At Amazon, we are dedicated to meeting the high standards of customer satisfaction and operational excellence. My role as Over the Road Operations Manager centers on collaborating closely with independent dsp owners to align volume capacity with the demands of our clientele. Leveraging my academic background from the University of West Florida in Supply Chain Logistics Management, I implement strategies that refine our processes and maintain a sharp attention to detail in supply planning.Certified in Lean Six Sigma, my approach to operations is rooted in continuous improvement and quality assurance. Our team’s efforts in streamlining dispatch schedules and enhancing productivity have been pivotal in propelling Amazon’s logistics forward. With a steadfast focus on operational efficiency and customer service, I am committed to upholding Amazon's reputation as a leader in global logistics.