James Chuk Email & Phone Number

Birmingham, England, United Kingdom

Hong Kong Sar

- Serviced elderly care industry accounts for 3 major organizations providing revenue of £120,000 per year which results in a 25% increase- Drove 8 elderly home accounts and purchased the latest promotional product by launching a marketing campaign with the Marketing department, representing a 63% quarter-on-quarter increase - Communicate clearly the progress of monthly/quarterly initiatives - Developed relationships with over 40 new clients and typically exceeded sales goals by 30% in every quarter

Kowloon, Hong Kong Sar

- Managed the successful launch of a newly introduced product for half a year. Improved customer satisfaction by 32%, increase efficiency by 45%- Crafted and orchestrated over 15 different training materials for client who purchased or subscribe to the program, which increases efficiency by 30%- Improved team efficiency by 25% by implementing tracking progress of the program with external/internal counterparts and ensuring delivery of program promises, problem-solving to remove blockers, constantly examining existing processes

Kowloon, Hong Kong Sar

- Observe and understand in detail the buyer's needs and provide as much support as possible- Formulate and implement category plan and promotion campaign to drive sales and improve the margin of the category- Develop deep knowledge of supply needs by conducting offshore buyer trips and working with internal customers. As a result of introducing new seasonal products, revenues increase by 12%- Negotiated and managed orders totalling over £100,000 per quarter and entered information into Excel to track order history

Kowloon, Hong Kong Sar

- Suppliers on time delivery improvement in 95% of business deals and by reducing purchase cost, have gained 3% to 8% profit margin- Achieved a 15% reduction in shipping expenditure by working with packaging team to redesign part or the products’ packaging- Implement new product lines with vendor and internal parties to boost revenues by 30% in the existing market