-Ensure customer orders are prepared and delivered timely-Quality/Cost control officer-Place vendor orders for Kitchen and Bar-Perform maintenance upkeep

-Provide primary support to internal user’s of NWA’s Health and Welfare applications-Diagnose/Test/Report any application glitches to the Development Team -Provide reports to internal/external business associate requests for data via Microsoft SQL summarizing demographic, medical claims, eligibility, and/or financial information stored in the database-Maintain up to date documentation on all existing NWA applications-Develop/publish/distribute user documentation for new NWA… Show more -Provide primary support to internal user’s of NWA’s Health and Welfare applications-Diagnose/Test/Report any application glitches to the Development Team -Provide reports to internal/external business associate requests for data via Microsoft SQL summarizing demographic, medical claims, eligibility, and/or financial information stored in the database-Maintain up to date documentation on all existing NWA applications-Develop/publish/distribute user documentation for new NWA developed applications implemented into the production environment-Resolve issues related to the incorrect behavior of existing reports and applications-Respond to user requests for enhancements to existing or the development of new applicationsrelated to NWA’s processing platform by logging, tracking, and updating the progress of eachproject on a regular basis via Microsoft Sharepoint-Assist in training internal user’s on any application related updates/changes-Any other duties assigned Show less

-Took food and beverage orders from customers-Developed an effective approach for advising customers on food and wine-Fostered repeat customers through consistently providing quick, well-timed, and professional service-Attended bi-weekly wine/spirits classes at the restaurant

-Review medical claims for content and completion-Adjudicate claims timely -Field and answer calls from the membership pertaining to their benefits, claim status, payment discrepancies, or any other general questions that would arise -Perform platform integrity testing in conjunction with any upgrades or changes made to the system

- Medical and Facility Claims in an accurate and timely fashion - Answer all telephone inquiries regarding all medical and prescription drug benefits - Assisted in educating the Union Membership about the plan - Entered information in claims database regarding all telephone inquiries - Coordinated benefits with hospitals and other insurance companies

-Identified and corrected overpaid medical claims-Assisted the Customer Service Department in answering calls pertaining to subrogation/overpayment info-Corresponded with attorneys and providers regarding members third party liability and overpaidclaims-Updated Excel spreadsheets involving savings from recouped overpaid claims-Generated monthly reports that were distributed to the Management Team summarizing recouped and open cases