Digital
Current
Jun 2024 - Present
AeroLeads people directory · profile
James Finlay Email & Phone Number
Digital Experience and Engagement @OpenAI| Former @Adobe @Box @ThermoFisher, driving product adoption and retention
at
OpenAI
1 work email found
@box.com
1 phone found area 408
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Experience and Engagement @OpenAI| Former @Adobe @Box @ThermoFisher, driving product adoption and retention
Location
San Francisco Bay Area, United States, United States
Who is James Finlay? Overview
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Quick answer
James Finlay is listed as Digital Experience and Engagement @OpenAI| Former @Adobe @Box @ThermoFisher, driving product adoption and retention at OpenAI, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at box.com, phone signal with area code 408, and a matched LinkedIn profile for James Finlay.
James Finlay previously worked as Digital at Openai and Sr. Director, Customer Experience and Engagement at Box. James Finlay holds Master Of Business Administration (Mba), Marketing/Marketing Management from University At Buffalo.
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Email format at OpenAI
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{first_initial}{last}@box.com
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Profile bio
About James Finlay
Customer-centric product leader with a complete grasp of the product lifecycle and a 12yr+ proven track record of driving large teams to reach growth, engagement, and retention goals. I specialize in launching new products and managing B2B and B2C subscription model businesses.
Listed skills include Market Research, Leadership, Data Analysis, Microsoft Excel, and 46 others.
Current workplace
James Finlay's current company
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11 roles
James Finlay work experience
A career timeline built from the work history available for this profile.
Sr. Director, Customer Experience And Engagement
My team focuses on aligning and driving digital adoption and retention initiatives across the combined GTM playbook. Across web surfaces, community, customer engagement and education, we are focused on product adoption and customer LTV from sign-up through cancellation. In addition, we are driving the standardization and execution of metadata (and.
Nov 2021 - Aug 2024
Head Of Product - Customer Engagement And Learning (Adobe Cc - Xe)
Adobe Learn is the bedrock of Adobe's Creative Cloud engagement strategy. It's the first experience a new user has with our tools; it sparks idle users back into creating; and it's how veteran artists and designers continuously refine their craft. Together, our team of Experience and Instructional Designers, Product Managers, and Content Strategists drive.
Jul 2019 - Aug 2021
Customer Engagement Lead
The Engagement Team (in partnership with Product Growth) was set up to drive segmentation, prioritization and build the roadmap for individual growth squads to act upon. We built internal tooling and systems to drive testing velocity, customer listening programs, and logic models that could be deployed across our customer personalization engine. As the.
Oct 2018 - Jul 2019
Sr. Product Marketing Manager - Global Retention And Engagement
Responsible for increasing market share, product adoption and net retention for Adobe's global student market.Working with one of the best teams in the world, helping young creatives share their vision and perspective with their communities and beyond,
May 2017 - Oct 2018
Head Of Sociology And Psychology (Non-Intro) Portfolio | Sr. Marketing Manager
Manage all go-to-market, go-to-sales, and strategic marketing decisions for a combined portfolio of over $40 Million in annual revenue Drive cross-functional efforts around creation and execution of strategic marketing plans, resulting in increased market share, digital penetration, and product activationCultivate critical thinking and quantitative skills.
Sep 2015 - Apr 2017
Marketing And Strategy Consultant
See project section below for a list of projects and clients. (Non-concurrent)
Dec 2013 - Sep 2015
Full Time Mba Student
Aug 2012 - May 2014
Commercial Product Manager (Mba Intern)
Responsible for providing comprehensive launch plan for portfolio-wide product improvement. Ultimately crafting a product go/no-go recommendation with customer adoption timeline and performance/sales targets and first adoption strategy.- Provided product positioning statements and Delivered product launch and update recommendations along with product.
May 2013 - Dec 2013
Project Manager - Communication Science Center
Conducted consumer feedback sessions for multiple personal use products. Involved in organization experiment and feedback sessions, data analysis and tailoring of results for presentation.Responsible for participant tracking, data cleaning, and collection. Worked with team to establish data collection standards for future analysis and.
Sep 2010 - Aug 2012
Head Of Product And Marketing (Co-Founder)
Lookaroundgolf
Helped grow the product from ideation to a nationwide company with courses from Michigan to California.Responsible for creation of marketing materials, managing both content and sales communications and developing and executing overall marketing strategy.Cultivated cross-functional partnerships with championship level courses, PGA tour sponsors, and.
Apr 2008 - Dec 2010
5 education records
James Finlay education
Master Of Business Administration (Mba), Marketing/Marketing Management
University At Buffalo
Master Of Arts (M.A.), Communication
University At Buffalo
Retention And Engagement Deep Dive, Product Growth
Reforge
Bachelor'S Degree, Psychology-Bio
California State University-San Bernardino
Military And Strategic Leadership
U.S. Air Force R.O.T.C.
FAQ
Frequently asked questions about James Finlay
Quick answers generated from the profile data available on this page.
What company does James Finlay work for?
James Finlay works for OpenAI.
What is James Finlay's role at OpenAI?
James Finlay is listed as Digital Experience and Engagement @OpenAI| Former @Adobe @Box @ThermoFisher, driving product adoption and retention at OpenAI.
What is James Finlay's email address?
AeroLeads has found 1 work email signal at @box.com for James Finlay at OpenAI.
What is James Finlay's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for James Finlay at OpenAI.
Where is James Finlay based?
James Finlay is based in San Francisco Bay Area, United States, United States while working with OpenAI.
What companies has James Finlay worked for?
James Finlay has worked for Openai, Box, Adobe, Cengage Learning, and Center For Leadership And Organizational Effectiveness.
How can I contact James Finlay?
You can use AeroLeads to view verified contact signals for James Finlay at OpenAI, including work email, phone, and LinkedIn data when available.
What schools did James Finlay attend?
James Finlay holds Master Of Business Administration (Mba), Marketing/Marketing Management from University At Buffalo.
What skills is James Finlay known for?
James Finlay is listed with skills including Market Research, Leadership, Data Analysis, Microsoft Excel, Microsoft Office, Strategic Planning, Teamwork, and Social Media Marketing.
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