James C. Dillard, Ma Email & Phone Number

Strategic, creative, and versatile communications, change management and marketing leader with a firm grasp of messaging and branding. Focused on delivering impactful communication strategy based on data, trends and culture. Proud U.S. Air Force veteran.Skills Internal Communications – Media Relations – Community Relations – Graphic Design – Social Media – Advertising – Team Management and Leadership – Speech Writing – Editing – Magazine and Newspaper Design – Spokesperson – Communications Strategy – Department Budgeting – Website Maintenance – Public Speaking – Photography – Brand Development and Management – PowerPoint Guru – Crisis Communication – Newsletter Design – Change Management – Photoshop – Hootsuite – Poppulo – Sprout Social – Meltwater – Analytics and Data ManagementMy approach to communications-Priorities1. Communicate where, when, what and how in a targeted approach according to audience.2. Build a long-term view on communications, developing a broad timeline across the calendar year. Connect the plan to stakeholder needs and business objectives.3. Build KPIs in line with customer and stakeholder KPIs.4. Track effectiveness of communications via analytics. Periodically survey audiences to help determine efficacy and relevance.5. Connect the dots so that employees understand how their team fits into the broader organization.Focus• Engagement• Diversity, Equity & Inclusion• Productivity and speed• Quality• Awareness• Safety/Security• Consistency• Branding• Transparency• RecognitionUtilize traditional and non-traditional methods, understanding that employees want company tools to operate as well as the tools they use in their personal lives• Email• Newsletters (printed and electronic as appropriate)• Leverage and partner with change and communications ambassadors in teams to create a network of communications partners.• Mobile applications – mobile application use is rising dramatically, and COVID-19 has taught us that we need to get more creative with how we use mobile applications to reach remote workers.• Talking points for meetings• Town Halls• Mailers• Digital signage• Posters• Internal social media• Focus groups

Listed skills include Leadership, Air Force, Social Media, Top Secret, and 18 others.