James Harrison Email & Phone Number

As the Head of Associate Engagement at AQA, I oversee the recruitment, development, and retention of a diverse and talented pool of associates who deliver high-quality assessments and examinations. I have over 10 years of experience in operations management, project management, and service delivery in the education sector, with a BA in Leisure Management from Coventry University and a Pearson Lift Programme certification.My specialties include stakeholder management, performance management, and talent acquisition, with a focus on enhancing the associate experience and ensuring alignment with the organizational vision and values. I am passionate about creating a culture of excellence, collaboration, and innovation among the associates, and empowering them to achieve their full potential. I also partner with internal and external stakeholders to ensure the delivery of exceptional service and quality standards.

Listed skills include Contract Recruitment, Marketing Communications, Sales Management, Account Management, and 25 others.