James Cheeks

James Cheeks Email and Phone Number

Sr. Customer Success Account Manager @ Microsoft
Clinton, MD, US
James Cheeks's Location
Clinton, Maryland, United States, United States
James Cheeks's Contact Details

James Cheeks personal email

n/a
About James Cheeks

20+ years of experience managing & leading technical environments across customers. Supported & led change management initiatives to increase adoption. Developed new processes to support technical change in customer environments. Drive best practices and standardization of corporate policies across the enterprise. Actively participate in professional and technical knowledge share with customers & team members. Successfully complete projects on time and within budgetary constraints. Leverage positive environmental attitude and verbal/written communication skills to achieve successful results.

James Cheeks's Current Company Details
Microsoft

Microsoft

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Sr. Customer Success Account Manager
Clinton, MD, US
Website:
microsoft.com
Employees:
231118
James Cheeks Work Experience Details
  • Microsoft
    Sr. Customer Success Account Manager
    Microsoft
    Clinton, Md, Us
    View
  • Microsoft
    Customer Success Account Manager
    Microsoft May 2021 - Present
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  • Exelon
    Manager Of It
    Exelon Jun 2020 - May 2021
    Washington Dc-Baltimore Area
    Manager in Information Technology of a team monitoring cyber assets and associated software.
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  • Exelon
    Regulatory Compliance Manager
    Exelon Jun 2018 - Jun 2020
    Washington D.C. Metro Area
    Regulatory compliance lead in IT to ensure high cyber security posture in protecting the electrical grid.
    View
  • Pepco Holdings
    Lead Technical Analyst
    Pepco Holdings Mar 2017 - Jun 2018
    Bethesda, Maryland
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  • Pepco Holdings
    Lead Regulatory Compliance And Technical Analyst At Pepco Holdings
    Pepco Holdings Jun 2014 - Jun 2017
    Washington D.C. Metro Area
    Compliance and technical lead in one of the Information Technology divisions of an enterprise wide corporation.
  • Pepco Holdings
    Senior Applications Business Analyst
    Pepco Holdings May 2016 - Mar 2017
    Bethesda, Maryland
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  • Pepco Holdings
    Systems Architect
    Pepco Holdings Jun 2014 - May 2016
    System engineering support and NERC team lead consultant.
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  • Cyren
    It Consultant
    Cyren Nov 2013 - Feb 2014
    Mclean, Va
    Technical Project Management and Implementation of Infrastructure Upgrades to Windows Environments and Data Backup Solutions.
  • Reed Elsevier
    Sr. Systems Engineer
    Reed Elsevier Jul 2003 - Nov 2013
    Exercise team leadership of Global Windows Enterprise Support engineers for worldwide infrastructure systems. Support for worldwide sites which covers roughly 2,200 servers and around 8,000 users using Microsoft Exchange 2010; System Center 2012 Operations Manager and Configuration Manager; Active Directory Users and Groups; Sharepoint 2010; Symantec Altiris 7.1; Backup Exec 2012; and more. Drive best practices and standardization of server configurations and tools across the enterprise. Actively participate in professional and technical knowledge share with team members. Successfully complete projects on time and within budgetary constraints. Leverage positive environmental attitude and verbal/written communication skills to achieve successful results.
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  • Lexisnexis
    Sr Systems Engineer
    Lexisnexis Mar 2000 - Jun 2003
    Bethesda, Maryland
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  • Vnu Expositions
    Systems Engineer
    Vnu Expositions 1999 - 2000
    Windows System Engineering for end user desktops and servers using Domain Administration with WINS, DNS and DHCP. Computer Aided Designer for Exhibition Floorplans using AutoCAD and CadVance.
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James Cheeks Skills

Active Directory Servers Microsoft Exchange Disaster Recovery Dns Windows Server Sharepoint Infrastructure Vmware Virtualization Integration Windows Data Center Itil Troubleshooting Group Policy Enterprise Architecture Vmware Esx Vsphere Vmware Infrastructure Cisco Technologies It Strategy Windows Xp High Availability Iis

James Cheeks Education Details

Frequently Asked Questions about James Cheeks

What company does James Cheeks work for?

James Cheeks works for Microsoft

What is James Cheeks's role at the current company?

James Cheeks's current role is Sr. Customer Success Account Manager.

What is James Cheeks's email address?

James Cheeks's email address is ja****@****ier.com

What schools did James Cheeks attend?

James Cheeks attended The George Washington University, Strayer University, The Duke Ellington School Of Arts.

What are some of James Cheeks's interests?

James Cheeks has interest in Arts And Culture.

What skills is James Cheeks known for?

James Cheeks has skills like Active Directory, Servers, Microsoft Exchange, Disaster Recovery, Dns, Windows Server, Sharepoint, Infrastructure, Vmware, Virtualization, Integration, Windows.

Who are James Cheeks's colleagues?

James Cheeks's colleagues are René Höppner, Deep Prodseven, Pranay Jay Patel, Bo Simmons, Hazem Taha, Lynn Lyn, Pranjal Gupta.

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