James Balcomb Email & Phone Number

Cleveland, OH, US

• Built data platform, in Python, for integration of 3rd-party APIs into Hadoop, MongoDB, and MySQL
• Developed and implemented model for recommendations of entertainment venues and events
• Planned and managed migration of analysis and reporting to R (R Server and R Studio)
• Created reports in Excel, Tableau, and R Shiny, including automation via VBA and R

Washington, District Of Columbia, US

* Lead team in development of data warehouse, data analysis, and business intelligence platforms* Developed regression models (linear, logistic, negative-binomial, hurdle) in R to support Sales and Marketing* Performed data engineering to integrate data sources, using SQL, VBA, Python, and Java* Rebuilt client-facing product performance report for Sales.

Bonn, DE

• Managed reporting for performance tracking as well as executive and operational decision making
• Analyzed, interpreted, and presented 3PL KPIs (Inbound, Outbound, Accuracy, Aging, Units per Hour)
• Extracted data and built reports from Manhattan WMOS, DB2, TerraData, CI, and SalesForce
• Streamlined and automated reporting, using VBA & VBScript (reduced production times by 22+ hours per week)

Greater Chicago Area, IL, US

• Built Dashboards, Scorecards, and Ad-Hoc Reports to support division directors and functional staff
• Performed statistical analysis of SCM metrics (forecast accuracy, fill rate, service level, excess inventory, waste)
• Located, collected, and organized data for presentation of information in Pivot Tables and Charts
• Developed departmental resource guide with SOPs, best practices, key contacts, metrics, and calculations

US

Working in SAP; assessing materials for stock levels (including ABC determination), managing Inventory Valuation metrics, and working with a team of 7 to investigate losses and determine cause for write-off.

Lancaster, PA, US

• Assist in establishing and maintaining procedures to operate plant storeroom
• Process work orders, purchase orders, packing slips, and project sheets in SAP
• Train and direct physical inventory team and ensure data integrity

Independence, Ohio, US

• Managed inventory control and costs o (reduced Inventory Valuation by 7.14%)
• Handled sourcing and procurement of products and services
• Processed purchase orders, packing slips, and invoices
• Supported accounts payable and receivable with data and documentation
• Performed Month End/Year End closing procedures
• Reviewed data and submitted reports to support management

Conducted market research, assisted SMEs with export regulations, produced market/industry analysis reports.Also, engaged in business analysis and development for the Cleveland office, hub of the Great Lakes region. Reviewed processes and procedures, determined best practices and producing a Standard Operating Procedures manual.

Cleveland, Ohio, US

• Documentation of software installation, support and troubleshooting
• Responsible for implementing workstation standards
• Assists staff and management in completing projects and resolving problems
• Supervised and coordinate three person auxiliary support team
• Plan and Implement health industry specific vendor solutions

Tampa, FL, US

• Performed as project lead/business analyst on systems integration operations
• Analyzed system utilization metrics to support process improvement
• Documented software installation, support and troubleshooting process
• Managed and supported an enterprise level infrastructure of servers, workstations, and networking equipment.

• Administered network of hardware and software for enterprise
• Established monitoring and reporting procedures for networks and servers
• Proposed and implemented additional network capacity for improved business continuity
• Designed and implemented low-cost load-balance and redundant server system to reduce SLA losses.

• Provided remote support to over 400 dealerships with varied hardware and software systems
• Provided software support for the Talon2 system including lower level database functions
• Provided support for best practices and standard operating procedures in franchise software package
• Worked closely with R&D, Management, and dealerships to develop and implement more efficient and productive services

Pittsburgh, PA, US

• Managed Abuse Department; directed staff, mitigated impact of malicious activity, terminated customer contracts when appropriate
• Monitored facilities for proper service and problem resolution, escalating as necessary
• Worked with various service providers to resolve technical issues

Cleveland, OH, US

• Supported the operation of enterprise document management (EDM) system
• Designed and programmed interface for EDI system
• Independently mapped and monitor EDI/EDM and LAN/WAN systems

• Supported B2B dedicated service customers
• Worked with upstream service providers to resolve technical issues
• Independently created scripts to auto-troubleshoot technical issues

Bachelor Of Business Administration, International Business, Economics

Associates, Business Management