Jim Burger Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Connecting Healthcare Employers with Qualified Healthcare Professionals across America and around the world.

Charlotte, North Carolina Area

Promoted to Global position in January 2016 managing 13 Analyst in the Americas, Europe, and the Pacific for the Specialty Resins Business.

Charlotte, North Carolina Area

• Lead pricing processes, compliance, guideline setting, and customer profitability for 6 sales segment executives in the Americas with total revenue of nearly $2B. Manage a team of 8 pricing analysts with the primary.
• Implemented value-based pricing process and tool with Product Management team to update quarterly guidelines for 10 product lines and over 33,000 grades. Tool translated as global standard in Europe and Pacific Regions.
• Set new vision and strategy that redefined legacy sales quotation process and implemented user-friendly sales tool that allows win/loss reporting to Executive Sales Staff. Process adopted as global standard for SAP.
• Lead the customer contract process including profitability analytics, negotiation strategies, documentation, and new database repository. Improved revenue under signed contracts by 2X with a sustained signature.
• Managed price increase process (3-5 annually) including setting business goals and customer strategies, creating support packages, building price files with key statistical/financial detail, and financial impact to the.
• Redesigned and implemented a Web pricing algorithm resulting in a 20% increase in web orders, 63% increase in revenue through the Web, 70% reduction in Web pricing disputes, and 30% productivity for customer service.

Charlotte, North Carolina Area

• Implemented a global customer relationship management (CRM) system for Account, Lead, and Opportunity management. Led global training of 1400+ employees covering 60,000 customers in more than 40 countries. Utilized Six.
• Streamlined business processes by 60% and delivered savings of $1MM in systems consolidations (7 systems to 1).
• Developed tailored dashboards in CRM that enabled the Executive Staff, Senior Sales Managers, or Product Managers review real-time sales performance/trends, pipeline analytics, lead conversion rates, and share analytics.
• Developed a unique lead generation process with automated delivery, ROI monitoring, and e-Campaign capabilities.
• Led customer segmentation analysis that resulted in a 25% increase in revenue from new segmented structure.
• Designed Americas’ sales training on value selling, account management, and technical design for new segments.

Charlotte, North Carolina Area

• Managed a team of 20+ Marketing and Technical Development Engineers responsible for new business development and technical sales support to 2000 OEM customers across 25 US east coast states and eastern Canada.
• Generated over $100MM of new business sales and created new opportunities in excess of $150MM by driving the team around 3 key themes: New Customers ($75MM), New Products ($60MM), and New Markets ($50MM).
• Led employees through organizational transition, consolidating 3 marketing regions into a single East Region.
• Named Six Sigma Region of the Year 2003; GE Stock Option Recipient, 2002.

Greater Minneapolis-St. Paul Area

• Responsible for new business development, sales, market validations, and customer relationships for OEM customers in Minnesota, Wisconsin, Iowa, North Dakota, and South Dakota.
• Ranked #1 in new business sales in 2001 with $20MM in annualized sales. Grew pipeline by $40 MM with 50% of the potential revenue from new OEM accounts. Awarded 3 consecutive quarterly growth awards (1Q-3Q 2001).
• Named Midwest Regional MVP in 2000 with a 40% increase in territory revenues and $9 MM in new business sales over prior year. Grew pipeline for future new business from $10MM to $50MM.
• Closed 8 new market validation programs for $50MM that required new product introductions. Forged strategic industry relationships with leading customers such as Tyco, Seagate, IBM, John Deere, 3M, Honeywell, Medtronic.
• Won Six Sigma Customer Award to Pinehurst, 2002; GE Stock Option Recipient, 2001.

Pittsfield, Massachusetts Area

• Responsible for the technical assessment of industry strategy, regulatory/code compliance, and material validations in Building and Construction applications. Developed value propositions, translation packages, and.
• Launched new solid-surfacing material for kitchen and bath applications in Manufactured Housing industry utilizing injection molding, co-extruded sheet and profile extrusion, and thermoforming processes.
• Led technical validation of the first plastic roofing material manufactured by an extrusion/thermoforming process with Class A flame rating and ICBO building code compliance.
• Named Headquarters Marketing MVP, 1998; Six Sigma Team of the Year (Team Leader), 1997

Parkersburg, West Virginia Area

• Responsible for new product development, core portfolio management, rationalization strategies, and customer support for the Automotive/High Heat ABS product line.
• Led 9 successful new product development launches with sales over $40MM. Worked directly with Automotive OEMs, such as Honda, Ford, and GM, on material specification, testing, and production scale-up.
• Executed a product rationalization strategy resulting in a simplified product portfolio by 50%, $5MM in cost-out productivity through raw material substitutions, and a 20% improvement in product performance.
• Managed Semi-Production Compounding, Pipe, and Sheet Extrusion line and a team of 10 non-exempt employees.
• Named Technologist of the Year Award, 1995; GE Stock Option Recipient, 1995; 10 Patent Filings, 1994.

Parkersburg, West Virginia Area

• Responsible for the development, specification, and scale-up of new process technologies in the manufacturing of ABS resin.
• Designed and specified the installation of a $10MM Resin Dryer System that reduced emissions by more than 90%.
• Implemented new centrifuge technology that improved operating efficiency by 50% across multiple sites.
• Won Technology Team of the Year Awards, 1992 and 1989.