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James Crook Email & Phone Number
Technical Project Manager | SAFe Certified Scrum Master | Specializing in Agile & Scrum Methodologies | Expert in Risk & Stakeholder Management
at
Coura
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✓ Verified May 2026
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Profile completeness 86%
Current company
Role
Technical Project Manager | SAFe Certified Scrum Master | Specializing in Agile & Scrum Methodologies | Expert in Risk & Stakeholder Management
Location
Oak Park, Illinois, United States
Company size
Who is James Crook? Overview
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Quick answer
James Crook is listed as Technical Project Manager | SAFe Certified Scrum Master | Specializing in Agile & Scrum Methodologies | Expert in Risk & Stakeholder Management at Coura, a company with 13 employees, based in Oak Park, Illinois, United States. AeroLeads shows a matched LinkedIn profile for James Crook.
James Crook previously worked as Technical Project Manager at Coura and Layoff/position eliminated at Career Break. James Crook holds Bachlor Of Arts And Science, Film And Video from Columbia College Chicago.
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Coura
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Profile bio
About James Crook
As a seasoned Agile People & Projects Manager, I bring over a decade of expertise in enhancing development processes, team structures, and strategic hiring across various development roles and specialties. My approach, deeply rooted in the belief that "Culture eats process for breakfast," -Peter Drucker has led me to prioritize building a collaborative, agile, and innovative workplace environment that fosters continuous improvement and exceptional project outcomes.My journey has been marked by significant achievements in Agile and Scrum methodologies, notably improving project execution efficiency and effectiveness within diverse teams. As a SAFe Certified Scrum Master, I've successfully established and driven Agile practices, leading to a notable uptick in productivity and enhanced stakeholder relationships.Key accomplishments include:Leading the successful migration of major brands to advanced e-commerce platforms, significantly enriching customer engagement and interface design.Implementing Jira Cloud migration and automation, achieving zero downtime and enhancing operational efficiency with tailored Jira projects based on client requirements.My technical leadership is complemented by strong skills in risk management, where I've introduced automated strategies for issue identification and mitigation, ensuring smooth project delivery. Moreover, my strategic promotional implementations have resulted in record-breaking sales and user engagement metrics.Communication and collaboration are at the heart of my professional ethos. I excel in stakeholder management, facilitating effective cross-functional team collaboration and delivering high-value solutions that meet and exceed project goals.I am enthusiastic about leveraging my skills in Agile, Scrum, and security to drive transformative projects and teams towards excellence. Let's connect to discuss how we can collaborate to achieve outstanding results in your next project.
Current workplace
James Crook's current company
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Coura
12 roles
James Crook work experience
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Technical Project Manager
CurrentAt Coura, I am part of a mission-driven team dedicated to empowering underrepresented entrepreneurs through strategic brand and technology solutions, helping transform innovative ideas into revenue-generating ventures.As a Technical Project Manager, I oversee the successful delivery of technology projects for clients, ensuring they are completed on time.
Nov 2024 - Present
Layoff/Position Eliminated
Career Break
From May 2023, I took a professional sabbatical following the elimination of my role due to organizational changes. This period allowed me to dedicate time to supporting my immediate family and to focus on personal development and upskilling, preparing me for the next chapter in my professional journey.
Jun 2023 - Nov 2024
Technical Project Manager
- Led strategic overhaul of the solutions delivery process, enhancing client delivery turnaround.Partnered with global leads to rebuild the JIRA workflow, boosting development team efficiency and agility.- Hired and mentored a diverse team, including Front-end, Back-end Developers, Tracking Developers, and QA Engineers, fostering career growth and skill.
Dec 2022 - May 2023
Scrum Master
- Spearheaded the Adobe Experience Manager migration for Swash USA/CA, EveryDrop, and Affresh, elevating user experience and customer engagement.- Directed strategic e-commerce migrations, enhancing digital interaction and brand presence.Championed Agile and SAFe methodologies, significantly improving team productivity and stakeholder relations.- Led.
Aug 2021 - Dec 2022
Team Leader Of Technical Services
- Project Managed the Solutions Delivery Development process for the USA-based development team. In partnership with global team leads, rebuilt the JIRA workflow for the Development team, which improved client delivery turnaround.- People Manager: Hiring Manager for Front-end Developers, Back-end Developers, Tracking Developers, and Quality Assurance.
Oct 2017 - Feb 2020
Team Leader Of Client Services
- Spearheaded the strategic transition of the USA Client Services team to an International Technical Services team at cleverbridge, streamlining processes and boosting efficiency.- Orchestrated a technical architecture overhaul, reducing the codebase by 70%, establishing new guidelines to enhance system performance.- Led a pivotal year-long project to.
May 2016 - Oct 2017
Front-End Developer
- Developed HTML/CSS and JavaScript enhancements, adhering to web standards for a seamless user experience at cleverbridge.- Engineered cross-browser compatible shopping carts, ensuring functionality across all desktop and mobile platforms.- Created e-commerce shopping carts and landing pages for major global accounts, including Parallels, WinZip, and.
Apr 2013 - Dec 2015
Customer Service
- Served as the primary point of contact for payment processing resolutions at cleverbridge, offering comprehensive support via phone, email, and chat.- Assisted a diverse customer base with e-commerce payments and subscription inquiries, focusing on swift and accurate solutions.- Specialized in supporting software utility-based clients, ensuring client.
Aug 2012 - Mar 2013
Pitmaster / Prep Cook
- Combining my years of customer support and passion for cooking to produce superior smoked meats.- Maintains high standards in quality and taste of all products in the smokehouse venue.- In-charge of prep, production, and presentation of all smoked foods.- Consistently strives to improve venue by product development, menu development, and implementation.
Aug 2010 - Aug 2012
Assistant Manager Of Shared Hosting
- Managed tier 1 in-office staff within the Chicago Office.- Responsible for all 1st, 2nd, and 3rd shift schedule logistics to provide 24-hour support.
Jan 2008 - Sep 2009
Community Manager
In3Media
- Moderation of all forums within the Radio-info online community.- Manages all communication between the online community and leadership.
Jan 2006 - Jan 2008
1 education record
James Crook education
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Columbia College Chicago
FAQ
Frequently asked questions about James Crook
Quick answers generated from the profile data available on this page.
What company does James Crook work for?
James Crook works for Coura.
What is James Crook's role at Coura?
James Crook is listed as Technical Project Manager | SAFe Certified Scrum Master | Specializing in Agile & Scrum Methodologies | Expert in Risk & Stakeholder Management at Coura.
Where is James Crook based?
James Crook is based in Oak Park, Illinois, United States while working with Coura.
What companies has James Crook worked for?
James Crook has worked for Coura, Career Break, Aisle Rocket, Cleverbridge, and Whole Foods Market.
How can I contact James Crook?
You can use AeroLeads to view verified contact signals for James Crook at Coura, including work email, phone, and LinkedIn data when available.
What schools did James Crook attend?
James Crook holds Bachlor Of Arts And Science, Film And Video from Columbia College Chicago.
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