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14 years of experience as an analytical and design-focused product leader building platforms and consumer products. While at Microsoft, managed products at multiple lifecycle stages in analytics, marketing, search personalization, and experimentation (A/B testing). Co-Founded as Head of Product, Spoken Biography, leading the vision, strategy, customer research, UX/UI, CRO, and roadmap for a product to connect families through guided, spoken storytelling.Track record of building multiple products. Pitched and then built a 0-1 analytics platform used by thousands of Microsoft employees for mission-critical executive reporting, exploratory data analysis, and diagnostic product/business intelligence scenarios. Managed vision and roadmap for areas of Microsoft’s experimentation platform used by thousands across 160 teams, and scaled it to external customers in partnership with PlayFab.Seasoned manager and cross-functional collaborator. Grew and led a team of 40 across PM, engineering, and design at Microsoft. Regularly collaborated with data science, marketing, finance, other product teams, and external stakeholders. Managed a portfolio of products having joint release objectives and dependencies on other product teams.In my spare time, I can be found finding ways to push my comfort zone hiking the beautiful mountains of the PNW and most recently rowing on Lake Union.
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Co-Founder, CpoGable Nov 2023 - PresentSeattle, Washington, Us -
Gm, Head Of Product, Decision Sciences & ExperimentationLaunchdarkly May 2022 - Nov 2023Oakland, Ca, Us -
Co-Founder, Head Of ProductSpoken Biography Feb 2020 - Jun 2021Seattle, Wa, UsSpoken Biography is a startup created to connect families across generations through guided, spoken storytelling.Led product vision, market analysis, strategy, roadmap, and UX/UI design from initial idea to launch.Scoped and designed the MVP web app to onboard and guide grandparents through recording stories and sharing them with their families.Developed our initial go-to-market strategy and contributed to marketing efforts through CRO optimization and asset creation, ultimately achieving profitability, landing 2,000 paid customers, and generating 15K in ongoing monthly revenue.Within our first year, the MVP achieved an early product activation rate of 20% and a Superhuman score of 25% through white-glove onboarding, user surveys, session replay analysis, and interviews with 100+ family members. -
Principal Product Manager, Ai Platform, Analysis & ExperimentationMicrosoft Feb 2017 - Feb 2020Redmond, Washington, UsLed vision, roadmap, market analysis, customer research, and a team of engineers, PMs, and a designer who in partnership with PlayFab, delivered the first external Microsoft-powered online experimentation (A/B testing) offering.Drove compute fabric optimization projects and new product capabilities such as team/organization level analysis planning, budgeting, and performance views to enable self-management of large-scale experimentation programs. Improvements contributed to a 25% increase in customer experiment volume, including 300+ A/B tests for one, and reduced time to experiment scorecards by ~80%.Managed cross-functional relationships and roadmap planning inputs for the largest Microsoft products by experiment count, making up ~70% of Microsoft experiments. Improved surveyed customer NSAT by ~40% by overhauling the customer engagement program and implementing a shared OKRs model. -
Principal Product Lead, Windows StoreMicrosoft Jun 2014 - Feb 2017Redmond, Washington, UsDeveloped and pitched the vision for a big data analytics platform, Windows Insights, then delivered the 0-1 product managing a 40 member team of PMs, engineers, and designers including seven direct reports. The platform was used by ~3,000 Microsoft employees in Windows Store product, marketing, and finance teams for mission-critical diagnostic, exploratory, and product/business analysis.Windows Insights democratized high-fidelity access to global-scale data for technical/non-technical teams and reduced the substantial people and infrastructure costs associated with existing data solutions.By leveraging a governed data knowledge graph, metadata-driven compute pipelines, dynamic data virtualization, a flexible API, and a visual analytics interface, the platform was able to increase on-demand metrics coverage by 50x, reduce time to new insight by 80%, and decrease yearly analytics spend by 60%. -
Senior Program Manager Lead, Bing Ads, Revenue & RelevanceMicrosoft Mar 2011 - Jun 2014Redmond, Washington, UsManaged a team of two TPMs and one Data Scientist responsible for a portfolio of Bing Ads programs such as an A/B testing environment for high-risk variants, the international human relevance judging program, and a marketplace understanding analytics program.Drove the roadmap for multiple products such as the Ads Diagnostic Service and Live Marketplace Explorer used to monitor the Bing Ads LiveSite. These were responsible for reducing time to detect by 80% and used by algorithm teams to diagnose model and feature performance.Co-led the weekly Bing Ads ‘Flight Review’ and A/B experimentation infrastructure used by BingAds to test and iterate machine learning models for paid-search advertising on Bing and Yahoo.Previously, served as the primary point of contact to isolate and expedite the resolution of Bing Ads Live Site (platform, advertiser, user) issues with millions of dollars per hour at risk. -
Senior Manager, Client ServicesApollo Data Technologies Oct 2009 - Apr 2011Apollo Data Technologies was a data consulting company advising and building solutions for clients such as Microsoft, Coca-Cola, and other Fortune 500 companies across tech and healthcare.Architected and managed the team of six engineers and an analyst building Microsoft Xbox LIVE’s inaugural Rewards campaign management platform. Within its first year, marketing activities generated with the platform were responsible for driving a ~15% lift in member spend.
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Senior ConsultantLogic20/20, Inc. Jul 2008 - Oct 2009Seattle, Wa, UsProvided subject matter guidance, product release management, and requirements for a Microsoft product team that develops analysis tools for worldwide marketing campaign strategies. -
AssociateKpmg, Llp Aug 2007 - Jul 2008Developed a quantitative methodology and reporting system used to identify and analyze Live Search monetization opportunities based on query category share and other user behavior.
James Frost Skills
James Frost Education Details
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Seattle UniversityFinance
Frequently Asked Questions about James Frost
What company does James Frost work for?
James Frost works for Gable
What is James Frost's role at the current company?
James Frost's current role is Co-Founder, Product @ Gable.
What is James Frost's email address?
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What is James Frost's direct phone number?
James Frost's direct phone number is +142570*****
What schools did James Frost attend?
James Frost attended Seattle University.
What skills is James Frost known for?
James Frost has skills like Business Intelligence, Program Management, Agile Methodologies, Agile Project Management, Software Project Management, Software Development, Sdlc, Sharepoint, Microsoft Sql Server, Enterprise Software, Saas, Sql.
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