James Elkins

James Elkins Email and Phone Number

Customer Success Builder | Customer Engagement & Retention | Operational Excellence & Team Building | Revenue & Market Growth @ Salunda
bicester, oxfordshire, united kingdom
James Elkins's Location
Richmond, Texas, United States, United States
James Elkins's Contact Details

James Elkins personal email

n/a
About James Elkins

James Elkins is a Customer Success Builder | Customer Engagement & Retention | Operational Excellence & Team Building | Revenue & Market Growth at Salunda. He possess expertise in management, oil and gas industry, leadership, operations management, microsoft office and 12 more skills.

James Elkins's Current Company Details
Salunda

Salunda

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Customer Success Builder | Customer Engagement & Retention | Operational Excellence & Team Building | Revenue & Market Growth
bicester, oxfordshire, united kingdom
Website:
salunda.com
Employees:
19
James Elkins Work Experience Details
  • Salunda
    Director Of Customer Success
    Salunda Mar 2023 - Present
    Houston, Texas, United States
    Oversee all post-sales and aftermarket efforts for support, field operations, renewals, training, education, and consultation. Customer Engagement & Retention StrategiesProduct Development & Recurring Revenue GenerationCustomer Success Operations & Team BuildingNetworked monitoring solutions for harsh environments.- Crew Hawk® tracks the location of personnel and equipment to provide real-time zone monitoring, reducing the risk of incidents. Crew Hawk can be integrated with OEM control systems to drive automatic anti-collision functionality and interlocks, or alternatively operated as a standalone monitoring system with audible and visual alarms.- Latch Hawk® is a fingerboard latch monitoring solution. It protects your crew and assets from dropped pipe and ghost pipe incidents. The system provides a direct measurement that confirms fingerboard latch status in real-time.
  • Emerson Automation Solutions
    Strategic Account Executive | Industrial Software
    Emerson Automation Solutions Jul 2021 - Mar 2023
    Houston, Texas, United States
    Connect and collaborate with business leaders to offer solutions-based technology and services for Emerson’s Zedi SaaS SCADA Solutions to optimize operations through remote monitoring, data analytics, and expert consultation. Sales Strategies & Customer RetentionLead Generation & Prospecting ExcellenceFocused on Upstream O&G, Midstream O&G, Natural Gas Distribution, Water/Wastewater, and ESG initiatives in all sectors.
  • Ipt Global, Llc
    Business Development Manager
    Ipt Global, Llc Aug 2018 - Jun 2021
    Houston, Texas Area
    Led a team of Account Representatives for all sales and customer service efforts within the company. Additionally, I helped to develop and execute strategic initiatives aimed at growing key domestic and international markets.Business Development Strategies & Revenue GrowthTeam & Operations ImprovementSales Training
  • Ipt Global, Llc
    Technical Account Representative
    Ipt Global, Llc Dec 2016 - Aug 2018
    Houston, Tx
    Served as an Account Representative for major operators and drilling contractors in the oil and gas industry. Identified new business opportunities and technology initiatives and managed their development and implementation on multiple shelf and deepwater offshore installations around the world. Created new process improvements and performance strategies to drive operational efficiency while providing new levels of safety and assurance to the industry.Routinely offered effective consultation for streamlining several complex workflows and regulatory requirements for deepwater drilling and completions testing. Regularly worked directly with operators and drilling contractors to analyze and interpret large-scale testing data. Levered big data insights to exceed efficiency goals and deliver unprecedented operational cost savings.
  • Ipt Global, Llc
    Field Service Quality Advisor
    Ipt Global, Llc Jan 2013 - Dec 2016
    Broussard, La
    Used a suite of comprehensive software solutions (SurePlan, SureTec, and SureView) to design, capture and archive digital pressure tests on offshore and onshore installations in the upstream oil and gas industry. Equipment tested included blowout preventers (BOPs) and various other well control equipment in support of offshore drilling, completions, and intervention operations. Created BOP, manifold, and wellbore schematics. Built and streamlined test procedures to maximize safety and efficiency. Worked in an advisory role with operators and drilling contractors to satisfy federal regulations. Installed and operated testing equipment to include servers, ethernet & fiber-optic cable, data acquisition units, pressure transducers, and fittings. Served as a mentor to newly hired field personnel conducting training and performance evaluations while offshore.While onshore, worked in a state of the art Real Time Operations Center offering technical support and troubleshooting services while remotely monitoring digital pressure testing operations around the world.
  • Air National Guard
    (E-5) Staff Sergeant - Fuels Distribution
    Air National Guard Jun 2007 - Jun 2013
    Jackson, Mississippi Area
    Maintained and operated fuels and cryogenic facilities and equipment. Received, stored, and issued petroleum, cryogenics, and alternative fuel products. Performed quality analysis on petroleum and cryogenics products. Performed preventative and operator maintenance on fuel dispensing vehicles and handling equipment, fuel dispensing systems, and conducted operator inspection and maintenance on facilities. Prepared receipt, inventory, and issue documents to support fuel and cryogenic product accountability. Operated specialized fuels vehicles and support equipment.Supported global operations from various bases around the world. Received the Air Force Achievement Medal while deployed in support of Operation Enduring Freedom.

James Elkins Skills

Management Oil And Gas Industry Leadership Operations Management Microsoft Office Customer Service Training Project Management Oilfield Energy Industry Onshore Gas Energy Petroleum Microsoft Excel Microsoft Word Microsoft Powerpoint

James Elkins Education Details

Frequently Asked Questions about James Elkins

What company does James Elkins work for?

James Elkins works for Salunda

What is James Elkins's role at the current company?

James Elkins's current role is Customer Success Builder | Customer Engagement & Retention | Operational Excellence & Team Building | Revenue & Market Growth.

What is James Elkins's email address?

James Elkins's email address is ja****@****son.com

What schools did James Elkins attend?

James Elkins attended Delta State University, Pilot Institute.

What skills is James Elkins known for?

James Elkins has skills like Management, Oil And Gas Industry, Leadership, Operations Management, Microsoft Office, Customer Service, Training, Project Management, Oilfield, Energy Industry, Onshore, Gas.

Who are James Elkins's colleagues?

James Elkins's colleagues are Em Nguyen, Luciano Evaristo, Iain Stanley, Chris Wilkinson, Harry Burge, Dale Coyne, Anthony Williams.

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