James Bryson Email and Phone Number
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Motivated and results driven professional with over 23 years of progressive experience in SDLC process with a focus on Business Analysis and Project Management arenas seeking a challenging role with expansive growth opportunities. Successful involvement with many highly visible procurements to supply software development and modernization for projects using Agile, Waterfall, and RAD methodologies within the private and public sectors (Federal, State, and Local). Excellent speaking, communication, writing, and knowledge abilities with the following proven skills that can be transferred to other potential positions:* Business Process Improvement * Customer Facing Web Application Design* Joint Application Development/Design (JAD) sessions * Training Development and Delivery for classroom and web-based learning* Interactive Voice Response (IVR) System Design.* Joint Project Planning (JPP) workshops* Requirements Analysis & Documentation * Test Plan/Case development and execution* Project Scoping, Forecasting, and Execution reporting for Leadership and Customers * Business AnalysisSOFTWARE SKILLSETSCRM tools – Salesforce and Sugar CRMMicrosoft tools – Microsoft Office Suite, Microsoft Project, Microsoft VisioProject Lifecycle Management tools – Atlassian Suite of Products (JIRA and Confluence), AWS Cloud Services, Azure DevOps, PVCS Tracker and Version ManagerQA Tools – Bugzilla, Gemini, and Spiratest Reporting tools – Business Objects, Crystal Reports, Google Analytics, Tableau, Microsoft Access, PL/SQL Query toolsTraining and Documentation tools – Robo-Help and SharePointWeb/Training Conferencing tools – GoToMeeting, Microsoft Teams, Slack, WebEx, Zoom, and Google Meet.
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Customer Service And Implementation Project ManagerZinnia Nov 2023 - PresentGreenwich, Ct, UsWorking with clients in the Annuities based portion for one of the largest Order Entry platform's available in the United States. Responsibilities include management of current implementation for each client and the development of new application functionality exclusively for each client or also platform wide updates to the Software.
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Business Systems Analyst IvSalesforce May 2022 - Jan 2023San Francisco, California, Us• Drove Salesforce M&A Application Rationalization process:o Defining requirements and clarifying use cases,o Identifying and engaging with stakeholders across the organizationo Guiding technical delivery roadmaps.• Aligned multiple teams in support of Application tech debt removal, saving the company $1.8 million dollars from exhausted Tech-Debt. -
Sr. Business AnalystBuild Technology Group Oct 2021 - Jan 2022Roswell, Georgia, Us• Create new Business Analysis offering for an IT Consulting Services company working primarily in the Supply Chain industry. • Drove business and system requirements during GAP workshops for multiple customers. Outputs included Business Process flows, Business Use-Cases for the assignment of estimated work effort to complete development. -
Information Technology Project Manager/Senior Business AnalystKapsch Trafficcom North America Jun 2018 - May 2020Duluth, Georgia, Us• Managed a research and development environment to migrate legacy systems and interfaces for a modernized ultramodern Mobile Application development, Customer Account Facing Website, and a modernized cloud-based Interactive Voice Response (IVR) system. • Drove the weekly and monthly reporting for all project related resources, development, and testing to the Customer team. • Used the Atlassian suite for tracking and updating project plans and monthly invoicing to project team. • Drove and delivered the development, delivery, review, and approval of over 90 + project related document deliverables. • Created concise dashboard views for progress reporting to management and the client. Facilitated and participated in the Joint Application Design/Development (JAD) and Joint Project Planning (JPP) sessions to continue the progression of Requirement definition, API development and reviews, and the overall next steps. • Drove and managed the delivery and capture of Action Items for over 30 project related Requirement/ Use-Case validation workshops and meetings. • Participated in and managed the development of test cases and acceptance criteria according to the customers’ requirements for the application testing for the Mobile App, Customer-facing Website, Interactive Voice Response (IVR) using the Twilio toolset, and Back Office System (BOS) related project tasks. -
Manager, Business System Analyst, Business Development, And ProjectsTransmetric America Inc Aug 2014 - Sep 2017Austin, Texas, Us• Executed best practices for continuing Application Development for a cloud-based system used to collect, process with critical statistical factors, and submit to the Federal Highway Administration (FHWA) to meet the required State-wide Annual Traffic Count program for six state Department of Transportation offices and one Federal customer. • Drove the integration of the AWS environment for those clients who were hosted in the Cloud. • Designed and facilitated monthly User-group webinars for updates on current policy revisions or additional requirements and/or tasks needed for the overall sustainment of the project. • Managed and drove the content and version management of all project documentation, project plans, and user documentation within MS SharePoint. Managed and took part in Joint Application Design/Development (JAD) and Joint Project Planning (JPP) sessions to continue the progression of Requirement definition and delivery schedule. • Prepared company proposal responses to Request for Proposals (RFP), Request for Qualifications (RFQ), and Request for Information (RFI) solicitations. Expanded each project’s scope of services by over $1 million dollars for new or expanded business opportunities. -
