James Bardin Email & Phone Number

Flowood, Mississippi, United States

Works closely with facility staff to establish system access, analyze issues, processes and data. Acts as a liaison between the facility Staff and the Information Systems Department, providing general consulting, reporting needs and problem resolution. Identifies changes needed in the Information Systems environment to promote independent and full system utilization. Provides operational support to end users in their use of information systems. Provides training and support in the use of information systems on an ad hoc basis. Participates in projects encompassing and supporting the information systems needs of all hospital departments. Responsible for installing and maintaining computer hardware, software and networks.

Jackson, Mississippi, United States

As an IT support analyst, I was brought into the Center for Telehealth to work on myriad systems involving UMMC's telemedicine solutions. This included physical installation and maintenance of the teleconferencing devices (mostly Polycom and Tandberg/Cisco video codecs and cameras), both in semi-permanent wall-mounted areas and on telemedicine carts. I have some very slight experience with the AMX style of A/V controllers and related equipment, specifically the NX controllers; I am also somewhat familiar with assorted A/V equipment such as microphones, speakers, etc.Furthermore, my skills at desktop support were enhanced and expanded during this time. I have very extensive skills in dealing with most routine Microsoft desktop issues, specifically for the Windows OS and the Office suite of desktop publishing products; those few issues that are not routine, I am capable of researching to find solutions for. I have been responsible for helping to install Windows on scores of systems, both in terms of individual use and as part of a managed environment (such as with Active Directory and/or SCCM). As an A+ desktop technician, I am trained in handling the hardware needs of both desktops and laptops.Due to needs of telemedicine, I consider myself mildly familiar with most common network issues (mostly from the client-side standpoint), as well as being very familiar with the use of most web-based teleconferencing systems such as Jabber, Skype, Zoom, and other programs. I am skilled at diagnosing issues with such systems, and determining the best solution to handling problems that arise (such as network latency/throughput, system processing issues, etc.). Having worked in a clinical hospital environment for my career, I have received stringent instruction in HIPPA compliance training, especially patient data security. I have experience with working in a clinical environment, including maintaining a hygienic/sterile work area as needed.

Jackson, Mississippi, United States

In addition to the normal duties of a mainframe operator, as a supervisor I was responsible for directing the operator assigned to me to ensure our workflow was done as quickly and accurately as possible, as well as helping train operators in various duties as needed.

Jackson, Mississippi, United States

As a mainframe operator, I was responsible for maintaining the workflow of our daily data processing by ensuring that mainframe job routines were run to completion (including checking completion codes on many jobs), making sure that the system was neither overloaded with jobs (making the system run slower) nor had too many jobs waiting to be run (to ensure efficient completion), and monitoring the overall mainframe system itself to ensure that it was working within normal parameters. This included the handling of reel tape spools and cartridges needed by jobs for data transfer, including a weekly offsite backup routine for disaster recovery.Additionally, for many years the mainframe operators were responsible for the bulk printing of output from these mainframe jobs, especially daily HIS patient data and weekly payroll reports. As a result, I have extensive experience with handling the loading and unloading of older line printers, handling toner and other minor maintenance tasks, and dealing with minor technical issues (such as the "average" paper jams and other issues that come up with line printing). Most of these skills have applied to the handling of smaller-scale desktop printing devices in the years since.