James Chacko

James Chacko Email and Phone Number

Cybersecurity Manager | 18+ yrs of Expertise in OT Critical Infrastructure, Risk Management, Vulnerability Assessment, and Incident Response | Pursuing MS Cybersecurity (Cyber-physical Systems) at Georgia Tech @ Acumen
Edmonton, AB, CA
James Chacko's Location
Edmonton, Alberta, Canada, Canada
About James Chacko

I am a senior cybersecurity professional with over 18 years of experience in the utility industry. My expertise lies in OT critical infrastructure, risk management, vulnerability assessment, incident response, and developing and implementing policies and procedures critical to enhancing organizational resiliency. I am currently pursuing my Master of Science in Cybersecurity (Cyber-physical Systems) from Georgia Tech, and have a track record of providing unbiased direction and imparting skills to enhance a utility's cybersecurity posture and standards.I have worked on various ICS/SCADA, smart grids, and other OT-related projects throughout my career. I have conducted numerous vulnerability assessments, web application tests, and penetration tests for organizations. I have also supported the creation of security architecture and policy & procedures documentation based on well-respected industry standards such as the NIST Cyber Security Framework, NERC CIP standards, and the Ontario Cyber Security Framework. I have provided ongoing support for revising and implementing these policies and procedures.I am a seasoned subject matter expert (SME) in cybersecurity with a proven track record in operations and technical support, systems and network administration, business technical analysis, and project management. My methodology is centred on delivering the best approach for the client, without the influence of a vendor, and ensuring successful project outcomes. I have experience in SOC analysis, incident management, disaster recovery planning, systems and process audit, risk management, governance and compliance, and payment card industry data security standards.My accreditations include the 31000 Risk Manager, CISSP, ITIL v3 Foundation, Computer Hacking and Forensics Investigator, Certified Ethical Hacker, ISO/IEC 27001 Lead Auditor, CISA, and Control Objectives for IT and related Technology.I am passionate about staying up-to-date with the latest cybersecurity trends and tools and committed to enhancing my knowledge and skillset to address the ever-evolving challenges in cybersecurity in utilities and OT environments. I am confident in my ability to provide unbiased and innovative direction to enhance a utility's cybersecurity posture and standards. I am eager to take on new challenges and contribute to the success of any organization looking for a senior cybersecurity professional with a proven track record in the utility industry.

James Chacko's Current Company Details
Acumen

Acumen

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Cybersecurity Manager | 18+ yrs of Expertise in OT Critical Infrastructure, Risk Management, Vulnerability Assessment, and Incident Response | Pursuing MS Cybersecurity (Cyber-physical Systems) at Georgia Tech
Edmonton, AB, CA
James Chacko Work Experience Details
  • Acumen
    Acumen
    Edmonton, Ab, Ca
  • Acumen
    Cyber Security Manager
    Acumen Jan 2024 - Present
    Canada & Usa, Ca
  • Acumen
    Senior Consultant, Cybersecurity
    Acumen Jul 2022 - Jan 2024
    Canada & Usa, Ca
  • Acumen
    Consultant, Cybersecurity
    Acumen Jul 2017 - Jul 2022
    Canada & Usa, Ca
  • Frasers Hospitality
    Information Technology Manager
    Frasers Hospitality Sep 2015 - Feb 2017
    Singapore, Singapore, Sg
    • Oversaw technology infrastructure for the property (5 servers, 6 interfaces, 50 workstations, 420 screens and STB’s, 1 Analogue PBX with 50 digital and 680 analogue nodes, 2 core and 25 edge switches, 1 wireless controller and 300 access points)• Facilitated uninterrupted operation of IT systems, business continuity and disaster recovery processes and ensured day to day operational and technical support• Office 365 Exchange Administrator for the MENA region• Consulted for the Corporate Office with pre-opening properties within the Middle East and North Africa region• Developed a two-year plan to implement a virtual environment and improved disaster recovery processKey Achievements:• Spearheaded the technical activities for the “Asset Inventory Enhancement” project – 88 new hotel rooms were added to bring the property to a total inventory of 268 from 180− Supervised and managed the cabling and patching requirements for the new rooms− Coordinated the Wi Fi upgrade for the property− Scheduled and led the Voice team to add new telephones, extension ranges and configuration to the PBX− Updated Opera and respective interfaces with the new inventory− Organized the STB implementation to the Locatel IPTV network• Supervised the migration of the Back Office Application (ACCPAC Sage ERP 300) to a hosted server
  • Mouawad
    Group Information Systems Manager
    Mouawad Mar 2012 - Mar 2015
    Dubai, Dubai, Ae
    • Oversaw the technology requirements for offices, factories and retail outlets in 12 countries• Established a communications strategy for the department and conducted quarterly presentations to convey complex technical concepts to non-technical peers and management staff• Implemented and deployed a hosted ERP platform• Advised the team in the development of the Task World application• Developed iOS and Android based app to showcase the various products of the brand• Revamped and developed the existing mouawad.com website with integrated ecommerce capabilities and integration to the ERP platform• Various .NET platforms that worked on AX 4 as a base to provide POS, Inventory and Reporting solutions
  • Sofitel Dubai Jumeirah Beach
    Information Systems Manager (Pre-Opening)
    Sofitel Dubai Jumeirah Beach Feb 2009 - Feb 2012
    Issy-Les-Moulineaux, Ile-De-France, Fr
    • Managed and organized all IT pre-opening activities for a 438-room property with 4 outlets, 3 meeting rooms and 2 ballrooms• Coordinated with and managed various vendors for the implementation of their respective solutions• Liaised with Engineering and Civil Contractors to make sure that the IT areas were structured and released according to plan• Corresponded with Finance to release payment upon completion of key deliverables• Organized implementation and customization of applications according to departmental requirements by Accor guidelines; and further training to the respective teams• Authored SOPs and P&Ps for the IT Department
  • Grand Hyatt Dubai
    Assistant Information Systems Manager
    Grand Hyatt Dubai Oct 2004 - Jan 2009
    Chicago, Il, Us
    • Delivered Central Services and Support to the Hyatt group hotels within Dubai• Key pre-opening task force member for the Park Hyatt Dubai that opened in 2006• Authorised and coordinated projects at the Hyatt Regency Dubai as a provisional IT Manager• Engineered the implementation of various technology directives under the direction of the IS Manager:− Deployed Server Virtualization and Thin Clients− Maintained regional centralised server host− Implemented CCC automatic credit card payment system to PMS for Hyatt Hotels Dubai− Maintained Citrix Terminal Server Technology

