James Chalupa Email & Phone Number

Barcelona, Ct, Es

Madrid, Community Of Madrid, Spain

Supporting CMAC’s growth plans across EMEA to deliver world leading transport and accommodation solutions by consulting on group strategy and executing key initiatives with broad responsibilities across product, procurement and project management disciplines. Focuses included- Aviation & Rail Disruptions (B2B), Corporate Travel (B2B), Leisure Travel (B2C) segment strategies- Hotel Procurement including Hotel Direct Connectivity- Project Management Frameworks & Delivery (SaaS Implementations)

Madrid, Community Of Madrid, Spain

Reporting into the Chief Product & Technology Officer, I was responsible for leading API’s Project Management Office (PMO) / Professional Services team globally. My teams were dedicated to the successful integration of API’s Products & Services into various Airline & Rail client systems and operational environments. My team consisted of IT Project Managers and Business Integrations Consultants. My team worked closely with APIs Technology Integration Managers, Developers and Product Management teams to ensure API delivers market leading products.Development and rapid execution of API’s Global Disrupted Passenger Product Strategy, focusing on the digitalisation of the customer experience when airline/rail customers are negatively impacted by a service disruption. API provides Procurement Sourcing and Technology Solutions to over 100 Airlines globally. Alaska, Air Canada, Air France, Air Lingus, Air New Zealand, Avianca, British Airways, Cathay Pacific, LATAM, JetBlue, Ryanair, Virgin Atlantic, Virgin Australia, Qantas and many more...

Madrid Area, Spain

In this role I was responsible for the successful implementation of API's products and services with the Airline's technology systems and day of operations environments.

Sydney, Australia

Category Management Strategy and delivery of identified initiatives for the Qantas Group (including Jetstar). This category manager role has a global responsibility in the following areas;- Crew Accommodation, Transport and associated operations management services;- Passenger Disruption Services Management;- Qantas Lounge Management Services;- Duty Travel Accommodation & Transport;- Ancillary Travel services such as hotel, insurance, car hire content for business use and customer purchase (revenue).

Sydney, Australia

Procurement of complex aircraft components for the Qantas Fleet, including Maintenance, Repair & Overhaul Services ( MRO ) and Supplier Relationship Management of local and global aerospace suppliers. Category Management Strategy for the following Categories:- Landing Systems - Landing Gear, Wheels, Brakes & Tyres- Hydraulics & Flight Controls - Airframe Structures & Equipment - Doors, Windows, Wings, Stabilisers, Fuselage- Parts Manufacturer Approval (PMA) - oneworld alliance lead

Sydney

Procurement Category and Supplier Relationship Management for one of Australia's largest marketing and digital content portfolio spends. Building effective relationships with suppliers who have complex sourcing agreements with Telstra, and managing these relationships to facilitate successful commercial outcomes.

Toronto, Canada Area

Manager, Global Sourcing & Procurement Strategy worked closely with the head of the department to development the Vendor Management Centre of Excellence for TD Bank Group across North America. Developed industry best practice approaches; including a review of the procurement methodology, guidelines, tools and practices that were utilised to enhance strategic sourcing outcomes and vendor management at the Bank.

Melbourne, Australia

Providing sourcing advice on indirect goods to internal business stakeholders. Categories include, IT, Property, Facilities Management, Equipment, Electricity, Fleet (Electric Bikes) and Uniforms (Apparel). Negotiate and implement sourcing arrangements on behalf of the Corporation. Selecting and maintaining the most reliable and best value sources of strategic supplies for the Corporation after analysing and evaluating alternative solutions, whilst optimising price and supplier service in the purchase of the supplies.

Melbourne, Australia

Managing the hosting of electronic round trip catalogues, operational support within a SAP interfaced environment. eProcurement administration and buyer training.

Perth, Australia

Monitor and manage a permanent sales portfolio, manage strategic customer relationships, prepare and execute annual sales and call plans, negotiate service agreements, develop contacts within client organisations, resolve complex service issues, gather, analyse and report competitor intelligence, implement National Client Agreements in Western Australia, assist in the development of mail marketing plans, develop key contacts within advertising agencies, represent Australia Post as a credible direct mail source, facilitate major direct mail presentations to targeted clients

Perth, Australia

Developing and implementing a retail outlet merchandiser call strategy to increase sales of general merchandise and improve customer experience. Physical shop merchandising and store re-configurations to suit each outlets demographic profile.

Perth, Australia

Managing/supervising the daily operations of a Post Office, monetary and stock controls, employee management, achieving revenue targets and customer satisfaction. Administering postal and retail services in a fast paced environment, merchandising, completing complex customer financial transactions, passport application processing.