Manage and support a team of IAM administrators from a security and day to day operations lens.

Leading and documenting the process of keeping local and cloud based systems patched from security threats and other vulnerabilities.

Coordinating and managing to the requirements, timeline and deliverables for the majority of externally facing projects to the rest of the business.Current Projects•Corporate security migration to cloud services•Agile advocate within Information Security •Coordinating application implementations SailPoint ZScaler Verodin Gurucul Others•Corporate Security point of contact for cloud activities

Providing the development team support using agile processes

As a next tier Project Manager my focus will continue on project, research, and products developed by the institute, but I will also focus on the generation of all technical estimates for the Center of Biomedical Informatics.

Provided Project Life cycle management from the financial, operational, and communications aspects of projects. In addition to leading as the Scrum Master for multiple development teams.

 Current Projectso OpenMRS, An open source medical record system in developing countrieso G3, A CPOE for Wishard Hospitalso Surescripts, A electronic pharmacy system Well practiced in Software Development Project Management (Agile and Scrum)

Daily Operations and Scrum Master

Took control of a key national service account, minor rollouts, remodels and store closings with estimated $2 million in revenue.Identified, recruited and trained a 13-member helpdesk to complete a 2,500-site server migration.Customer-facing project management and relationship building.

Managed a 24/7 support staff to assure work order completion of projects.Completed high-level projects status overview and worked with project teams and outside subcontractors/vendors to assure completion and documentation of deliverables received.Increased the responsibility of the department from managing installations and service work to assisting in the recruiting of new subcontractors; negotiating subcontractors overall rates; reducing subcontractors DTI; and handling small, low budget, or quick response projects independently.Responsible for emergency issues and project management decisions on various projects in project manager's absence.Created reports displaying productivity and resource readiness.Redeveloped the Project Desk Application (PDA) tool and its use.Created training documents.

Responsible for the management of the Walgreens service project, remodels, district office, and other roll outs (small or regionalized) valued over $7 million in revenue annually.Developed working relationships with local customer contacts to increase business by 10%.Developed new relationships with the customers' outside vendors to increase business by 5%.Available 24/7 to Walgreens for emergency service requests.Created project management reports showing projects' timeline of completion and budget goals for the Senior Project Manager's review.Developed working relationships and negotiated special pricing from subcontractors nationwide for Walgreens projects to assure projects were completed under budget.Created, reviewed and maintained contractor installation agreements.Reviewed deliverables and was responsible to the customer on invoicing issues.Resolved invoicing disputes with subcontractors.Served as Walgreens team trainer.

Worked through the complete business life cycle of AT&T DSX1, 3 and fiber riser installations.Managed the full equipment, furnishing and installation process (quote to shipment).Managed multiple subcontractors in the field on a national level.Conducted daily conference calls with AT&T, subcontractors, and final customers to resolve installation issues.Worked closely with AT&T provisioning, local operations, and engineering groups to resolve network and database issues.

Responsible for Call Center Reporting and responsible for SLA.

I was assigned to the Midwest region to provide management support and development of corporate driven projects to the stores.