Project Manager/Senior Business Analyst Consultant To Gdot – Office Of Transportation DataGeorgia Department Of Transportation Oct 2009 - Jul 2014Atlanta, Ga, Us• Provided Analysis and Management for multiple developmental efforts across multiple business units within the Office of Transportation Data using internal and third-party vendors for systems hosted internally and in the Cloud. Successfully re-engineered all internal methodologies for managing and procuring new and existing contracts for the Business Units through business process improvement suggestions approved by Senior Leadership. Tracked and managed project documentation to include Functional Requirements Documents (FRD’s), Requirement Traceability Matrix (RTM), Risk and Issue Management plans, Mitigation plans, Communication plans, Test Plans, Continuing Task Orders, Resource allocation and Long-Term planning for multiple projects. • Spear-headed multiple business units to effectively document and develop metadata requirements and strategically modernized business process requirements for new Systems/Sub-Systems to be implemented within the Department. Strategically created new RFP, RFI, and RFQ’s to publish through the State Procurement Office for new opportunities using guidelines proven within the GDOT procurement office. • Created and implemented an internal cross-training platform for five internal business unit’s that was adopted and implemented by the State DOT Training division. -
Senior Business Analyst/Qa Test Engineer ConsultantDigital Blue Jul 2008 - Sep 2008Marietta, Georgia, UsCreated, modified, and maintained black box test procedures and plans for Windows based software and firmware for consumer electronic devices. Contributed to test plan development strategies and validation procedures. Performed manual tests and ad-hoc testing on multiple platforms to include software, hardware, and firmware iterative releases. Worked with third party vendors to diagnose and troubleshoot issues that were found during test execution. Contributed to the development of software/hardware specifications and UX designs. -
Senior Technical InstructorCaci Mar 2006 - Jun 2008Reston, Virginia, UsCreated, delivered, and managed training for senior-level managers and field users of applications using the Instructional Systems Design (ISD) and the Adult Learning Theory (ALT) best practices through classroom and web-based learning options. Created and managed all Course Curriculum, Training Manuals, User Manuals, Training Evaluations, and On-line User Help materials for multiple tiers of each organization. -
Deputy Project Manager/Senior Functional Analyst LeadCaci Mar 2004 - Mar 2006Reston, Virginia, Us• Managed multiple highly visible and mission-critical projects to include budget, resources, project plans, risk mitigation and communication plans to keep each project delivered on-time and within scope. • Continually collaborated with Development and other team-leads to ensure the updates were made for the project plan deliverables, risk log and mitigation required across all work streams. • Content and Version management of all project documentation, project plans, and user documentation within MS SharePoint. • Served as the customer-facing liaison to multiple clients by creating and supplying bi-weekly Senior level management project status reports during the design, development, and deployment stages of each project for a Resource Management web-based application suite. Managed the following for seven (7) Army deployments and an Air Force wide deployment project. Requirements Definition - Requirements Analysis and Documentation (Use Cases and User Stories). o Designed activity diagrams. Data flow diagrams. Process and workflow diagrams to meet functional user requirements and to satisfy operational system requirements Mock screen design and report layouts for all levels of user experience (UX). Management of the Requirements Traceability Matrix (RTM). • Managed all software defects and software change requests (SCR’s) that were reviewed within each project Change Control Board meeting (CCB).
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Training Manager/Business DevelopmentCaci Jul 2000 - Mar 2006Reston, Virginia, Us• Training development and delivery - Created, delivered, and managed training for senior-level managers and field users of applications using the Instructional Systems Design (ISD) and the Adult Learning Theory (ALT) best practices. Facilitated Joint Application Design/Development (JAD) and Joint Project Planning (JPP) sessions to continue the progression of Requirement needs, definition, and delivery schedule. • Created and managed all Course Curriculum, Training Manuals, User Manuals, Training Evaluations, and On-line User Help materials for multiple tiers of each organization.
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Mortgage Loan OfficerH&R Block 1999 - 2000Kansas City, Mo, UsPerformed cold calls and referral based mortgage loan origination and sales. Successfully was in the top 5% of all loan officers for the companies that I worked for. -
Assistant Branch ManagerAssociate Financial Services 1997 - 1999Worked for a Financial Services company doing loan origination, underwriting, closing, and collection of personal loans, mortgages, and financing for third party vendors.
James Bryson Skills
James Bryson Education Details
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The University Of AlabamaCriminal Justice And Psychology
Frequently Asked Questions about James Bryson
What company does James Bryson work for?
James Bryson works for Zinnia
What is James Bryson's role at the current company?
James Bryson's current role is Experienced Professional in the Software Development industry..
What is James Bryson's email address?
James Bryson's email address is jb****@****aci.com
What schools did James Bryson attend?
James Bryson attended The University Of Alabama.
What skills is James Bryson known for?
James Bryson has skills like Visio, Sdlc, Requirements Analysis, Business Analysis, Sharepoint, Software Documentation, Project Management, Project Planning, Ms Project, Jad, Federal Government, State Government.
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