Jim Conant, Cpa

Jim Conant, Cpa Email and Phone Number

Marietta, GA, US
Jim Conant, Cpa's Location
Marietta, Georgia, United States, United States
Jim Conant, Cpa's Contact Details

Jim Conant, Cpa personal email

n/a

Jim Conant, Cpa phone numbers

About Jim Conant, Cpa

With over 25 years of diverse business experience, I am a tech-savvy leader and a passionate advocate for small business owners. I have a proven track record of formulating and executing strategies that enable business and people success gained from roles within companies ranging in size from Fortune 500 to start-ups. My experience includes roles in consulting, accounting, tax, customer service, customer success, finance, human capital management, executive management, and as the founder of several business ventures and investment companies.As a Solutions Consultant at Talus, I help small business owners understand and implement exceptional payment management systems, revenue enhancing strategies, and customer reward and loyalty programs. I also leverage my broad business and entrepreneurial experience to assist owners in working through the many day-to-day challenges of owning a small business. My mission is to help small business owners achieve success by simplifying the complicated aspects of running a business and leveling the playing field.

Jim Conant, Cpa's Current Company Details
Cobb County Department of Emergency Communications

Cobb County Department Of Emergency Communications

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Communications Officer
Marietta, GA, US
Jim Conant, Cpa Work Experience Details
  • Cobb County Department Of Emergency Communications
    Communications Officer
    Cobb County Department Of Emergency Communications
    Marietta, Ga, Us
  • Talus
    Solutions Consultant
    Talus Aug 2024 - Present
    Dallas, Texas, Us
    My passion is helping small business owners achieve success. I’ve started two businesses and experienced firsthand the highs and lows of small business ownership. My mission is helping founders by sharing my successes and failures, and leveraging a growing network of professionals who share my mission.I partner with CPA Firms, accountants, bookkeepers, tax preparers, enrolled agents, commercial bankers, insurance and benefits brokers and agents to provide payment solutions to small businesses.
  • Gain Grow Retain
    Member
    Gain Grow Retain Oct 2020 - Present
    Arlington, Va, Us
    An open, free community built by and for customer success leaders.
  • 'Nuffsaid
    Product Advisory Board Member
    'Nuffsaid Mar 2022 - Present
    Salt Lake City, Ut, Us
  • Heartland
    Senior Product Advisor (Spa)
    Heartland Feb 2023 - Jul 2024
    Oklahoma City, Oklahoma, Us
    Our organization was founded on the belief that local business owners deserve the same features, functionality and transparency that benefit large corporations, so we help simplify these complicated aspects of running a business to level the playing field. We help business owners understand and implement exceptional payment and payroll processing systems, as well as enterprise-quality solutions in financing, technology, marketing and security.
  • Career Break
    Full-Time Parenting
    Career Break Jan 2020 - Feb 2023
    Took on the role of Chief Pandemic Officer for my family.
  • Michael James Sales Tax Solutions, Llc
    Co-Founder
    Michael James Sales Tax Solutions, Llc Nov 2018 - Dec 2019
    Atlanta, Georgia, Us
    One of two partners to start a tax consulting and auditing SaaS platform in Atlanta, GA in 2009. Returned to the business I co-founded to develop a new SaaS compliance service offering. We abandoned the project due to the rapid commoditization of the space.
  • Adp
    Vice President Client Services & Customer Success
    Adp May 2012 - Nov 2017
    Roseland, New Jersey, Us
    Headed client service and success organization for ADP’s tax credit B2B SaaS offering including screening over 37 million job applicants annually for the Work Opportunity Tax Credit. Clients ranged from large multinational Fortune 500 to small businesses.• Managed and led a diverse team of 22 technical account managers and 12 CSM’s across multiple locations, nationwide, with responsibility for $100 + Million in revenue and over 3,500 customer accounts.• Increased Net Promoter Scores (“NPS”) by 346%, reduced churn and maintained client retention to 98%, and increased operating margins by over 20%.• Converted 10+% of top accounts into sales reference customers.• Reduced client service support requests by 52% over a 3-year period.• Key member of executive-level escalation team that managed strategies and tactics for de-escalating customer accounts, with additional responsibilities for handling at risk accounts.
  • Michael James Sales Tax Solutions, Llc
    Co-Founder
    Michael James Sales Tax Solutions, Llc May 2009 - May 2012
    Atlanta, Georgia, Us
    One of two partners to start a consulting and SaaS auditing platform in Atlanta, GA in 2009. The firm was profitable in the 1st year. Clients consisted of Fortune 500 companies. Sold my shares to take on a unique challenge at a rapidly growing business segment at ADP to design and implement processes to enable scalability, and optimize customer experience and outcomes.
  • Gulf Coast Clay Tile, Inc
    Founder And Ceo
    Gulf Coast Clay Tile, Inc Jan 2006 - Apr 2009
    Founded and built a clay roof tile import/distribution business with operations in 10 states, inside sales team of 14 associates and 12 outside independent sales reps. Profitable in year 1 with gross sales exceeding $1.6 million. Developed new clay lightweight but strong product line and successfully created and grew market. Traveled to and Imported tile from China, Italy, France, Colombia, Brazil. Venezuela, and Mexico. Closed business due to unprecedented depression in housing starts as a result of the 2008 credit crisis and recession.
  • Ge
    Sr. Manager
    Ge Apr 2001 - Jan 2006
    Boston, Ma, Us
    2003-2006 Six Sigma Black BeltCoordinated multiple cross functional teams tasked with improving tax and accounting processes. Key project involved restructuring and upgrading the indirect tax organization. As a result, audit cycle times were reduced by over 73%, 32,000 manhours were eliminated, quality of service was increased, and cash outlays were reduced by almost 50%.2001-2003 Sr. Manager - TaxManaged the indirect tax function for various GE operating units, including GE Corporate, Transportation Systems, NBC/Universal, GE Supply, and various GE Capital entities.
  • Ey
    Senior Manager Consulting
    Ey 1996 - 2001
    London, Gb
    Provided consulting services to large Fortune 500 multi-national publicly-traded and privately-owned companies. - Sold and managed large projects, built and led a high-performing 10-member team, monitored key financial measures, engaged client contacts, and reported project milestones and financial metrics to client CXO Executive leaders and EY Partners. - Promoted from senior staff to senior manager in only 3 years.- Developed customer segmentation and prospect target strategies. Identified sales opportunities and exceeded $600k sales goals every year. Sold an engagement while still a Manager that resulted in over $1.5MM in gross revenue and $1.1MM in net engagement revenue ("NER"). - Authored 3 modules of the firm-wide National training program used to educate E&Y new hires. Authored a tax column for the E-Business Section of the Pennsylvania CPA Journal.- Performed numerous national and local speaking engagements for the Committee on State Taxation (COST), Institute for Professionals in Taxation (IPT), the Pennsylvania Institute of Certified Public Accountants (PICPA), and firm-sponsored client training sessions.
  • Baldwin Emergency Medical Services
    Emergency Medical Technician
    Baldwin Emergency Medical Services Jan 1991 - Jan 1996
    Started as a volunteer. Went to night school to become Certified as an Emergency Medical Technician and worked nights and weekends while simultaneously maintaining a full-time 40-hour job as an Accountant. Had the opportunity to train on STAT MedEvac in Pittsburgh PA.*Formerly West Mifflin EMS.

