James Bickley, Csm, Sa Email & Phone Number

Mclean, Va, Us

* Managed daily stand-ups and other project check-in meetings* Worked on multiple projects in support of NGS roadmap, managing scope, resources, budget ($1 million), and risks.* Managed projects with 1-8 month go-live timeframes, with ongoing maintenance and support phases* Updated Jira boards, created user stories, and ran backlog grooming sessionsSELECT PROJECT HIGHLIGHTS:* Managed creation of the nationalgeographic.org web site after the organization split into for-profit and non-profit entities.* Created and managed new Jira workflows to better align with existing client workflows, and modified workflows to better align with best practices.* Worked with local, remote, and offshore teams across multiple groups for different projects across National Geographic Society

Mclean, Va, Us

*Served as Digital Media Project Manager, managing web projects designed to build brand, increase engagement, and drive benefits to associations, non-profits, and for-profit companies including Fortune 500 industry leaders*Drove site development with responsive design techniques and mobile themes, artfully adapting content and message to the myriad available browsing devices for optimal viewing and messaging effect*Built and maintained strong client relationships through clear, ongoing and honest communication*Identified and optimized client-specific social media strategies for increased site visits and time on site*Managed internal and external developers and designers over multiple sites across the countrySELECT PROJECT HIGHLIGHTS:*Contributed to PetSmart project to infuse Mag+ technology with a custom note-taking/note-sharing capability that is now under Mag+ consideration for licensing to be sold as an add-on to the popular magazine publishing product*Led project of nine experts across three cities working to launch Marriott’s cutting edge “Meetings Imagined” website concept, successfully beating a tight deadline to launch preview for key project stakeholders complete with on-site user demos and complex functionality to take Marriott’s conference offerings to the next level*Pioneered TMG’s entry into responsive-design websites by successfully managing its first two RWD projects*Led project to deliver a more sophisticated yet cost efficient solution to support a Las Vegas annual jewelry design competition, successfully identifying and partnering with a vendor to build the functionality, and creating a custom FileMaker Pro database to process the many reports and emails involved in the contest voting

*Managed client-centered projects with scope ranging from simple updates to mission-critical replacement software, and through teams of developers and designers using both agile and waterfall methodology*Maintained ongoing client communication and provided regular email, telephone, and in-person status updates*Developed task orders, project plans, wireframes, and information architecture documents*Created training materials and documentation for projects, ran training sessions for end-users, and performed product demonstrations for senior-level client staff*Managed bug/issue-tracking software during user-testing phases of developmentSELECT PROJECT HIGHLIGHTS:*Collaborated with website developer on data-gathering/report-generating project which involved developing simplified method for report creation, prioritization, and final project completion on time and to specification

Germantown, Md, Us

Project Manager (In-house)* Served as direct client contact, gathering data and preparing for analysis prior to launching national mail campaigns* Scheduled time and resources among multiple projects, ensuring tight deadlines and client expectations were met* Created and maintained master schedules* Worked with senior management to ensure project deliverables met and exceeded client expectations* Project Methodologies: Waterfall, AgileLead Database Developer (In-house)* Created company-wide standardized practices and automated processes for increased results with same resources* Analyzed and reported on customer response trends to assist in decisions regarding resource allocation* Partnered with external vendors to streamline data transfers for decreased processing time on client side* Created test plans and QA documents to ensure accurate results* Worked on up to 4 projects simultaneously, as neededSELECT PROJECT HIGHLIGHTS:* Learned and applied geographic information system to specific client request, successfully mapping data to locations to allow for optimal sales planning and focus based on demographic results* Developed process that cut time needed to run large data sets from hours to in some cases less than 10 minutesTechnology used: MS Project, MS Visio, MS SQL Server, MS MapPoint (GIS), Visual Basic

Fairfax, Virginia, Us

Project Manager (In-house)* Created and maintained project plans, wireframes, technical specifications, information architecture documents, and other project documentation* Managed projects with 1-3 month go-live timeframes, and multi-year maintenance and support phases* Responsible for full project development lifecycle, from kick-off to deployment.* Created and maintained several “Continuous Learning” course registrar web-based systems for the Department of Defense, using classic ASP and ASP.NET and MS SQL. Worked with the client to define and document complex business logic based on branches of service, registration windows, and location of classes and registrants.* Project Methodologies: Waterfall, IterativeSenior Programmer (In-house)* Worked on up to 4 projects simultaneously, as needed* Worked with ASP & SQL Server to develop complex websites for Department of Defense* Created stored procedures and user-defined functions in SQL Server to speed website performance* Used Visual Basic to create components allowing websites to easily call stored procedures for expedited data access * Worked on the help desk several times a month to understand end-user issues with the productsTechnology used: MS Project, MS Visio, ASP, MS SQL Server, MS InterDev/Visual Studio

Menlo Park, Ca, Us

Project Manager (In-house)* Hired to be database developer in CA, quickly rose to lead programmer for database systems, and ultimately selected to open Philadelphia-area office in late 1999, which included locating space, establishing computer network, servers and workstations, securing phone system and furniture, and hiring staff* Managed up to 8 projects simultaneously, as needed* Managed projects with 1-7 month go-live timeframes, and multi-year maintenance and support phases* Managed and programmed successful e-commerce and other types of business-based websites for clients* Served as manager and developer of comprehensive business process automation project for satisfied client * Developed and sold to owners a revenue-generating idea for a web-hosting service to increase lower-volume client business, resulting in satisfied clients who benefitted from a one-stop support and billing shop* Project Methodologies: Waterfall, IterativeProgrammer (In-house and on-site)* Performed comprehensive, multi-hat roll from project inception to requirements to technical specifications and pricing, and formalized and implemented corporate web-hosting policy for clients* Created and maintained master schedule, work breakdowns, project plans, wireframes, communication plan, risk register, information architecture documents, and other project documentation* Stepped into sales role, meeting with clients, gathering requirements, writing proposals, and presenting sales pitches.* Managed five programmers and designers working on multiple projects of varying sizes. Projects spanned languages, from desktop software using Visual Basic, web software using ASP/SQL, and custom FoxPro and MS Access desktop databases.SELECT PROJECT HIGHLIGHTS:* Used ASP & SQL Server to develop intranet site, including document management, storage and security for more than 20 gigabytes of scanned documents, for large construction company

* Served as lead programmer using what language on database projects for NASA, overseeing full project lifecyclesSELECT PROJECT HIGHLIGHTS:* Developed Litigation Tracking System (LTS) for NASA and presented with Q&A to NASA lawyers at their conference* Reason for leaving: Voluntary, moved to California* Project Methodologies: IterativeTechnology used: MS Access, MS FoxPro, FileMaker Pro, MS Project