James Fleming Email & Phone Number

Phoenix, Az, Us

Hanover, Maryland, Us

FastTrack Planning, Performance and Voice of the Customer TeamStrategic Advisor: Developed and operationalized workforce capacity, business performance, and financial stewardship capabilities. Managed FY25 Scorecard/OKRs, KPIs, and delivered comprehensive monthly reports up to the Executive Vice President.Operational Excellence: Led the development and implementation of prioritized customer lists and key KPIs, optimizing business operations, customer service, and employee efficiency, ensuring continuous improvement and growth.

Strategic Planning and Leadership: Led strategy development and technical program management for a $17.5M initiative, delivering software solutions for next-generation combustion and net-zero emission truck engines. Developed and coached a technical program management team that grew from 2 to 9 managers.Stakeholder Engagement and Operational Excellence: Led workshops for PACCAR's Operations, SAP, and engineering teams, secured program funding, and implemented comprehensive process flows, ensuring successful project execution and alignment with organizational objectives.

Redmond, Washington, Us

Led the implementation of Customer Experience, Voice of the Customer, and Organizational Strategic Change Management processes, driving enterprise-wide operational change. Directed teams to create and deliver solutions for Microsoft Sales, Marketing, Operations, Worldwide Compensation, Services, and Human Resources.Implemented strategic change management processes, driving adoption of AI-driven tools and surpassing customer satisfaction targets. Led teams to deliver solutions for Sales, Marketing, Operations, and more.Spearheaded FY20-23 Workforce Planning initiatives, enabling accurate quota delivery for 30,000+ sellers, and simplified digital sales processes by retiring outdated tools and creating a centralized digital hub.Championed organizational transformation through data-driven strategies and innovative solutions, enhancing operational efficiency, customer experience, and aligning business objectives with technology advancements.

Redmond, Washington, Us

Issaquah, Wa, Us

Conceptualized and implemented a global cloud migration process, facilitating Skype's integration into Microsoft Azure, including ServiceNow integration. Orchestrated cross-functional teams in service architecture, cloud capacity planning, and DevOps, driving seamless and efficient transitions.Directed Microsoft's M&A Integration Ops team for the divestiture of the Atlas platform to Meta, ensuring smooth integration and operational efficiency across finance, legal/tax, compliance, privacy, and security functions.

Irvine, California, Us

Led the delivery of compelling strategies for compliant technical proposals, leveraging system engineering-based processes. Trained in SM&A's business development lifecycle, capture, and proposal methodologies, and successfully secured over $3.5 billion in contract awards.

Goleta, Ca, Us

Led Independent Cost Analysis for Tecolote supporting Department of Defense communication, satellite development & launch, and space operations.

Houston, Texas, Us

Houston, Texas, Us

Randolph Afb, Tx, Us

Orchestrated end-to-end acquisition processes as a Captain in the US Air Force, overseeing integration of engineering, program control, contract negotiations testing, deployment, configuration management, production, manufacturing, quality assurance, and logistics support

Bs, Management

Master Of Business Administration - Mba

Business Professional Accreditation, Amazon Web Services