James Chisolm Email & Phone Number

Houston, TX, US

Houston, Texas, United States

• Assist clients through the navigation of complex Medicare guidelines and drive new revenue through sales of commissionable Medicare insurance plans from reputable partner insurance carriers.
• Consultatively guide individuals through the benefits enrollment process and available benefits programs for Medicare health insurance.
• Conduct research on the best benefits packages offered on the market based on the benefit plan participants set budget and present proposals.
• Provide information on eligibility requirements and assist in matching the individual with the right health benefits package to meet their healthcare needs.
• Prepare reports and presentations for clients, provide cost-estimates, and evaluate risks while adhering to the company's policies, regulations, and CMS guidelines.
• Explain the benefits and features of various Medicare Advantage, Medigap, and Prescription Drug Plans.

Remote

· Performs customer negotiations and reaches a fair solution for both the customer and business perspective resulting in an 84% retention rate to date.· Ranks #4 out of 3,000 agents while successfully handling up to 1500 calls per month. · Maintains an average CSAT (customer satisfaction) score of 94% month over month,surpassing customer expectations.·.

Houston, Texas, United States

· ACI Certification - ACI Field Testing Technician - Grade I· Supported the daily operations of the dispatch office to include directing drivers to andfrom the job site to ensure timely delivery of concrete and/or materials to customers.· Directed area personnel as how to schedule Mixer Operators for upcoming jobs, including when they begin and end.·.

Houston, Texas, United States

· Led and supported a team dedicated to delivering superb experience and revenue growth while contributing to the gym's overall success in daily operations.· Oversaw all operations under the General Manager with a focus on superior customer experience, establishing community partnerships to enhance business-to-business relationships to drive membership.

Houston, Texas, United States

· Assisted the General Manager in efficiently managing the steps of the sales program. · Communicated and promoted the programs offered to prospective members to growthe annual revenue via warm leads and cold calling.· Converted predetermined leads to paid members or free trials via phone, email, and text.· Utilized provided sales tools to keep accurate.

New York, United States

· Assisted the fitness sales manager with new membership sales by scouting new clients, establishing their fitness goals, and inviting the prospective new members to the sports club to discover the options available to the client.· Responsible for retaining current sports club members. · Performed fitness evaluations using fitness assessment tools to.