KELLER WILLIAMS SUNSET CORRIDORManaging Principal Broker (OR); Designated Broker (WA)KELLER WILLIAMS REALTY PROFESSIONALSReviewing Principal Broker (OR); Managing Broker (WA)UNITED AIRLINES, INC.Onboard Service Supervisor Maintained planeside presence on flights to ensure on-time departure and completion of flight attendant pre-flight duties. Met flights as needed to respond to safety or service issues.Conducted observation flights in Asian markets. Engaged with premium customers and working crew to ensure superior in-flight service.Motivated flight attendants by recognizing desired behaviors, including milestones, achievements, and exceptional customer handling. Investigated customer service issues with appropriate flight attendant accountability. Communicated rationale for business decisions to flight attendants.Maintained flight attendant qualifications and displaced per contractual guidelines.EXPEDITORS INT’L OF WA, INC.Ocean Import Supervisor Trained, developed, and supervised a team of agents.Updated transportation event codes in operating system; reviewed daily reports; priced/quoted potential business; assisted in troubleshooting and problem solving.Maintained ocean tariff database as mandated by the U.S. Federal Maritime Commission.Made in-person retention calls to existing customers.Maintained certification in Dangerous Goods handling.Worked with the Accounting Department on payables and receivables and reviewed vendor invoices/statements.Evaluated service providers on an ongoing basis.Evaluated and interpreted ocean carrier contracts.Specialties: Team Supervisor ■ Transportation Operations ■ Cargo Logistics ■ Customer Service