James Sims Email and Phone Number
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James Sims personal email
Co-Founder of Sims Marketing Solutions | US Navy Veteran - Desert Storm | 30+ years of experience in leading teams in dynamic, fast-paced environments with a comprehensive background in Leadership, Customer Satisfaction, Process Improvement, and Distributed Team Management.
Scanscape
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Field Service RepresentativeScanscape Jun 2023 - PresentChicago, Illinois, Us
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Co-Founder & PartnerSims Marketing Solutions Feb 2020 - PresentCumming, Ga, Us -
Stay-At-Home ParentThe Sims Household Oct 2011 - Feb 2020The most rewarding role of a lifetime. Proud husband & father of two amazing kids.
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Warehouse Manager/Salesforce AdministratorAir Quality Systems, Inc Aug 2016 - Sep 2017Norcross, Georgia, UsSupported a local small business owner with the setup of customer relationship management systems (Salesforce) and inventory management processes. Provided customer service & operational recommendations for field technicians. -
Operations ManagerChutemaster Environmental Inc Jul 2007 - Oct 2011Union, New Jersey, UsDirected operations for service maintenance to multi-dwelling unit properties located across the Northeast, Mid-Atlantic, and Southern Florida; supervised crews consisting of company employees and contractors. Managed vender relationships for chemicals, equipment, and supplies. -
Technical ManagerSears Nov 2005 - Jul 2007Chicago, Il, UsAs a manager of 40-42 In-Home Service Technicians in Northern New Jersey and Upstate New York, I analyzed business performance metrics and developed strategic solutions to improve performance and meet EBITDA goals. I used workforce planning to develop staffing requirements for profitable growth and customer satisfaction. I fostered positive employee relations and partnered with the routing manager to improve the routing process and conduct variance analysis. -
Home Theater Design ConsultantPowell Home Electronics Apr 2004 - Oct 2005Engaged customers as a personal design consultant to build complex, connected residential solutions including home theater and home automation. Provided end-to-end management from sales to installation.
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Regional Service ManagerOpex Jul 1999 - Mar 2004Moorestown, Nj, UsA seasoned manager of service technicians with a proven track record of ensuring the highest level of service for a diverse customer base across Texas, Oklahoma, and North Louisiana. With a team of up to 29 technicians under my supervision, I was available around the clock to address emergency situations and consistently perform site visits to maintain the quality of our equipment and service. I also took an active role in the quote preparation process and provide our customers with detailed outlines of the services we offer. -
Service TechnicianTyco Simplexgrinnell Aug 1998 - Jul 1999Cork, IeProvided a wide range of site testing, troubleshooting and installation activities on site for Simplex operating equipment. Programmed panels for customer add-ons and equipment changes and provided servicing and installation assistance for card access systems to ensure proper operations of Windows NT file server, workstation and intelligent system controllers. -
Service TechnicianOpex Corporation Sep 1995 - Aug 1998Moorestown, Nj, UsServiced and maintained customer mail processing equipment including performance of monthly and weekly preventative equipment maintenance activities. Maintained appropriate parts inventory, reports of parts used and test all machines to ensure they were in working order. Performed software and mechanical upgrades and assisted in de-install and re-install of equipment relocations. Promoted to Floater Technician position which entailed managing special assignments, resolving escalated customer issues and training / support for other technicians.
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Electronic Technician Et2Us Navy Jul 1985 - Jul 1991Washington, Dc, UsMaintained, repaired, calibrated, tuned and adjusted electronic equipment used for communications, detection and tracking, recognition and identification, and navigation. Specialized in cryptographic and surface search radar systems.
James Sims Skills
Frequently Asked Questions about James Sims
What company does James Sims work for?
James Sims works for Scanscape
What is James Sims's role at the current company?
James Sims's current role is 30+ years of experience in distributed team management, field service operations, & electro-mechanical systems..
What is James Sims's email address?
James Sims's email address is jk****@****ast.net
What skills is James Sims known for?
James Sims has skills like Customer Satisfaction, Troubleshooting, Management, Customer Service, Analysis, Testing, Training, Process Improvement, Cross Functional Team Leadership, Vendor Management, Team Building, Team Leadership.
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