Responsible for Coaching Bankers and Tellers to help customers reach their Financial PotentialReached out to the Community Leaders and developed relationships by increasing the branches Community Involvement and being a part of Charitable EventsShow great leadership skills in motivating and developing other team members to help them reach their full potential and maximize their career opportunitiesDevelop and execute strategies to meet monthly sales goals in Consumer/Business Deposit Growth, Consumer/Business Lending, and OperationsResponsible for increasing the Financial Center Revenue from 35% in 2015 to 140% (Present) by increasing the focus on Business Deposit Growth and Consumer/Business Lending

Responsible for driving growth for the Hillsdale Branch from 65% to 135% in a 12 month timespanDeveloped a plan to focus on Loan Growth and Investment Growth to help increase the overall profit for the branchGenerated a strategy around business relationships that brought in additional deposit growth from business owners and their employeesFinished at 130% of individual goal and 107% of Team Sales goal for 2014

Responsible for coaching other Store Managers in the Gaston District to help them implement a successful Business PlanAssisted District Manager in training new Store ManagersAccountable for increasing Profit from 55% to 110%, Checking Opens from 58% to 132%, and Solutions from 62% to 107%Consistently performed in the top 3 stores in the Charlotte Region in Solutions, Profit, and Checking

• Accountable for key financial drivers for balance sheet growth• Successfully collaborated with key partners to achieve sales results• Coached and educated teller team on product knowledge, solution referrals, and outstanding service• Proven leadership and team building skills with an ability to engage with all employees• Mentor to new Personal Bankers• Finished Top Producer through July with 73K in Profit, 1000 in Solutions, 6 Loans at $145K, $2.7Mill FBV2$, 57.4% CP3 Penetration, 23 Investment Referrals with $415,000 in Investment Dollars

• Finished Top 4 in Sales Volume• Fostered a client focused team with WDA Financial Specialists• Consistently overachieved goal of $1.5 Million per month, by closing $2 Million per month• Chosen as a mentor for a team of 12 Mortgage Loan Counselors• Very knowledgeable about the mortgage industry and the constant changes in the marketplace that also shape the financial industry as a whole.

• Personally finished Top 10 in Sales Volume within the company• Successfully managed 10 Sales Reps• Managed sales team to deliver mortgage solutions and outstanding service to client base including outside brokerage partners• Effectively developed a sales strategy that produced consistent sales growth.• Ability to multi-task and manage and increase client base• Lead and directed all activities to achieve goals including: Sales, Human Resources, Performance, Service, and Marketing• Held team accountable for meeting sales goals and commitments

• Consistently in the top 20% of the sales force through knowing the needs of old clients and developing new clients.• Developed and implemented marketing strategies to increase sales with Office Manager and territory counterparts.• Held team building meetings to increase knowledge of products and how to recognize sales opportunities for prospective and current clients.• Top seller of credit and business check cards during the 3rd campaign.• Developed recognition of what a client’s needs and wants are through relationship building.• Team building by referring prospective clients to counterparts for Investments, Insurance, and Mortgages.