James Chacko Skills

It Operations Management Erp Property Management Systems Security Project Management Leadership Microsoft Exchange Micros Pre Opening Analysis Microsoft Office Technical Support Microsoft Certified Professional Vulnerability Assessment It Strategy Disaster Recovery Penetration Testing Back Office Solutions Point Of Sale Systems Ccna Information Technology Itil Enterprise Resource Planning Infrastructure Integration Cobit Building Management Systems Human Resources And Payroll Applications Customer Relationship Management Solutions Digital Signage Solutions Os Forensic Microsoft Dynamics Ax Material Management And Inventory Control Applications Pabx Technologies Call Accounting Applications Audio And Visual Solutions Mobile Technologies Mac Os It Service Management Vendor Management It Management

James Chacko Education Details

  • Georgia Institute Of Technology
    Georgia Institute Of Technology
    Cybersecurity - Cyber Physical Systems
  • University Of Wollongong
    University Of Wollongong
    International Business
  • University Of Madras
    University Of Madras
    Information Technology
  • Varkey International Private School
    Varkey International Private School
    Hsc
  • The Indian High School Dubai
    The Indian High School Dubai
    Central Board Of Secondary Education

Frequently Asked Questions about James Chacko

What company does James Chacko work for?

James Chacko works for Acumen

What is James Chacko's role at the current company?

James Chacko's current role is Cybersecurity Manager | 18+ yrs of Expertise in OT Critical Infrastructure, Risk Management, Vulnerability Assessment, and Incident Response | Pursuing MS Cybersecurity (Cyber-physical Systems) at Georgia Tech.

What is James Chacko's email address?

James Chacko's email address is ja****@****ail.com

What is James Chacko's direct phone number?

James Chacko's direct phone number is +143799*****

What schools did James Chacko attend?

James Chacko attended Georgia Institute Of Technology, University Of Wollongong, University Of Madras, Varkey International Private School, The Indian High School Dubai.

What are some of James Chacko's interests?

James Chacko has interest in City Of Mississauga, 7 Edmonton, Rajat Sharma, Real Canadian Superstore, Tourist Information Center, City Of Edmonton, Tasty, Daily Hive Toronto, Community, Savvymom.

What skills is James Chacko known for?

James Chacko has skills like It Operations, Management, Erp, Property Management Systems, Security, Project Management, Leadership, Microsoft Exchange, Micros, Pre Opening, Analysis, Microsoft Office.

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