James Nelson
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James Nelson Email & Phone Number

Director, Service Delivery Operations at Uptime Institute
Location: Greater Seattle Area, United States, United States 9 work roles 2 schools
1 work email found @uptimeinstitute.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@uptimeinstitute.com
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Current company
Role
Director, Service Delivery Operations
Location
Greater Seattle Area, United States, United States
Company size

Who is James Nelson? Overview

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Quick answer

James Nelson is listed as Director, Service Delivery Operations at Uptime Institute, a company with 236 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at uptimeinstitute.com and a matched LinkedIn profile for James Nelson.

James Nelson previously worked as Director, Project Management Office at Uptime Institute and Senior Project Manager at Uptime Institute. James Nelson holds Certificate In Project Management from University Of Washington.

Company email context

Email format at Uptime Institute

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{first_initial}{last}@uptimeinstitute.com
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AeroLeads found 1 current-domain work email signal for James Nelson. Compare company email patterns before reaching out.

Profile bio

About James Nelson

James Nelson is a Director, Service Delivery Operations at Uptime Institute. He possess expertise in outlook, recruiting, research, customer service, microsoft office and 20 more skills.

Listed skills include Outlook, Recruiting, Research, Customer Service, and 21 others.

Current workplace

James Nelson's current company

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Uptime Institute
Uptime Institute
Director, Service Delivery Operations
Kirkland, WA, US
Employees
236
AeroLeads page
9 roles

James Nelson work experience

A career timeline built from the work history available for this profile.

Director, Project Management Office

Current

Greater Seattle Area

  • As head of the Project Management business unit, I am committed to delivering maximum value to clients, whilst ensuring adherence to project scope and profitability. Our team’s mission is to thoroughly and proactively.
  • Manage and develop a talented team of Project Managers to achieve organization objectives.
  • Issue executive-level reports for invoicing, revenue, and delivery KPIs.
  • Develop and maintain process and policy documentation.
  • Ensure PMO staff consistently adhere to policies and best practices.
  • Provide guidance and support for new product development.
Nov 2022 - Present

Senior Project Manager

Seattle, Washington, United States

  • Collaborate with clients and internal stakeholders to ensure contracted engagements deliver maximum value, whilst adhering to the project scope and budget. Develop project plans, objectives, and schedules that align.
  • Manage project resourcing to ensure efficient and effective project delivery.
  • Actively monitor project schedules, progress, and costs to identify and mitigate risks.
  • Provide accurate project status updates to clients and internal stakeholders.
  • Contribute to the development of new project management policies and best practices.
  • Maintain highly detailed project information to facilitate forecasting and reporting initiatives.
Jan 2021 - Oct 2022

Project Manager

Seattle, WA

  • Collaborate with clients and internal stakeholders to ensure contracted engagements deliver maximum value, whilst adhering to the project scope and budget. Develop project plans, objectives, and schedules that align.
  • Manage project resourcing to ensure efficient and effective project delivery.
  • Actively monitor project schedules, progress, and costs to identify and mitigate risks.
  • Provide accurate project status updates to clients and internal stakeholders.
  • Contribute to the development of new project management policies and best practices.
  • Maintain highly detailed project information to facilitate forecasting and reporting initiatives.
Sep 2017 - Dec 2020

Program Manager, Cadence Preferred At Microsoft

Bellevue, WA

  • Driving a comprehensive effort to validate emerging Microsoft technologies within real-world business scenarios. Collaborate with Microsoft’s Marketing, Operations, and Developer Experience (DX) group to manage.
  • Manage a pipeline of approximately 75 active customer engagements.
  • Oversee the approval process for projects across multiple phase gates.
  • Capture and track key project information to produce portfolio level reports.
  • Craft an executive summary for each customer engagement, highlighting business value and alignment with program objectives.
Sep 2016 - Aug 2017

Project Manager, Vega Consulting At Microsoft

Vega Consulting Llc

Redmond, WA

  • Project management, business administration, and operations for the Technology Advancement Group, part of Trustworthy Computing at Microsoft.
  • Manage the scope, schedule, and budget for international cybersecurity projects.
  • Coordinate with Microsoft’s China and Korea subsidiaries to develop project milestones and workflows.
  • Manage team budget and spending.
  • Provide administrative support for the Senior Director.
  • Coordinate feedback and proposed language changes from multiple teams on Chinese cybersecurity legislation.
Jan 2014 - Dec 2015

Usability Research Coordinator, Kelly Outsourcing And Consulting Group At Microsoft

Redmond, WA

  • Manage the recruiting, scheduling, and logistics of usability research on Windows 8 for the Microsoft Windows User Experience team.
  • Maintain database of participant and research project information.
  • Provide key feedback for process improvement.
  • Assist in the design of a proprietary tool for maintaining and tracking research participant information.
  • Consult with researchers and marketing teams to develop target demographics for research projects.
Aug 2012 - Dec 2013

Senior Resource Coordinator

Seattle, WA

  • Assist families in locating eldercare resources. Provide administrative support for sales team.
  • Consistently meet KPIs and performance metrics.
  • Engage in process improvement to increase effectiveness of client interactions.
  • Train and mentor new team members.
Dec 2010 - Jul 2012

English Instructor

Shandong Institute Of Business And Technology

Yantai, Shandong, China

  • Instruct English courses for university students in the College of International Business. Develop and execute curriculum. Advise students on academic and career planning.
  • Develop teaching curriculum designed to prepare students for careers in business.
  • Facilitate engaging discussions with classes of over 40 students.
Aug 2009 - Jun 2010
Team & coworkers

Colleagues at Uptime Institute

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2 education records

James Nelson education

FAQ

Frequently asked questions about James Nelson

Quick answers generated from the profile data available on this page.

What company does James Nelson work for?

James Nelson works for Uptime Institute.

What is James Nelson's role at Uptime Institute?

James Nelson is listed as Director, Service Delivery Operations at Uptime Institute.

What is James Nelson's email address?

AeroLeads has found 1 work email signal at @uptimeinstitute.com for James Nelson at Uptime Institute.

Where is James Nelson based?

James Nelson is based in Greater Seattle Area, United States, United States while working with Uptime Institute.

What companies has James Nelson worked for?

James Nelson has worked for Uptime Institute, Cadence Preferred, Vega Consulting Llc, Kelly, and A Place For Mom.

Who are James Nelson's colleagues at Uptime Institute?

James Nelson's colleagues at Uptime Institute include Kathryn Litchfield, Rana Qadir, Juan Orozco P. Eng, Bcxp, Cem., Analissa Lowe, and Antonia Murphy.

How can I contact James Nelson?

You can use AeroLeads to view verified contact signals for James Nelson at Uptime Institute, including work email, phone, and LinkedIn data when available.

What schools did James Nelson attend?

James Nelson holds Certificate In Project Management from University Of Washington.

What skills is James Nelson known for?

James Nelson is listed with skills including Outlook, Recruiting, Research, Customer Service, Microsoft Office, Teaching, Public Speaking, and Microsoft Word.

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