James Bowles Email and Phone Number

Provided comprehensive project oversight, conducting architectural reviews, and performing thorough quality assurance evaluations for MDM solutions.Successfully built and deployed cloud-based MDM solutions, receiving high praises from both IT management and the entire organization for the improved efficiency and functionality.Demonstrated exceptional skills in managing updates and software deployments across a vast network of over 3,000 endpoints, seamlessly integrating new solutions and effectively enrolling devices into MDM systems without perceived downtime from the business.Collaborated closely with Engineers and Architects, actively troubleshooting and diagnosing complex issues, including VPN tunnels, application gateways, as well as internal and external routing challenges.Played a key role in developing and maintaining documentation, including system diagrams, configurations, and standard operating procedures, ensuring effective knowledge sharing and smooth transition during staff changes.Leveraged PowerShell scripting to automate critical processes, significantly improving operational efficiency and process standardization, while reducing the risks of system failures.

Led a comprehensive overhaul of the machine building process by developing and maintaining efficient Batch scripts for automation. This initiative significantly improved productivity, reduced deployment time, and ensured consistency across systems.Developed a Python script to monitor the N-Central database for entries associated with multiple machines, implementing proactive strategies to prevent future collisions and minimize potential disruptions.Proactively addressed hardware issues, mitigating the impact of global supply chain shortages.Led a comprehensive overhaul of the machine building process by developing and maintaining efficient Batch scripts for automation.Acted as a mentor and resource for Level 1 associates, delivering coaching and consultation to support their growth and enhance their technical capabilities.Maintained a meticulous record of support activities, documenting troubleshooting steps, resolutions, and best practices to establish a comprehensive knowledge base for future reference.

Primarily handling insurance and billing inquiries related to property &casualty insurance. I always got satisfaction from being able to helppeople, but my favorite part of the job was figuring out and givingassistance with complex situations.

While treating approximately 240,000 square feet daily, I specialized inthe diagnosis and treatment of various conditions, I also developedstrategies to streamline operations, resulting in a 12% increase inpersonal productivity, and a 32% increase in customer satisfactionsurveys.

Interview clients to determine their specific needsProvide clients with information of financing options and assist them in obtaining them.Explain the features, advantages and benefits of properties and advocate appropriate amount of points to accommodate prospective owners.Provide clients with information of financing options and assist them in obtaining them.

Interview clients to determine their specific needsProvide clients with information of financing options and assist them in obtaining them.Explain the features, advantages and benefits of properties and advocate appropriate amount of points to accommodate prospective owners.Provide clients with information of financing options and assist them in obtaining them.

Responsible for maintaining client accounts, scheduling appointments, prescription refill requests, and client check in/cash out.Work patiently with distressed, frustrated or disgruntled clients.Schedule appointments and schedule procedures.Managing record requests between other hospitals and specialty practices.Using computer systems, word processing, email, web search and other skills needed to effectively use the Cornerstone practice management software.

Responsible for matching, and applying paint to various surfaces, completing touchups, and coordinating with co workers on commercial painting projects.

Order filing and processing.Web development.Administration over websites, email domains, and CRM software.Setup, maintenance, and deployment of all company provided computing resources.

Preparing work areas for unloading/loading of equipmentSetting up and rigging lighting and audio equipment for productionsStage preparation and equipment testing

Preparing shipments of incoming and outgoing merchandiseMaintaining work areas and stock roomEnsuring proper stocking and floor plans of store