★ Develops fellowship opportunities for servicemembers transitioning to civilian culture at all Amazon businesses. ★ Leads 400+ fellows/managers in 12-week programs; sourcing, orientation, lifecycle events, saved $7M hire costs.★ Implements improvements; designed Asana-based program tracking, automated 16 tasks, cut process time 50%.★ Built deep-dive metrics/dashboard; real-time data for 835 projects, id’d blind spots, aligned for 10% YoY growth.★ Authored Amazon’s Skillbridge Playbook; created process map and training tools for 11 cross-functional teams.★ Communicates with internal and external stakeholders via webinars and a multitude of mixed-media deliveries.

★ Develops educational materials for external clients. Performs in SME, assessment author, quality assurance and mapping roles. Diversified projects in math, quantitative reasoning, marketing, business and psychology.★ Identified file abnormalities; captured negative quality impact—paused project, eliminated rework requirement.

★ Led 12 personnel: supervised high-ops tempo special maintenance team, prioritized daily tasks, directed restoral actions, evaluated performance. Established metric driven customer feedback, resolved conflict at lowest levels.★ Program manager for $92M air traffic control and landing systems at 13 sites; managed 17 system installations, created training program for 122 technicians. Process improvements raised system reliability 12% in first year.★ Technical evaluator for life-cycle management requirements. Developed logistics sustainment blueprint for $8.8M airfield operations portfolio and 10K systems Air Force-wide. Eliminated $4.5M logistical support needs.★ Controlled $200K sustainment and travel budgets, initiated process improvements, cut expenses 20% in 2 years.★ Secured 99% uptime for 435 navigational aids enhancing pilot safety for 118 DoD sites and 7.2M flights annually.★ Implemented the consolidation and standardization of three regionalized centers into a single 24/7 framework

★ Principle advisor to Air Force senior leaders; analyzed manpower and financial requirements for 94 employees, recommended process improvements and fiscal allocations, created policy for $184M air traffic control systems. ★ Developed and implemented strategic plan, retained oversight in combination of 2 career fields and 2.4K Airmen. ★ Lead Inspector General evaluator: authored publication synchronizing leadership directives, exposed negative trends and provided root-cause resolutions, created report database increasing efficiency of inspections by 50%.

★ Supervised 22 personnel: executed $77M budget, guided $95M satellite architecture plan resulting in $42M annual savings, doubled spectrum bandwidth, 99.9% availability rate for command-and-control networks. ★ Transitioned $330M contract and bridged 9-month service gap, researched and analyzed solutions, reorganized 94 employees across 25 deployed locations, communicated change management initiatives to stakeholders.★ Advised senior leader on morale and quality-of-life factors for 213 employees across 4 organizations. ★ Applied empathetic counseling skills to help personnel battle life stressors and provided network resources for referral assistance. Aided servicemembers with transitioning skills upon entering or leaving military service.

★ Financial advisor for $1.3M operations budget, quality control expert for $100M command and control systems. ★ Production supervisor and advisor for Senior Executive Officer team, managed client meetings, proofed and coordinated policy and evaluation reports, achieved US Air Force’s #1 on-time rate for 6 consecutive months. ★ Program officer for $250K purchase card account, approving official for $100K travel funds, ranked #1 in Europe.★ Led personnel development, training, and readiness of 114 military and 14 civilians across 23 duty sections.

★ Supervised 7 employees on the maintenance of $5.9M in navigational aids and 79 weather systems located at 5 sites, bested Air Force 98% operations standard with a 99.6% systems uptime rate.★ Lead quality assurance evaluator, authored guidance and program management plan for 15 subject matter experts performing 135 inspections per year.★ Project manager for $343K Camp David Presidential Retreat navigation system improving safety of flight for Marine-1 operations★ Guided team through air traffic systems inspection, verified compliance of 320 checklist items resulting in being the only base agency of 5 to pass the evaluation and highlighted as a “Superior Performer.”★ Managed quality assurance of installation and maintenance practices, encompassing 110 personnel for 430 communication systems valued at $50M supporting 5 organizations and 58 partner agencies.

★ Instructed Community College of the Air Force classes for the Department of Defense, Federal Aviation Administration and foreign national students on the theory and operational maintenance of aeronautical systems equipment.★ Maintained academic records, provided remedial counseling, and military training, and certified completion of course objectives. Determined reclassification of substandard students and elimination from the Air Force.★ Developed lesson plans, training aids and course materials based on customer feedback and technical research to advance organizational objectives.★ Instructed 2K+ hours of complex communications course theory and hands-on laboratory applications resulting in a 100% pass rate and an average 96% grade point average. Rated as “Excellent” instructor by Air Force inspection agency.

★ Managed all facets of maintenance work center. Maintained schedules, installed and maintained vehicle mounted and man-portable communication and cryptographic systems.★ Performed preventive maintenance inspections, alignments and repairs on global positioning system receivers, navigational aids and land-mobile radios to meet operational tolerances.★ Led logistics and communications support element, deployed $2M in unique tactical gear in support of Operation Enduring Freedom and sped up recovery efforts by 25%. Developed equipment and accountability tracking system providing agency-first 100% asset accountability.★ Accounted for $5M in battlefield airman operations equipment, single-handedly recovered $300K of missing assets in the deployed area.

★ Performed maintenance on $1.5M of flight safety equipment supporting Unites States and coalition operations.★ Aligned and certified precision approach systems to Federal Aviation Administration standards.★ Utilized specialized test equipment and computer diagnostics to isolate faulty electrical components.★ Controlled maintenance for 6 work centers performing scheduled and unscheduled repairs on $39M of communications equipment.★ Coordinated maintenance actions for 43 employees maintaining 113 communication systems with a 99.6% system uptime rate.

★ Repaired communication systems in accordance with published directives.★ Maintained deployed navigational aid, raised system uptime rates from 94% to 99.3%.

★ Completed Basic Military Training and Technical School Training upon acceptance in the United States Air Force.