Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models. Develops buyers by maintaining rapport with previous customers and suggesting trade-ins. Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models. Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing.

• Responsible for hiring and developing sales force, managing daily business operations, and merchandising shop inventory by designing effective plan-o-grams and end-caps on sales floor.• Significantly increased store sales by 33% within just 3 months of hire and selected to open the first store of the future franchise. • Recognized for building the fastest growing and most profitable store in company history.• Won a national sales contest in 2013 out of 230 other shops.• Requested by company in October 2014 to take over the only store in the Charlotte market that had not turned a profit in the past two years, and within 45 days, added $13K to the bottom line.

• Responsible for managing all business operations and approximately $1M in total sales after increasing profit and revenue by 20% within just one year of ownership.• Improved average selling price (ASP) by 10% of ticketed merchandise.• Developed organizational structure and ensured employee accountability and capability through effective human resource initiatives and practices.• Designed and implemented local sales and marketing campaigns supportive of a profitable location and competitive marketplace.

• Developed and managed staff, as well as served as a key member of a store start-up team handling all aspects of initial planning, sales promotions, and employee training.• Contributed to proactive planning, developing, and implementing of advertising campaigns and marketing promotions to expand utilization of company’s products and services.• Controlled expenses, payroll, finances, shrinkage, purchasing, setting plan-o-grams, and creating promotional displays.

• Hand-picked by management to take over sales operations of under-performing communities, resulting in a 96% customer satisfaction rating.• Consistently increased sales in two communities from 1-2 sales/quarter to $5M in sales in 2005-2006 through the execution of an aggressive marketing plan to realtors, homeowners and local businesses.• Facilitated productive relationships with realtors and businesses to generate awareness of Portrait Homes.• Inducted as a Member of the Million Dollar Club for exceptional sales performance.• Successfully steered sales operations to generate high volume growth and revenue; maintained 98% customer satisfaction rating.• Consistently ensured delivery of quality customer service vital to sustaining and growing sales.• Held accountable for rehabilitating sluggish communities through innovative marketing strategies and engaging promotional events, effectively increasing traffic and sales.