Within the Vehicle Rental Service of the Leclerc Center in Capbreton, I am in charge of:- Commercial development: guarantor of the brand image with customers and partners, I ensure the commercial performance of the agency, maximize customer loyalty and develop new commercial accounts.- Fleet planning: analysis of reservations / availability / internal movements;- Administration: centralization of requests with internal services and service providers; budget monitoring; establishment… Show more Within the Vehicle Rental Service of the Leclerc Center in Capbreton, I am in charge of:- Commercial development: guarantor of the brand image with customers and partners, I ensure the commercial performance of the agency, maximize customer loyalty and develop new commercial accounts.- Fleet planning: analysis of reservations / availability / internal movements;- Administration: centralization of requests with internal services and service providers; budget monitoring; establishment and analysis of reporting. Show less

As part of the strategy set by the Parcels Department and the objectives defined by the Regional Parcels Manager, my mission as Parcels Agency Manager entrusts me with ensuring the development of the business division's turnover on delivery activities, to ensure compliance with the business plan and ensure optimal quality. I manage a center of a dozen Delivery Drivers and Local Parcel Coordinators on the Mont-de-Marsan site dedicated to the distribution of parcels and the pick-up at the dock of… Show more As part of the strategy set by the Parcels Department and the objectives defined by the Regional Parcels Manager, my mission as Parcels Agency Manager entrusts me with ensuring the development of the business division's turnover on delivery activities, to ensure compliance with the business plan and ensure optimal quality. I manage a center of a dozen Delivery Drivers and Local Parcel Coordinators on the Mont-de-Marsan site dedicated to the distribution of parcels and the pick-up at the dock of Colis Privé subcontractors. As a Manager of Operations, I manage with the Local Parcel Coordinator all the operations related to the Parcels activity. Show less

I supervise and coordinate the activities of the Reception staff and perform related administrative tasks (reservations, planning, communication, etc.) and accounting (invoicing, cashing, etc.) for this 200 appartment Residence, which is an affiliate of Maeva.com, a brand of the Pierre & Vacances-Center Parcs Group. I welcome and inform clients about the conditions of their stay, the formalities, prices and possibilities of activities, and assure the quality of the services of the Residence by… Show more I supervise and coordinate the activities of the Reception staff and perform related administrative tasks (reservations, planning, communication, etc.) and accounting (invoicing, cashing, etc.) for this 200 appartment Residence, which is an affiliate of Maeva.com, a brand of the Pierre & Vacances-Center Parcs Group. I welcome and inform clients about the conditions of their stay, the formalities, prices and possibilities of activities, and assure the quality of the services of the Residence by communicating regularly with the various department heads and with the Residence Director. Show less

I am responsible for the Hôtel during my shift. I welcome the guests and carry out the administrative formalities related to their stay. I process reservations and update the room occupancy schedule. I inform the guests on the services and facilities of the Hôtel and the terms of reservation. I respond to client requests during their stay and prepare their bills for their departure.

Quality control on production lines and products. Coordination with the various departments of the company. I take samples for laboratory testing and do some analysis. Checking the hygiene and cleanliness of all lines. Writing nonconformity sheets and proposing corrections and corrective actions. Follow up on compliance with hygiene rules.

Business Development Manager for the Wall Street English Center in Bayonne for businesses, individuals and jobseekers. Establishment and monitoring of Sales and Marketing Actions to achieve the objectives of the Center.

Instruction and Coaching in Business English & Business Management at three Vocational Business Secondary Schools and Junior Colleges (MFR Pontonx, MFR Castelnau, and MFR Mont). Classes of four to thirty+ students, from Professional Baccalaureate in Commerce level (High School & Advanced Placement / A Levels), to Higher National Diploma in Business Management (BTS- MUC). Preparation and on-the-field coaching for internships abroad. (Erasmus Programs.)

In the new regional agency located in Saint-Vincent-de-Tyrosse (40), Aquitaine: Support & recommendations for online and primary jobseeker services, administrative services follow up.

