James Breunig Email & Phone Number

Columbus, OH, US

Sterling, Virginia, US

- Lead for ITSM and Agile Practice Groups for Contegix.- Certified to teach Scaled Agile classes.- Successfully implemented Atlassian Products for large enterprise customers.- Train and demo new features and functionality for customers.- Gather requirements and develop solutions using Atlassian AddOns, 3rd Party integraions, Automation, Scripts, and APIs..

Washington, District Of Columbia, US

- Advise clients on software development life cycle (SLDC) and help desk processes (ITSM).- Achieved Certified (SPC) SAFe Program Consultant 4.- Facilitate Agile Transformations for customers looking to scale up their software development processes.- Migrate clients from other 3rd party software to a Jira instance.- Achieved Atlassian Pro Skills Badge for.

Washington, District Of Columbia, US

- Implemented JIRA Service Desk, Jira Software, and Confluence Applications for clients.- Created and administered JIRA and Confluence Configurations.- Configured customer portals for Jira Service desks using associated schemes, workflows, and custom fields.- Certified Jira Service Desk Administrator and Certified Jira Project Administrator.- Created a.

Basking Ridge, New Jersey, US

- Scum Master for End User Group Personal Computing Process & Shared Services.- Servant Leader for a 13 person build/run team at client, Nationwide Insurance – department, Financial IT.- Used Agile practices such as Kanban to manage priority, story points, and help remove blockers.- Worked with Project Managers, Business Application Owners, and other Scrum.

Dublin, Ohio, US

- Developed and delivered ServiceNow training for a large government client.- Configure, develop, and administer ServiceNow instances for internal and external clients.- Implemented ITIL standards and processes such as SLAs, priorities, categorization for incidents.- Configured Service Catalog items using workflows and approvals.- Develop requirements and.

Fairborn, OH, US

- Successfully implemented several JIRA projects, JIRA Service Desk, and Confluence instances for a growing software company client.- Managed client engagements to work with teams and ensure timely project milestones were achieved.- Installed, configured, and administered Atlassian software including JIRA, Confluence, and Bitbucket.- Created new JIRA.

London, GB

Citi Hedge Fund Services was acquired by SS&C.

New York, New York, US

- Received ten separate Star Player Awards for outstanding team leadership. - Assisted with the expansion of several existing client account relationships to foster organic growth.- Instrumental in the implementation of several new client account relationships; most recently for the largest revenue at the Columbus site. - Successfully headed and managed.

New York, New York, US

- Managed several fund conversions to new accounting, allocation, and transfer agency platforms.- Worked with internal and external software developers to test and implement new enhancements for our allocation software.- Wrote Business Requirements Documents (BRD) for the project management team for specifications needed.- Created user Stories, requested.

New York, New York, US

- Booked accounting entries into our enterprise accounting software (Eagle Investment Systems). - Reconciled trade activity using Microsoft Excel databases.- Created Access Databases to query journal entry information.

- Sold high end patio furniture, spas, pools, and other recreational products.- Sold $166,000 in 2009, most for part time salesperson.

Leeds, Alabama, US

- Sold wedding and engagement diamond rings, bracelets, necklaces, and other jewelry.- Hit goals for Repair Dollars, Warranties and Sales.

Chicago, IL, US

- Nearly 7 years of retail sales experience selling big ticket lawn & garden equipment such as tractors, mowers, and portable power equipment; fitness and recreation equipment such as treadmills and weight systems.- Promoted the benefits of extended warranties, credit cards, and accessories by cross selling; surpassed sales goals for the department yearly.

US

- Created financial presentations for clients and recommended solutions.- Implemented successful programs with the local community which led to increases in branch sales and gave back to neighborhood causes.- Generated over $200,000 in fixed annuity volume, more than any agent at Thurber Village branch previously.- Earned the Fast Track Award for.

US

- Created a new database to track and report fluctuations in same store sales, implemented by upper management for presentations.- Provided administrative and clerical support to the marketing team.- Assisted with planning and executing promotions including and offsite with mascots.

New Berlin, WI, US

- One of 15 individuals selected nationally for the College Relationship Program; responsible for the largest target demographic selected; this was the beginning of Axe Ambassador college relationship program, a program still going strong today.- Interacted with third party vendors and managed the on-site team.- Conducted marketing research for Axe.

Bachelor Of Arts (B.A.), Economics

Transferred To The Ohio State University., Engineering, Business

Diploma, College Preparatory