment and services.Provided operational triage support for Resolve development.Worked on a topological based network website that allowed users to get -----------------------------------------------------------------------------------------------Currently:10+ years of Agile experience5+ years working for CenturyLink