• Provided planning on marketing materials used to promote new business such as; mail outs, cold calling, registering with other company’s vendor registration portals, registering with web search engines such as; Google, Yahoo, and Bing, constant updating to our company’s website, and networking with other companies• Offered valuable insight on environmental health and safety management • Provided cost effective measures to clients regarding hazardous materials handling, storing, transportation, and disposal• Implemented quoting and pricing procedures • Managed all collection efforts and in-house audits• Trained new hires in radiation safety awareness, U.S.D.O.T. shipping regulations, customer service, building relationships with other vendors/contractors, in-house computer programs used for shipping, purchase order processing, bill payments, regulatory compliance, invoicing clients, and quoting• Complete in-house inventory audits/reports which were reported monthly to State of Illinois regulatory agency Illinois Emergency Management Agency (IEMA)• Was crucial in the planning process of the decommissioning project at our facility• Followed and enforced IEMA, NRC, and USDOT standards by assuring all employees follow regulations set forth by any regulatory agency• Developed and maintained strong client/vendor relationships by providing excellent customer service• Managed all inbound and outbound shipments including; scheduling with the client or vendor and my employees, paperwork preparation, planning runs, determining cost, and invoicing• Monitored company expenses to assure that target profit margins were met

Hazardous Waste and Radioactive Waste Specialist.

• Consistently met and exceeded company sales expectations becoming top salesperson since hire date• Provided superior customer service while offering excellent communication skills• Proven top collector of monies owed on my sales• Was pivotal on the implementation of new sales techniques used when cold calling private residences• Was instrumental in the developing of sales/growth into areas where The Pantagraph did not have a strong presence • Offered training on sales techniques to co-workers to achieve target room sales goals• Was a team player

• Consistently achieved top sales rankings of my entire department. Regularly exceeded targeted top sales goals, and mentioned in company newsletter as top salesperson• Offered excellent customer service and communication• Assisted other co-workers in utilizing my sales techniques• Detail oriented in my communication/organization with my customers, as well as, other co-workers • Identified and helped management implement new sales techniques to help grow circulation

• Organized stock room/receiving dock area nightly; stocking shelves, keeping areas tidy• Off loaded inbound trucks • Set up television and stereo display units in electronics area• Assisted customers in merchandise pickup area• Assisted with store remodeling project in summer 1996• Helped guide customers to proper areas of store to find products they were looking for• Assist with snow and ice removal in winter months to keep sidewalk areas safe for pedestrians