Jim Conant, Cpa Skills

Process Improvement Leadership Strategy Accounting Crm Cross Functional Team Leadership Business Planning Executive Management Change Management Outsourcing Business Process Improvement Six Sigma Finance Corporate Tax Account Management Performance Management Executive Level Management Bpo Customer Acquisition Customer Relationship Management Customer Satisfaction Customer Retention Customer Insight Strategic Planning Customer Experience Lean Six Sigma Market Analysis Program Management Cloud Computing Software As A Service Enterprise Software Creative Problem Solving Performance Improvement Customer Service Strategic Partnerships Customer Focused Service Talent Development Customer Self Service Net Promoter Score Client Service Oriented Customer Oriented Relationship Development Strategy Development Process Change Management Management Auditing Tax Client Service And Experience Industry Networking Outsource And Design

Jim Conant, Cpa Education Details

  • Loyola Blakefield
    Loyola Blakefield
    Private College Preparatory School
  • Towson University
    Towson University
    Accounting

Frequently Asked Questions about Jim Conant, Cpa

What company does Jim Conant, Cpa work for?

Jim Conant, Cpa works for Cobb County Department Of Emergency Communications

What is Jim Conant, Cpa's role at the current company?

Jim Conant, Cpa's current role is Communications Officer.

What is Jim Conant, Cpa's email address?

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What is Jim Conant, Cpa's direct phone number?

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What schools did Jim Conant, Cpa attend?

Jim Conant, Cpa attended Loyola Blakefield, Towson University.

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What skills is Jim Conant, Cpa known for?

Jim Conant, Cpa has skills like Process Improvement, Leadership, Strategy, Accounting, Crm, Cross Functional Team Leadership, Business Planning, Executive Management, Change Management, Outsourcing, Business Process Improvement, Six Sigma.

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