James Cleator Email & Phone Number

Isle Of Man

Working within Investment Operations I provide technical expertise on processes and systems within the area, serving as a subject matter expert for Dividends and Rebates, and as a senior administrator for the Cash Matching team. My Responsibilities include managing team workflows and ensuring that we maintain a high level of service as standard to our clients, and verifying cash received to ensure AML and GDPR guidelines are upheld. While in this role I have pioneered cross-training throughout the department to remove key man dependencies where they could be identified and pushed for the automation of several time-intensive procedures. Outside of my team I regularly liaise with Fund Managers, Brokerages, and even directly with clients to resolve their queries and for the sourcing, verifying, investigating, and calculating of payments to be made out to them.

Along with rudimental interpretation of well logs and seismic data I create basic geomodels based on said data within PETREL, additionally I underwent a continuous professional development program (please see transcript below) along with general administrative, IT, data and social media duties.

The Great Laxey Wheel Heritage Site

In my position as a member of the heritage site team my day to day tasks varied from selling admissions and souvenirs to giving guided tours of the now disused mine and its surroundings. It was a constant, but enjoyable test of my communication skills and initiative.

I felt it important to maintain a part-time job as much as possible through secondary school and university, to improve my time management skills and motivating myself to be more efficient while adding to my general life experience.; Working here involved teamwork and acting under pressure, along with patience and communication skills when it came to encounters with patrons and initiative when it came to handling unexpected situations.

Here I first learned responsibility regarding not just money, but management of a petrol station and the running thereof since I was left to manage my own time to ensuring that I became an efficient worker, planner and could deal with situations as they occurred.