James Cofield Email and Phone Number
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IT leader, VP, driving over $150M in value with 15+ years of demonstrated success in digital transformation through innovative product management leadership focused on Sales, Marketing, Operations, CRM, ERP, and Contact Center domains in the insurance industry.Re-imagined user experiences, increased CSAT by 50%+ on average, managed $100M+ programs, organizations of 50+ resources and IT budgets of $15M+.Delivered multiple, global, large-scale, digital transformation programs, Internet scale micro-services, large-scale integration, AI, BPM, and RPA solutions including Salesforce delivery leadership.Strong fiscal responsibility, IT operations management, IT resource management, and cost reduction experience resulting in reducing operational expenses by $3M+.Relentless people commitment, trusted advisor, focused on innovative talent acquisition and development programs that focus on autonomy, mastery, and purpose.Seasoned software development veteran, driving successful outcomes. Extensive hands on software development experience, both enterprise and commercial, as well as experience managing software development teams on Unix/J2EE/Oracle, Microsoft .NET / SQL Server, and cloud platforms.
Ideal Cabinetry
View- Website:
- idealcabinetry.com
- Employees:
- 123
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Vice President Information TechnologyIdeal CabinetryValrico, Fl, Us -
Vice President Of EngineeringSimple Syllabus Dec 2023 - Sep 2024Tampa, Florida, Us• Hiring manager, mentor, and servant leader for a team of 10 IT professionals that develop new features for more than 4 million users with an operating budget of $2M in a fast-paced startup organization.• Increased product delivery by 20% in 6 months by implementing agile methodologies.• Decreased costs by 17% in 9 months by standardizing our AWS infrastructure requirements.• Collaborated with our business partners to establish a clear scope for a new product with a planned increase in sales of 20% in 2024. -
Vice President Information TechnologyIdeal Brands, Ltd Aug 2022 - Dec 2023• Led an IT organization to support a manufacturing operation with $500M+ in annual sales, implementing agile practices for a 25% product delivery improvement.• Negotiated with a third-party supplier, reducing IT operational expenses by 10% in 6 months.• Introduced IT Service Management and Service Level Agreement, resulting in a 30% improvement in IT response time for incident management.
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Head Of Information TechnologyUnum Oct 2018 - Aug 2022Chattanooga, Tn, Us• Managed a $15M budget for a 55-person IT operation, leading 7 direct reports to support business operations in group benefits, individual benefits, and legacy life insurance.• Orchestrated digital transformation initiatives, reducing IT budget by $4M.• Implemented AI solutions to digitize manual paper claim submissions, reducing operating costs by $500K per year. -
Asst. Vice President Of TechnologyUnum Aug 2017 - Oct 2018Chattanooga, Tn, Us• Led 5 application development teams to support business transformation initiatives aligning with corporate strategy.• Owned and executed a portfolio of 70 custom applications supporting insurance operations and data security.• Collaborated with cross-functional teams to develop operational and strategic initiatives with measurable ROI. -
Director Of Information TechnologyUnum Aug 2016 - Aug 2017Chattanooga, Tn, Us• Facilitated a smooth transition through the acquisition by Unum resulting in enterprise integrations to our customers and policies.• Managed multiple scrum teams to deliver automation for enrollments, and allocations for monthly billing processes in the group benefits and individual product lines.• Revamped technical operating procedures through code standardization, creating new automation benchmarks and improved the application delivery team’s time management.• Excelled at written communication to decision makers by explaining technical problems to a non-technical audience.• Designed, developed and supported the following operational solutions: • EDI 837 (healthcare claims) • EDI 835 (receiving payments & remittance advice) • EDI 270/271 (patient eligibility) • EDI 276/277 (claim status) • State compliance reporting • Enrollment automation for new employee onboarding, updates, and terminations • SOC II/SOX resolution • PCI-DSS compliance • HITRUST CSF -
Software Development ManagerStarmount Life Insurance Company, Inc. May 2007 - Aug 2016Baton Rouge, Louisiana, Us• Led an 8-person application development team, implementing agile delivery for a culture of success.• Designed and implemented custom solutions for onboarding, enrollments, and customer service, driving a 400% revenue growth from 2007 to 2016.• Integrated Salesforce CRM platform with existing systems for improved onboarding and customer support.• Developed operational solutions including monthly billing automation, ID card generation, and utilization reports using ASP.NET 4.5+, Microsoft SQL in an on-prem environment
James Cofield Skills
James Cofield Education Details
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Southeastern Louisiana UniversityComputer Science
Frequently Asked Questions about James Cofield
What company does James Cofield work for?
James Cofield works for Ideal Cabinetry
What is James Cofield's role at the current company?
James Cofield's current role is Vice President Information Technology.
What is James Cofield's email address?
James Cofield's email address is jc****@****num.com
What schools did James Cofield attend?
James Cofield attended Southeastern Louisiana University.
What are some of James Cofield's interests?
James Cofield has interest in Science And Technology, Saltwater Fishing, Restoring/customizing Old Cars, Rebuilding Vintage Engines.
What skills is James Cofield known for?
James Cofield has skills like Project Management, Web Applications, Microsoft Sql Server, .net, Javascript, Sql, Asp.net, Product Development, Software Development, Html, C#, Event Management.
Who are James Cofield's colleagues?
James Cofield's colleagues are Zach Miller, Karen Mohamed, Elyana Bazail, Taylor Acheson, Cristina Espino, Colton C., Jonathan Salgado.
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