James Caggiano Email & Phone Number

Atlanta, Ga, Us

Nashville, Tennessee, Us

Nashville, Tennessee, Us

Marketing Analytics- Product Owner for Asurion Spotlight- Lead a team of UX and Engagement Managers supporting internal/external solutions- Expanded the number of internal partner accounts for internal reporting support

Nashville, Tennessee, Us

Marketing AnalyticsResponsible for the end-to-end User Experience of internal performance BI reporting. My role involves working cross-functionally across many teams to deliver a seamless and engaging experience to end-users. - BI Report development for the three largest partners for Asurion. Work with VPs to Field Teams to identify ways for reporting to assist in effective story-telling to partners. - Apply a User-Centric development methodology to identify needs and requirements to be successful.- Translate requirements to developers for implementation and design.- Develop rollout strategies along with engagement and satisfaction metrics.

Nashville, Tennessee, Us

A senior leadership nominated stretch role managing projects designed to increase the efficiency, effectiveness, and business acumen of the national sales team.Projects responsible for;- PowerBI Development - Consolidate multiple data sources into a single platform and making it available for Desktop and Mobile use. Provide robust analytic tools designed to help users better understand trends and performance. - Market Visit Program - Increased collaboration and best practice sharing by coordinating visits from teams outside of core work groups for Remote employees.

Nashville, Tennessee, Us

Client Services - Verizon Wireless COR ChannelResponsible for managing and overseeing the equipment protection program in multiple states in the Southeast market. - Drive profitable growth in 90+ corporate owned locations for EP product class. - Develop, manage, and build trusted partner relationship status with client leadership teams in covered market. (2 Directors of Retail, 14 District Managers, 90 General Managers and multiple support teams)- Assist in coaching, training, and advisement of insurance policy and regulations.

Minneapolis, Mn, Us

Leadership role responsible for leading all functional workgroups within a Target retail location. -Build, develop, and deliver a best in class guest shopping experience while driving profitable sales in a big box environment. - Oversee all operational, sales, personnel, and guest service functions.- Develop and coach next level leaders to establish a Talent Bench for future roles.

Minneapolis, Mn, Us

Leadership role responsible for logistical and operational teams which contribute to a best-in-class guest experience.Led teams responsible for; - On-Hand Inventory, Backroom Organization, Inbound Freight, and Product push process. - Merchandising, Pricing, and Signing- Employee Coaching, Leader Development, Hiring, and Personnel Responsibilities

Bellevue, Wa, Us

Leadership role responsible for General Manager duties including but not limited to driving profitable sales and operational management. - Inventory, cash management, coaching, talent sourcing, hiring, talent succession planning and talent development.- Stretch assignments included; Retail Audit Lead, Small Medium Business Lead and Local Operations Expert

Bellevue, Wa, Us

Leadership role responsible for working with the Retail Store Manager (RSM) to drive growth, operational excellence, and customer satisfaction. - Sales coaching and development, Inventory management, and Staff scheduling

Bellevue, Wa, Us

Individual contributor role responsible for driving growth within the Corporate Owned retail stores for T-Mobile. - Direct sales, cold calling, customer service, issue resolution. - Delivered best in class KPI performance across store, district and region.