Key projects:•Générale de Santé / Ramsay: Support & recommendations for CERS & BAYA project Cap Sport•Nori Boy, Hossegor: Exclusive Catering to the Quicksilver Pro Surf Europe, Co-management of Operations & Services for 400-600 Surfers, Judges, VIP, Staff. Supplies, Preparation, Logistics, On Site. Business Development, Social Media, lead to 11% rise in turnover•Sunset Boutiques, Biarritz: Reorganization and in-house sales techniques training resulted in a 40% sales… Show more Key projects:•Générale de Santé / Ramsay: Support & recommendations for CERS & BAYA project Cap Sport•Nori Boy, Hossegor: Exclusive Catering to the Quicksilver Pro Surf Europe, Co-management of Operations & Services for 400-600 Surfers, Judges, VIP, Staff. Supplies, Preparation, Logistics, On Site. Business Development, Social Media, lead to 11% rise in turnover•Sunset Boutiques, Biarritz: Reorganization and in-house sales techniques training resulted in a 40% sales increase•Cake: Business Development, Operations Management, Franchising, for a new “home-style” cake shop company (10 locations), PR, events, sales, wholesale•AGR: Business Development & Communication for greeceFSBO.com, International Web Portal of properties For Sale By Owner•Crocs: Agency for Attica & Southern Greece. Launching new vending network in territory•Nalgene Outdoor: Sales and Business Development for US company recently installed in the Greece. Vendor acquisitions & negotiations•BabuStar: Business Development support, planning and implementation for a Madrid-based importer/distributor of sports/casual footwear, seeking to expand into Greece•Spyros Vassiliou Museum: Marketing, Promotional and Logistics support for new museum in Athens.•Equip SA: Research and creation of a regional (Caribbean) export division for a lighting, electrical supply and outdoor air conditioning distributor based in St. Martin•Hobarama: Creation of International Sales/Marketing Division at Miami based Hobarama LLC, manufacturer of soft drink BAWLS Guarana.•Pearls Unlimited, Inc.: Creation, commercialization and management of Chicago based Pearls Unlimited, Inc., importer and distributor of Tahitian cultured pearls in the U.S. market.•MOCI: US Marketing for the MOCI (The Monitor of International Commerce), press arm of the French Board of International Trade & Ministry of Commerce Show less

• General Management of an exclusive resort restaurant.• Food & Beverage and supplies orders, inventory control (F&B Management).• Organization and management of regular weekly and special events.• Supervising bookkeeping and accounting, payroll.• Human resources for a total staff of twenty, employment of new staff.

• Co-management of two sister retail & wholesale companies.• Overseeing all aspects of the day-to-day operation of 3 retail stores and a warehouse.• Overseeing and managing special events and fashion shows.• Devising and implementing regular and seasonal marketing & advertising campaigns.• Expansion and Management of wholesale markets in Europe and the Caribbean.• Human resources, including hiring for staff of twenty.• Supervising bookkeeping and accounting… Show more • Co-management of two sister retail & wholesale companies.• Overseeing all aspects of the day-to-day operation of 3 retail stores and a warehouse.• Overseeing and managing special events and fashion shows.• Devising and implementing regular and seasonal marketing & advertising campaigns.• Expansion and Management of wholesale markets in Europe and the Caribbean.• Human resources, including hiring for staff of twenty.• Supervising bookkeeping and accounting, payroll.• In-store sales management.• Merchandise purchasing and supplier negotiations.• Operational logistics and property management, maintenance, improvements. Show less

• Co-creation and management of a yacht chartering and services agency.• Successful introduction of the agency at regional events and international trade shows.• Recruitment of yachts and crews locally and at international trade shows.• Commercialization in Saint-Martin, the Caribbean and U.S. markets.• Contract negotiations with travel brokers, agents, and hotel chains.

• Rising Sun Tours: Overall marketing & services advice for Rising Sun S.A.R.L., a Destination Management Company, including presentations at international industry trade shows/events in the U.S., and event planning support.• Advertising, marketing and promotional projects.• Strategic marketing advising for new product launches.• Creation of brochures for real estate companies, resorts & yacht chartering agencies• Creation of tourist maps, guides and magazines, collaboration… Show more • Rising Sun Tours: Overall marketing & services advice for Rising Sun S.A.R.L., a Destination Management Company, including presentations at international industry trade shows/events in the U.S., and event planning support.• Advertising, marketing and promotional projects.• Strategic marketing advising for new product launches.• Creation of brochures for real estate companies, resorts & yacht chartering agencies• Creation of tourist maps, guides and magazines, collaboration with agencies and printers. Show less

• Planning, design and implementation of advertising campaigns and projects.• Devised and managed direct marketing campaigns and billboard campaigns for product launches.• Research, strategic advice, advertising services and direct marketing for several insurance and financial service institutions.• Introduction of the agency to the French markets in view of expansion on the continent.

• Creation of an in-house marketing department.• Advising the general manager on marketing strategies.• Participation in the training of the sales force.• Directed all market research and direct marketing.• Remodeled the corporate image following a major buy-out.• Orchestration of the first corporate advertising campaign of the new group including special events.