James Chan Email and Phone Number
James Chan work email
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James Chan personal email
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James Chan phone numbers
Technology leader with years of experience building products, teams and processes to deliver high quality, innovative solutions to meet customer needs on cloud networking and security platforms.• Experience in cloud, security and networking technologies from product inception to architecture, production deployments and support• Proven track record of product delivery on time and with quality• Drove product definition with key customers through personal engagements, tech demos and business case analysis• Extensive experience with product delivery planning to meet short and long term business and customer goals• Built effective teams through hiring, developing new talent and seasoned talent both locally and remotely.• Champion of quality, efficiency and security initiatives focusing on tools, security testing, test automation, release management and CI/CD resulting in improved product delivery • Experience leading agile/scrum improvements across teams to provide better visibility to stakeholders
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Director Of EngineeringAkamai Technologies Oct 2021 - PresentCambridge, Ma, UsTechnology leader for Akamai's Custom Government Cloud CDN and security solutions. Leadership of multi talented teams with focuses on development, site reliability, operations and support of Akamai's government cloud networks.
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Director Of EngineeringAkamai Technologies Oct 2018 - Oct 2021Cambridge, Ma, UsEngineering leader for Zero Trust security features on Akamai’s cloud access platforms. Responsible for a diverse team delivering cloud and client based solutions to enhance enterprise security based on the Zero Trust model.
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Senior Engineering ManagerAkamai Technologies 2016 - Oct 2018Cambridge, Ma, UsEngineering leader for enterprise cloud networking and Zero Trust security product features. Delivering solutions to help customers gain greater insights into corporate network security posture.
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Engineering ManagerAkamai Technologies 2014 - 2016Cambridge, Ma, UsEngineering leader for the enterprise cloud networking team. Led a multi role engineering team in development and support of cloud networking solutions for enterprise customers from financial institutions and e-commerce, to dedicated solutions for customers such as Apple and Riverbed.
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Senior Engineering ManagerArris 2013 - 2014Suwanee, Georgia, UsSoftware engineering manager for E6000 Converged Edge Router product line. Technical manager leading a team of senior level engineers in DOCSIS feature design and development.• Led team driving design life cycle, technical/code review and planning.• Architecture, implementation, engineering resource allocation, for cable modem simulator data plane features to support simulated network traffic.• Member of CTO architecture team participating in research, architecture for next generation networking products.• Coordination of infrastructure and tools for engineering organization on new product line including PoC evaluation and contract negotiations• Champion of Agile and Scrum development methodology rollout. -
Distinguished Member Of The Technical StaffArris 2011 - 2013Suwanee, Georgia, UsTeam lead and software architect for next generation Video Services Platform (VSP) CCAP carrier class CMTS edge router product line. Led multiple teams in core architecture implementation, integration and test. • Coordination of local and remote engineering teams for software implementation, test and systems integration.• Identification, resolution and building of consensus for technical topics within the architecture team.• Definition of design for distributed data plane, control plane software to support traffic forwarding. • Key engineering interface with product management and systems engineering for defining requirements and management of customer expectations.• Contributor to system and integration test strategy in all areas of the project including scaling, data and control plane, CMTS/DOCSIS features, user interface.• Overall project documentation, communication of engineering goals, process, best practices, mentoring
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Principal Staff Software EngineerMotorola Mobility 2007 - 2010Chicago, Illinois, UsSoftware development for BSR 64000 CMTS carrier class edge router product line. Responsible for several new system design features for major product revision. • Lead for design and implementation of transactional architecture to improve data consistency, concurrency and reliability• Contributor to transactional high availability redundancy feature design, implementation, test.• Training of engineering organization on transactional design patterns.• Design for DOCSIS transmitter module application for traffic forwarding, traffic classification, QoS and redundancy.• Championed intro and training for unit test frameworks across the engineering teams as a software quality initiative. • Mentored and trained engineering co-ops -
Senior Staff Software EngineerMotorola Mobility 2000 - 2007Chicago, Illinois, UsSustaining engineering on BSR 64000 CMTS carrier class edge router product line. Responsible for identification and resolution of critical customer issues. On site and customer facing support for domestic and international customers.• Team lead and interface with local and remote support resources for customer impacting problems.• Responsible for evaluation, identification and resolution of critical customer facing software issues.• Management of customer expectations, customer reporting, and on site logistics.• Engineering interface with partner Broadcom in resolution of major customer issues related to DOCSIS MAC/PHY software and hardware.• Visiting site engineer supporting tier 1 cable operator, Comcast, resulting in $40 million in new business.• Training and mentoring of support organization, new team members and co-op students.
James Chan Skills
James Chan Education Details
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Syracuse UniversityComputer Engineering
Frequently Asked Questions about James Chan
What company does James Chan work for?
James Chan works for Akamai Technologies
What is James Chan's role at the current company?
James Chan's current role is Director of Engineering at Akamai Technologies.
What is James Chan's email address?
James Chan's email address is ma****@****ail.com
What is James Chan's direct phone number?
James Chan's direct phone number is +185728*****
What schools did James Chan attend?
James Chan attended Syracuse University.
What are some of James Chan's interests?
James Chan has interest in Technology, Formula 1, Cars, Basketball, Auto Racing, Photography, Motor Sports, Automobiles, Tennis.
What skills is James Chan known for?
James Chan has skills like Embedded Software, Embedded Systems, Docsis, Tcp/ip, Debugging, Rtos, Cmts, System Architecture, Ip, Vxworks, Clearcase, Voip.
Who are James Chan's colleagues?
James Chan's colleagues are Prasoon Pushkar, Paul Comfort, Kailash Nathan Srinivasan, Trieu Ho, Anna Juszczak, Thayib Basheer, Katherine Click.
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