James Brown Email & Phone Number

After battles with my mental health, and the very limited training and feedback received, I decided to move back into the UFC as it was where I felt most comfortable and was the right direction for my career path. I continued doing 5 nights a week, 9 hour shifts, that I had picked up from becoming a shift leader. Although I had been in the UFC before, I had to reinforce the knowledge I gained in order to keep the high standard of work I had kept before, making sure I was keeping up with the intense shifts at night. I was retrained in our dispatching section, as I hadn't been part of that area since leaving. This is where I discovered the operations carried out by day shift, and how each job affects the whole outcome, from us decanting delivery cages and working stock, to the orders being picked and leading to our dispatch to get ready for customers. I formed a valuable partnership with another member of staff and was entrusted to carry out very physical work in a chilled environment in order to get vans dispatched in time. I continued working stock as this was my strongest area of work, mainly working produce including back stock and late night deliveries, and keeping this work to a very high standard. Over time, I learned more and more areas about my work, solidifying my knowledge about the company as a whole, day shift and night shift, and gathering a better understanding of how each individual's role comes together to operate and carry out our tasks of getting customers their orders. Although I am currently still a warehouse operative, I have gained the knowledge necessary to know key information, such as how much staff is needed per night, or how to coordinate staff with the different jobs in our department. I have made many connections with workmates and other colleagues, listening to problems and being a support system for those who potentially do not feel comfortable speaking to upper management.

Due to my expertise in my work and consistently carrying out work to a high standard, I expressed my interest in moving up higher within the company, and received a phone call and interview to be a shift leader on the shop floor on nights. I was given very little training before taking on full responsibility for the night shift, where my job consisted of coordinating staff to fill their select aisles, taking in deliveries from our warehouse, and supporting our team with any problems or issues they had. Although I was told my job wasn't to consist of filling aisles myself, I was inclined to do so as I wanted to ensure success for our shift to restock our shelves and have all items in place for our customers coming in the morning, as well as certain items needing to be picked by our UFC team (such as frozen). Even with lack of training, I was able to deal with high pressure situations, have a friendly working relationship with our staff (which continues to this day), and carry out a high level of work myself when it came to stepping in and helping out wherever possible.

Rutherglen, Scotland, United Kingdom

After my time at college, I decided to join Tesco as it was convenient due to being close to where I live, and also many other factors such as COVID-19 still being affecting the world and my father having been a manager for Tesco previously. The Urban Fulfilment Centre (UFC) was a brand new department for Tesco, separating the dot-com to its own warehouse and space. I worked part time hours, however learned many skills and developed my confidence as a worker, showing capable physical and mental skills, as well as a keen sense of development within the company. My role on back shift varied day to day, ranging from picking orders, to dispatching orders to working with aged stock and backstock for subdepartments like fresh, produce or fresh located within the warehouse. I had a keen sense to be accurate with my work, making sure the aged stock was worked accurately as this could affect the quality of product the customer would receive if not carried out correctly. I also had the job to fill an aisle located in the warehouse, that required mental skills to make sure enough stock was placed out for the picking run in the morning. All of the jobs located within the warehouse usually required working with the Dematic system, and therefore a keen knowledge of technology was also needed in order to be efficient with work. When it came to the backstock being worked, it had to be scanned into the system from one location to another, and could very easily lead to discrepancies. This is why a high standard was needed when working, as incorrect values or stock would mean customer orders failing to be fulfilled.

Glasgow, Scotland, United Kingdom

After completing high school, and due to my prior experience at the college, I furthered my studies and took on the HND course for Mechanical Engineering. As this was during the COVID-19 pandemic, It was situated online, where it was more difficult to maintain direct communication with the lecturers. This meant that I was given a responsibility to ask for assistance and to be able to manage my workload independently. In the first year of the course, I was given the role as Class Rep, which was decided by a class vote. In my role as Class Rep, I was given the responsibility to communicate the worries of the class to the lecturers and curricular heads if needed. Whenever there was work due, I would communicate that to my class, and offer assistance if need be. In April 2022, we were able to be in the building full time, which allowed for an easier commination with the lecturers. Because of this new environment, I had to adapt to the changes of home learning, and begin working as a team with my peers, as this would ensure the best possible outcome for every individual. Throughout the 2nd Year of the course, we were given a timeframe to compile a report for our own handpicked project that solved an issue with a mechanical solution, and at the end of the course, was required to give a presentation about this project. Our lecturer commented about my presentation being one of a high standard, being able to explain intricate and complex details about something I am passionate towards.

Scotland, United Kingdom

During my college studies, I had applied for a part time job within a food packaging warehouse. This was to continue my previous career option where I worked in the Diageo storeroom. Since I previously had this experience, it was only natural to then follow up with what would be a further development of being in a storeroom/warehouse. This job involved me being in cold conditions, with heavy lifting of food quantities, as well as accurately measuring the weight of the food being packaged in order for the customers to receive the correct amount of food they had ordered. These tasks involved working as a team, as well as communicating to other employees or the shift manager about the work that was being done. I followed the instructions that were given to me and I was able to carry out each task to a high level of quality. I also had to develop my ability to adapt, as different food meant different ways of packaging and weighing, and there were also a few occasions where I was situated into the on-site kitchen to help take food as it was being made into a container that would then be used to help package that food. As well as working in these cold conditions with the food, I was also situated within a warehouse where I used teamwork and communication skills to build the boxes that the food would then be packaged into.

Glasgow, Scotland, United Kingdom

I did a two-year foundation apprenticeship for mechanical engineering at City of Glasgow College. This involved being hands-on with the machines and learning about the science behind the materials and processes involved within the engineering sector. Throughout the whole foundation apprenticeship, there was a need for teamwork, high levels of concentration and independent thinking. I worked towards and obtained PEO units, which are needed for any type of engineering apprenticeship.

Shieldhall, Glasgow

I was a part of the Career Ready program, which gave me a 4-week work placement at Diageo during the summer. I was placed in the engineering stores at Diageo, and during the placement, I had to learn about what a workplace environment is like and I was given tasks to do, such as process deliveries, that involved IT skills or problem-solving skills. These tasks were some things that an apprentice would potentially do at the workplace, and I was able to complete these tasks with ease. This was because I was interested in what I was doing and I used my spare time to put effort into looking over what I had done to get a better understanding of the company I was working for and a better understanding of the engineering job sector. As well as processing the incoming deliveries, I also had a brief insight to the money handling section of the business where parts and items of importance where ordered. As this was my first ever work experience, I was fully motivated and inspired by the employees around me, and with a mentor that also worked with Diageo, I was able to develop myself and mature as a person within this workplace. This is what then set me towards going down this career path, and having the want to develop myself in any way possible.

4 Higher Qualifications

Grades: Design and Manufacture - B English - B Maths - C Chemistry – D

7 National 5 Qualifications

Grades - Chemistry – B Computing – B Design and Manufacture - C Maths – C English – C Physics – C Graphic Communication - D

Higher National Diploma, Mechanical Engineering